Gokan no Yu Tsuruya

Boardwalk/promenade ryokan in Yamagata with a full-service spa

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, Non Smoking, Mountain View | In-room safe, desk, laptop workspace, iron/ironing board

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Spa
Housekeeping
Air conditioning
Free WiFi
Parking included

Explore the area

Zao-onsen 710, Yamagata, 990-2301

Zao Hot Springs Ski Resort
‪3 min walk‬
Zao Chuo Ropeway
‪5 min walk‬
Zao Sanroku Ropeway
‪9 min walk‬
Yamagata (GAJ)
‪35 min drive‬

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Room options

[No floor designation] Run of House with Toilet and Sink, Non Smoking

Exceptional

301 sq ft
Mountain view
Sleeps 4
4 Twin Futons

About the neighborhood

Yamagata

Located in Zaoonsen, Gokan no Yu Tsuruya is adjacent to Zao Hot Springs Ski Resort and within a 5-minute walk of other popular sights like Zao Chuo Ropeway. This 3.5-star ryokan welcomes guests with 41 rooms and conveniences like a full-service spa, free in-room WiFi, and free self parking.

What's nearby

Zao Hot Springs Ski Resort - 3 min walk - 0.2 miles
Zao Chuo Ropeway - 5 min walk - 0.3 miles
Zao Sky Cable - 8 min walk - 0.4 miles
Zao Sanroku Ropeway - 9 min walk - 0.5 miles
Zao Super Slider - 17 min walk - 0.9 miles

Getting around

Akayu Station - 29 min drive
Yamagata Airport (GAJ) - 43 min drive

Restaurants

‪そば梨庵 - ‬7 min walk
‪トマトの森 - ‬11 min drive
‪奥村そばや - ‬2 min walk
‪そば梨庵 - ‬17 min drive
‪レストラン横倉 - ‬8 min walk

About this property

Gokan no Yu Tsuruya

Boardwalk/promenade ryokan in Yamagata with a full-service spa

Guests of Gokan no Yu Tsuruya enjoy features like a full-service spa, free WiFi in public areas, and refrigerator in a common area. You can take advantage of free parking if you drive. Staff members can help with accommodation requests, and provide front-desk service during limited hours. Other amenities at this hot springs ryokan include a vending machine and a TV in a common area.

Guests can enjoy free WiFi and flat-screen TVs. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Refrigerators, fans, and safes are also available.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the ryokan's full-service spa. The spa is equipped with a hot tub. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open 24 hours. There are hot springs open between noon and 9:30 AM.

Languages

Japanese

Similar properties

Spa
Parking included
Free WiFi
Restaurant

$174 nightly

Jul 11 - Jul 12

All taxes and fees included in total

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi

Parking and transportation

Free covered self parking on site

Things to do

Full-service spa
Hot spring
Shopping
TV in common areas

Family friendly

In-room refrigerator

Conveniences

Limited-hour front desk
Shared refrigerator
Vending machine

Guest services

Housekeeping (daily)

Outdoors

In the mountains
On the boardwalk/promenade

Full-service spa

24-hour public bath
Hot spring
Hot springs open from noon - 9:30 AM
Hot springs water temperature - 109 ºF
Hot tub
In-room massages
Public indoor mineral hot springs (onsen)
Public outdoor mineral hot springs (onsen)
Separate men/women areas in public bath
Spa open daily
Yukata (Japanese robes)

Accessibility

No elevator

Designated smoking areas (fines apply)

Room amenities

Bedroom

Bedsheets provided

Bathroom

Bathtub or shower
Bidet
Free toiletries
Hair dryer
Slippers
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

Flat-screen TV

Food and drink

Refrigerator

Air conditioning
Desk
Fan
Heating
Iron/ironing board on request
Laptop workspace
Phone
Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Guests booked in Half Board rates must check-in by 7:20 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

This property doesn't allow pets

Important information

Fees

You'll be asked to pay these charges at the property:

A tax is imposed by the city: JPY 150.00 per person, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts cash

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 2:00 PM—-9:00 PM
Check-out: 10 AM
Minimum check-in age: 18

The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts cash.
Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

Hot springs access available from noon to 9:30 AM.
Reservations need to be made in advance for private bath/onsen. Contact the ryokan at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Gokan no Yu Tsuruya Inn Yamagata

Gokan no Yu Tsuruya Yamagata

Gokan no Yu Tsuruya Ryokan

Gokan no Yu Tsuruya Yamagata

Gokan no Yu Tsuruya Ryokan Yamagata

Frequently asked questions

What's there to do within easy reach of Gokan no Yu Tsuruya?

This ryokan is situated in Zaoonsen, just steps from Zao Hot Springs Ski Resort, and within a 10-minute walk of Zao Chuo Ropeway and Zao Sky Cable. You'll also find Zao Sanroku Ropeway and Zao Super Slider less than a mile away.

