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Zao Onsen Zao Shiki No Hotel

3.0 star property

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Public bath
Creator video - submitted by TRAVELFLY
Japanese Style Deluxe Twin Room Non smoking | WiFi (free)
Public bath
A spacious hotel lobby with a central reception desk, multiple seating areas, and a buffet counter with various food items.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
1272, Zao-Onsen, Yamagata, Yamagata, 990-2301
  • Place, Zao Hot Springs Ski Resort
    ‪6 min walk‬
  • Place, Zao Sanroku Ropeway
    ‪6 min walk‬
  • Place, Zao Chuo Ropeway
    ‪8 min walk‬
  • Airport, Yamagata (GAJ)
    ‪45 min drive‬

Room options

View all photos for Japanese Modern Deluxe Twin Room, Non Smoking

Japanese Modern Deluxe Twin Room, Non Smoking | WiFi (free)

Japanese Modern Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, Non Smoking

A modern hotel room with two beds, wooden flooring, a large window, and a sliding door leading to a balcony.

Junior Suite, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 678 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Room Selected at Check-In Non smoking

Room Selected at Check-In Non smoking | WiFi (free)

Room Selected at Check-In Non smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon
  • Free WiFi

View all photos for Japanese Style Deluxe Twin Room Non smoking

Japanese Style Deluxe Twin Room Non smoking | WiFi (free)

Japanese Style Deluxe Twin Room Non smoking

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Futon and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Japanese Twin Room Non smoking

A modern hotel room with two beds, a sofa, a TV, and large windows with a snowy view.

Japanese Twin Room Non smoking

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons
  • Free WiFi

About the neighborhood

Yamagata

Located in Zaoonsen, Zao Onsen Zao Shiki No Hotel is adjacent to Zao Quasi-National Park and within a 10-minute stroll of Zao Hot Springs Ski Resort. This 3-star ryokan has 41 guestrooms and offers a full-service spa, free in-room WiFi, and free self parking.

What's nearby

  • Zao Hot Springs Ski Resort - 6 min walk - 0.4 miles
  • Zao Sanroku Ropeway - 6 min walk - 0.4 miles
  • Zao Chuo Ropeway - 8 min walk - 0.5 miles
  • Zao Sky Cable - 18 min walk - 1.0 mile
  • Zao Super Slider - 7 min drive - 1.5 miles

Getting around

  • Akayu Station - 29 min drive
  • Yamagata Airport (GAJ) - 49 min drive

Restaurants

  • ‪トマトの森 - ‬11 min drive
  • ‪蔵王レストラン パノラマ - ‬17 min drive
  • ‪レストラン横倉 - ‬5 min walk
  • ‪音茶屋 - ‬5 min walk
  • ‪レストラン大森 - ‬3 min drive

About this property

Zao Onsen Zao Shiki No Hotel

Guests of Zao Onsen Zao Shiki No Hotel enjoy features like a full-service spa, free WiFi in public areas, and a meeting room. There's free parking if you drive. Helpful staff is there to provide front-desk service during limited hours, as well as offer insight about the area.
Guests can enjoy free WiFi and TVs. Bathrooms offer deep soaking tubs, free toiletries, and slippers. Refrigerators and electric kettles are also standard.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • Full-service spa

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Full-service spa

  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
This property's outdoor public bath is closed seasonally from late December to February 28.
Guests with dietary restrictions or food allergies should contact this property at least 2 days in advance.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • This property doesn't allow children 6 and younger (only guests older than 6 are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-7:00 AM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the public bathing facility.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Zao Onsen Zao Shiki No Hotel Yamagata
Zao Onsen Zao Shiki No Yamagata
Zao Onsen Zao Shiki No
Zao Onsen Zao Shiki No Ryokan
Zao Onsen Zao Shiki No Hotel Ryokan
Zao Onsen Zao Shiki No Hotel Yamagata
Zao Onsen Zao Shiki No Hotel Ryokan Yamagata

Frequently asked questions

Is a free cancellation option available at Zao Onsen Zao Shiki No Hotel?

Zao Onsen Zao Shiki No Hotel offers free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Zao Onsen Zao Shiki No Hotel?

As of Jul 17, 2026, prices found for a 1-night stay for 2 adults at Zao Onsen Zao Shiki No Hotel on Jul 29, 2026 start from $159, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Zao Onsen Zao Shiki No Hotel?