How much does it cost to stay at Gokan no Yu Tsuruya?

As of Jun 27, 2025, prices found for a 1-night stay for 2 adults at Gokan no Yu Tsuruya on Jul 6, 2025 start from $151.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Gokan no Yu Tsuruya?

Yes, covered self parking is offered for free at the ryokan.

Is there a spa at Gokan no Yu Tsuruya?

There is a full-service spa available for guests to enjoy and services include hot springs.

Does Gokan no Yu Tsuruya feature a casino on the premises?

No, Gokan no Yu Tsuruya doesn't have a casino.

Is there an indoor pool at Gokan no Yu Tsuruya?

No, there is no indoor pool at this ryokan.

Is Gokan no Yu Tsuruya a good place to stay for couples?

There are many amenities for couples at this ryokan, including in-room massages as well as a full-service spa and a hot spring.

Are there hot tubs at Gokan no Yu Tsuruya?

Yes, guests can enjoy a spa tub at this ryokan.

Does Gokan no Yu Tsuruya have a restaurant with a breakfast menu?

No, Gokan no Yu Tsuruya doesn't have a restaurant that serves breakfast.

Does Gokan no Yu Tsuruya allow pets to stay free of charge?

No, pets aren't allowed at Gokan no Yu Tsuruya.

Are there connecting rooms at Gokan no Yu Tsuruya?

No, this ryokan doesn't feature connecting guestrooms.

Where is the closest airport to Gokan no Yu Tsuruya?

The closest major airport to Gokan no Yu Tsuruya is Yamagata Airport (GAJ), which is 26.5 mi away (43 minutes by car). Another top airport is Sendai Airport (SDJ), which is around 29.2 mi away.

Are there rooms with balconies at Gokan no Yu Tsuruya?

No, there aren't any accommodations with balconies at Gokan no Yu Tsuruya.

Gokan no Yu Tsuruya Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Jun

Traveled with family

Mar 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jan 2025 Family Ski Trip

The staff are super friendly and always ready to help. The daily prepared meals were delicious and many varieties to choose from. Being able to book hot spring without leaving the resort was super convenient. Loved our family time here in Japan and will definitely come back again soon.

Stayed 4 nights in Dec 2024

10/10 Excellent

Caroline

Feb 12, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay

Had an amazing 5 nights at Tsuruya. A very comfortable room with soft sleep mats, low table and chairs and 2 sitting chairs. We had full board and the meals were exceptional. Very fresh Japanese meals. We loved the outdoor onsen - it was a treat to sit in the hot mineral water while being snowed on. The best part of our stay was the friendly and helpful staff who went out of their way for us - either with hints of where to ski, how to eat meals or general interest in our day. Given we have no Japanese, communication was not difficult. Tsuruya also offers shuttles to the 3 main ski slopes although it is only a 5-10 min walk. We thoroughly enjoyed our stay and will be back next year.

Stayed 5 nights in Feb 2025

10/10 Excellent

Chun Wan

Feb 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Located right inside Zao Onsen District, I arrived by car. A very well facilitated hotel, with lift (especially important for travellers which big luggages), private onsen is available for booking. The reception team and hospitality teams speaks some English, and are very warm and friendly.

Stayed 2 nights in Jan 2025

10/10 Excellent

Nick

Traveled with family

Jan 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great ryokan near the main road of zao. Excellant staff, friendly service with awesome private and public onsens. Big family room was perfect to section off our teenager. Only issue was limited self catering options if you dont take the pricey breakfast/dinner option, single small lawsons in town

Stayed 5 nights in Jan 2025

10/10 Excellent

Prithep

Traveled with family

Dec 29, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very friendly staffs

Stayed 3 nights in Dec 2024

10/10 Excellent

Kam Ngo, Jacinta

Traveled with family

Dec 11, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a very nice stay. The staff were very friendly, polite and helpful with luggage. The hotel is very close to Zao Sanroku Station. Since there was a lot of snow on the top of Zao Mountain, the staff knew that we were here to visit. He saw that we were only wearing sports shoes, and suggested lending us a pair of rubber boot for temporary use. I was really so grateful to him. He also speaks English and can provide useful information. In addition, the hotel provides covered parking spaces in case your vehicle gets covered in snow. The room was clean and tidy. There were two tatami mats in the room and there was still enough space for two large suitcases. A large traditional hot spring bath with indoor and outdoor hot spring pools and plenty of space. You can also choose to enjoy a 50 minutes private bath when you checked in. Highly recommended to those who go to Zao Onsen.

Stayed 2 nights in Dec 2024

8/10 Good

MAN SZE JANET

Traveled with partner

Feb 22, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly and helpful staff, great hospitality! Room is spacious (traditional Japanese futon style). Private onsen available for booking for free (per room per day), public onsen is also available at almost 24/7. Highly recommend to book at least 1 set of on-site dinner breakfast, local produces used.