This ryokan is situated in Zaoonsen, just steps from Zao Sanroku Ropeway, and within a 10-minute walk of Zao Hot Springs Ski Resort and Zao Chuo Ropeway. You'll also find Zao Sky Cable and Zao Quasi-National Park less than a mile away.

Is parking available on site at Zao Onsen Zao Shiki No Hotel?

Yes, self parking is offered for free at the ryokan.

Is there a spa at Zao Onsen Zao Shiki No Hotel?

There is a full-service spa available for guests to enjoy and services include massages.

Does Zao Onsen Zao Shiki No Hotel include a casino at the property?

No, Zao Onsen Zao Shiki No Hotel doesn't have a casino.

Is there an indoor pool at Zao Onsen Zao Shiki No Hotel?

No, there is no indoor pool at this ryokan.

What will couples enjoy most about a stay at Zao Onsen Zao Shiki No Hotel?

Couples staying at this ryokan will appreciate amenities like a deep soaking bathtub and slippers as well as a restaurant.

Are there hot tubs at Zao Onsen Zao Shiki No Hotel?

No, there isn't a spa tub at this ryokan.

Does Zao Onsen Zao Shiki No Hotel have a restaurant that serves breakfast?

No, Zao Onsen Zao Shiki No Hotel doesn't have a restaurant that serves breakfast.

Will Zao Onsen Zao Shiki No Hotel allow pets to stay free of charge?

No, pets aren't allowed at Zao Onsen Zao Shiki No Hotel.

Are there connecting rooms at Zao Onsen Zao Shiki No Hotel?

No, this ryokan doesn't feature connecting guestrooms.

What is the closest airport to Zao Onsen Zao Shiki No Hotel?

The closest major airport to Zao Onsen Zao Shiki No Hotel is Yamagata Airport (GAJ), which is 26.6 mi away (49 minutes by car). Another top airport is Sendai Airport (SDJ), which is around 29.2 mi away.

Are there rooms with balconies that I can book at Zao Onsen Zao Shiki No Hotel?

No, there aren't any guestrooms at Zao Onsen Zao Shiki No Hotel that offer a balcony.

Zao Onsen Zao Shiki No Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 130 out of 179 reviews
Rating 8 - Good. 37 out of 179 reviews
Rating 6 - Okay. 6 out of 179 reviews
Rating 4 - Poor. 2 out of 179 reviews
Rating 2 - Terrible. 4 out of 179 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities
Extremely comfortable, excellent staff and outstanding service!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities
Comfortable and great location. A few minutes to the ski resort.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Dave

Particularly excellent onsen!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Yan Wing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offers a pleasant stay, with delicious dining and courteous service. Additionally, the hotel features two hot spring pools with scenic views.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very welcoming, meals were executed very well, sulfur baths and open baths were very nice. Our room was large, comfortable and clean. Great place to stay
Stayed 1 night in May 2025
Verified

10/10 Excellent

Chi-Shiou

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Every detail was considered for the ultimate relaxing stay. The meals were great, the lobby always had refreshments and the massaging chair in the room was perfect. The main draw to staying here was the hot springs. I was relieved that my tattoo was not an issue in the baths. I would love to come back and stay longer next time!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best choice in town with the most meticulously prepared dinner and breakfast. newly built hotel rooms with all the great belts and whistles. great room, comfortable beds and fast wifi. highly recommend this hotel!!!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Ching Wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff delicious food!

Staff was very friendly, food was pretty good and service was so awesome! I do recommend it, and I do believe I will come back when I visit Yamagata.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Kayuki

Liked: Amenities
Friendly and clean
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing Staff and Comfortable Bed.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Chung Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 1 night, after exhausting snowboard activities. Parking friendly. Clean and decent hotel and room environment Excellent and helpful staff. Great Japanese dinner (added on booking). 5-star hotel experience. Would come back next time revisiting Zao
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Kant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were kind and helpful. Rooms were spacious and cosy. Excellent experience!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff providing very good services, facilities maintained with high standards. A very good experience
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at this place was absolutely wonderful. The location was right beside the ski hill. The dinners and breakfast were incredible. The staff was very kind, the rooms were immaculate, and the choice of two Onsens - one outside and one inside was wonderful. Very quiet town - wonderfully relaxing vibe. Thank you so much!
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

KA PO

Liked: Cleanliness, staff & service, property conditions & facilities
Room tidy and clean, the view is great. foods taste good, staffs are nice and helpful. Better to have a clock in the hot spring that people can see how long they stay.
Verified

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I loved the onsen facility. We also liked the dinner and breakfast. Staffs are very friendly. The pick up and drop-off service was excellent. Thanks
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

HSIN HUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room. It kinda expensive in ski season, but still the best choice at Zao, Yamagata. Smoking room is near the lobby, which is a really bad design, you can smell the stinks every time before taking the elevator. Overall, a great place to stay.
Verified

10/10 Excellent

Wai Wa

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

Jan

Disliked: Staff & service
We were very disappointed with our stay. We were astonished that in a hotel that also welcomes international guests, no one spoke English. The check-in process was unprofessional. Furthermore, we weren't informed that dinner reservations were required. When we wanted to eat, there was neither space nor food available – we ended up having to buy food in Lawson. This is absolutely unacceptable for us at this price point. We had expected significantly more and unfortunately cannot recommend this hotel to foreign guests. They took our money, but we didn't receive the service we expected.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel that is right next to the best base area at zao onsen resort! The junior suite was incredible, I really liked the Japanese styling with full western amenities. It was extremely spacious and having two in room ac units for the living room and bedroom was great. We never ate dinner at the hotel but my sister and I both really enjoyed the breakfast buffet both days we had it. Additionally despite a language barrier I found the service to be excellent. Hotel staff came out of the hotel to carry our bags in, and they were very helpful getting us shuttled to the bus station when we left. My only complaints are price and the indoor onsens. It was very expensive in early February, as nice as the room was, the rest of the facility didn’t quite match the price tag. Additionally the indoor onsen water smelled slightly of chlorine and doesn’t feel like it is sourced from the local sulfur springs. Personally I’d recommend skipping them and just going into town for the public baths unless it’s really late
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Kai Xuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I truly enjoy our 3-days-2-nights stay at Zao Shiki No Hotel. This is our every first time visiting Zao, in Yamagata Prefecture. Free shuttle services are included to-and-fro between Yamagata Station and the hotel (with prior booking of the service) This is wonderful, and absolutely convenient. Check-in process is quick and smooth and the front-desk staff is able to communicate with us in English. The room assigned to us is on the 6 floor. It is so clean and spacious. We love the room! Breakfasts and dinners are included in our hotel booking. They are great! We enjoy our meals during our stay in the hotel. The staff in the restaurant are friendly and provide good services. Thank you for storing a bottle of Sake which I have ordered it during my dinner on the 1st night. Haha. I couldn't finish drinking the entire 300ml bottle of Sake by myself alone as my wife is not drinking it. The staff is willing to store and keep the bottle of my Sake so that I can enjoy it for my dinner on the 2nd day. Thank you team! We enjoy our stay! We will return some day in the future !
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

Pik YIng Catherine

Liked: Cleanliness, room comfort
“The overall experience at the hotel was decent, but the front desk staff had a cold attitude. Every time I needed assistance, they were perfunctory, just trying to send me away without really helping. They didn’t provide detailed explanations. For example, when I rented ski equipment, they didn’t measure my height and just randomly picked skis for me. They also didn’t explain how to handle or return the equipment afterwards. The hotel also sells sightseeing tickets with discounts, but the front desk staff didn’t mention that, so I ended up paying more money. There were further problems with other requests as well. As a major brand hotel, their service quality is definitely below standard. The room rates are not cheap either."
Stayed 6 nights in Feb 2025
Verified

10/10 Excellent

HSIUPING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
工作人員很熱情的招待與服務、飯店的設施也很完善，晚餐精緻且很有特色，房間空間很大入住體驗非常的舒適、回程也有接駁巴士免費服務、這裡入住五天四夜非常的開心
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Ho Wang

Liked: Cleanliness, amenities, property conditions & facilities
交通安排完善，有免費專車接送山形駅及藏王巴士總站 職員態度友善，主動詢問是否需要協助及提供幫忙 房間空間廣闊，潔淨整齊一塵不染，好友共聚一流。設備如按摩椅、拖鞋、浴室用品為活動後提供救贖，溫泉氣氛配套完善 早餐自助餐選擇眾多，味道溫和飽暖。晚餐不論那款都色香味俱全，整天活動後補充營養
Stayed 2 nights in Feb 2026