Stayed 4 nights in Feb 2024

10/10 Excellent

Verified traveler

Traveled with family

Feb 20, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2024

10/10 Excellent

emery

Jan 26, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An amazing hotel that I learned about from a friend. Easy to get to as it is directly across from the bus station. Can walk to the ski slopes, which is about five minutes away. Make sure to include breakfast and dinner, as they are amazing served in the room. each room also gets an hour in the private onsen, which is amazing. There is also a public Hot Springs available anytime. English is limited, but the staff are super friendly attentive, and get things done. Ski storage and the set up is perfect to arrive in the morning, Ski, while your room gets ready and then also Ski after you check out. They sell discounted tickets which saves 1100 yen (cash only).

Stayed 1 night in Jan 2024

10/10 Excellent

Meghan

Jan 2, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Incredible expe

Stayed 2 nights in Dec 2023

10/10 Excellent

Yuan

Sep 26, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff are very helpful, warm and cozy ambience. Onsen is super nice, loved my stay

Stayed 2 nights in Sep 2023

10/10 Excellent

Christopher

Traveled with family

Jul 12, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Thank you for making the stay special

Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Mar 13, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Great service. Staff are happy and pleasant. And the translation audio device they use makes communication easier. There is a one-time free-use of a private onsen bath among 5 choices during the entire stay. The public open-air bath within the hotel is also not bad. I got a corner room with a view on the ski slopes and it's spacious Japanese style so I have enjoyed my stay very much. The hotel is right across the bus terminal so getting in from Yamagata train station is very convenient. There is also free shuttle service to the Zao ropeway for skiing/snowboaring or cable car to view the snow monsters. Without ski/snowboard gear, it's actually quite an easy 10-minute walk.

Stayed 2 nights in Mar 2023

10/10 Excellent

sandy

Traveled with partner

Mar 9, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

staff were incredible. could help enough.

Stayed 3 nights in Feb 2023

10/10 Excellent

Deborah

Mar 2, 2023

Stayed 4 nights in Feb 2023

10/10 Excellent

William H. Johnson

Feb 28, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Incredible stay at Gokan no Yu Tsuruya for a ski and onsen vacation. Staff are incredibly friendly, the private and public onsens are phenomenal, and the room was just what I needed to enjoy 5 days in Zao. I'd recommend booking breakfast and dinner ahead if you plan to stay in for dinner. Options around Zao were at times slim, particularly late in the evening. Highly recommend Gokan no Yu Tsuruya to anyone looking for a relaxing way to spend some time.

Stayed 4 nights in Feb 2023

10/10 Excellent

Beng Ooi

Traveled with family

Feb 27, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location, hotel onsen is good

Hotel staff are friendly and helpful, recommend us good restaurant and advise us what is best time to see snow monster, lift tiket and cable car ticket buy from hotel save us some money.

Stayed 2 nights in Feb 2023

10/10 Excellent

KAR SIONG

Traveled with partner

Feb 1, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice Japanese style of stay, we arrived late but the staff wait until we arriving. They are helpful and room was clean

4/10 Poor

toshie

Jan 17, 2023

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

10/10 Excellent

Maria

Traveled with family

Oct 3, 2022

Liked: Staff & service, property conditions & facilities, room comfort

A magical one night stay.

We had a great stay at this Ryokan - An adult plus two teenagers. very comfortable and the private onsen are a plus. The only unfortunate part was that they were not serving dinner the day we stayed, which meant needing to look elsewhere - slim pickings in Zao this time of year.

Stayed 1 night in Sep 2022

10/10 Excellent

Sara

Traveled with partner

Jan 2, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were amazing! Discounted lift tickets if you stay here! And free private onsen once per day, but also free access to the public Onsen! Free shuttle to and from the lifts but also a very short walk if you miss it of want to walk.

Stayed 2 nights in Dec 2021

10/10 Excellent

Rino

Feb 16, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with group

Feb 9, 2020

Liked: Cleanliness, staff & service, room comfort

Good location and service

The hotel is located right next to the town bus stop, making it very easy if you are traveling by bus. Breakfast was good and plenty and services were great, everyone is capable and helpful. The building itself is a bit old but clean. Easy access to the ski resort as well.

Stayed 2 nights in Feb 2020

10/10 Excellent

JoyceNgo, Hong Kong

Traveled with family

Dec 29, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We love this place, friendly staff, we went back to the hotel to rest before dinner and the staff brought us apples as refreshments, great location (across the street from the bus station), lovely onsen, outdoor, indoor or private. I am not a big fan of public onsen, so the private one is perfect. We will definitely stay here next time.

Stayed 2 nights in Dec 2019