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Ryokan Zenya

Property class: 3

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Photo gallery for Ryokan Zenya

A modern indoor pool area with large windows, a covered seating area, and a view of a building and trees in the background.
A traditional Japanese-style room with tatami flooring, a low table, and a bed with a wooden headboard.
A modern interior with a traditional Japanese display featuring a warrior statue, a tiger, and an umbrella.
A room with a bed, a nightstand, a wall-mounted clock, and a decorative partition with geometric patterns.
A row of wooden stools with built-in sinks and showerheads in a modern, tiled bathroom.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
432, Hirayama, Yamaga, Kumamoto, 861-0556
  • Place, Hirayama Hot Spring
    ‪18 min walk‬
  • Place, Sakura Machi Kumamoto
    ‪57 min drive‬
  • Place, Kumamoto Castle
    ‪58 min drive‬
  • Airport, Kumamoto (KMJ)
    ‪62 min drive‬

Room options

View all photos for Room

A traditional Japanese-style room with tatami flooring, a low table with cushions, a bed with a wooden headboard, and a sliding door with a decorative screen.

Room

  • Sleeps 11
  • 2 Double Beds

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A traditional Japanese room with tatami flooring, a low table, and sliding doors.

Room

  • Sleeps 6

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A room with a bed, a desk, a chair, a window, and a sliding door.

Room

  • Sleeps 6

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A modern room with tatami flooring, a low table, a television, and a bed with a wooden headboard.

Room

  • Sleeps 6

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A small, private room with a wooden table, two cushioned benches, and a wall-mounted light fixture.

Room

  • Sleeps 197

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A table with various items including bottles, a coffee maker, sugar packets, and a tea set.

Room

  • Sleeps 11
  • 1 Double Futon

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A modern room with a tatami mat floor, a low table, a TV, and a bed with a wooden screen.

Room

  • Sleeps 11
  • 2 Double Beds

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A room with a bed, a desk, and a large window.

Room

  • Sleeps 11
  • 2 Double Beds

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A room with tatami flooring, a low table, a black chair, a television, and a heater.

Room

  • Sleeps 6

About the neighborhood

Yamaga

Located 0.9 mi (1.4 km) from Hirayama Hot Spring, Ryokan Zenya is within a 10-minute drive of Yamaga Onsen. This 10-room, 3-star ryokan welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Hirayama Hot Spring - 18 min walk - 1.0 mile
  • Kumamoto City Hall - 55 min drive - 27.3 miles
  • Sakura Machi Kumamoto - 57 min drive - 27.9 miles
  • Kumamoto-jo Hall - 57 min drive - 27.9 miles
  • Kumamoto Castle - 58 min drive - 27.3 miles

Getting around

  • Wataze Station - 24 min drive
  • Kumamoto Airport (KMJ) - 55 min drive

Restaurants

  • ‪ひらやまpizza - ‬19 min walk
  • ‪McDonald's - ‬7 min drive
  • ‪魚民山鹿昭和町店 - ‬7 min drive
  • ‪信長本陣 - ‬7 min drive
  • ‪入屋うどん - ‬7 min drive

About this property

Ryokan Zenya

At Ryokan Zenya, guests have access to a sauna, free WiFi in public areas, and a terrace. A stay here includes free parking. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. Other amenities at this hot springs ryokan include a gift shop, a ballroom, and a TV in a common area.
32-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, safes, and desks.
Recreational amenities at the ryokan include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The spa is equipped with a sauna. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 6:00 AM to 11:00 PM. There are 8 indoor/outdoor hot springs open between 6:00 AM and 11:00 PM. The temperature in the hot springs is set to 106°F.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 9:30 AM for a fee: JPY 2,200 for adults and JPY 2,200 for children
  • A restaurant

Restaurants on site

  • レストラン　かざぐるま

Things to do

  • 8 indoor/outdoor hot springs
  • Sauna
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • 2 indoor hot springs
  • 8 indoor/outdoor hot springs
  • Hot springs open from 6:00 AM - 11:00 PM
  • Hot springs water temperature - 106 ºF
  • Public bath open from 6:00 AM - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (35 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Ballroom
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Meals are not included in the room rate for children ages 2 and younger included in the reservation.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 5 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately JPY 2200 for adults and JPY 2200 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Hot springs access available from 6:00 AM to 11:00 PM.
  • Reservations need to be made in advance for private bath/onsen. Contact the ryokan at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

RYOKAN ZENYA Yamaga
ZENYA Yamaga
RYOKAN ZENYA Ryokan
RYOKAN ZENYA Yamaga
RYOKAN ZENYA Ryokan Yamaga

Frequently asked questions

What's there to see near Ryokan Zenya?

This ryokan is located in Yamaga within a short 17-minute walk of Hirayama Hot Spring. You'll also find Yamaga Onsen and Yachiyoza Theater within a short drive.

Is there parking available at Ryokan Zenya?

Yes, self parking is offered for free at the ryokan.

Does Ryokan Zenya feature a casino?

No, Ryokan Zenya doesn't have a casino.

Will I find an indoor pool at Ryokan Zenya?

No, there is no indoor pool at this ryokan.

Is Ryokan Zenya good for couples?

There are plenty of amenities for couples at this ryokan, including a restaurant, 2 indoor hot springs, and a Japanese garden.

Are there hot tubs at Ryokan Zenya?

No, but guests can enjoy 2 indoor hot springs at this ryokan.

Does Ryokan Zenya have a restaurant with a breakfast menu?

Yes, Ryokan Zenya serves breakfast (local cuisine) for a surcharge each morning at レストラン　かざぐるま.

Will Ryokan Zenya allow pets to stay free of charge?

No, pets aren't allowed at Ryokan Zenya.

Are there connecting rooms at Ryokan Zenya?

No, this ryokan doesn't feature connecting guestrooms.

How far is the airport from Ryokan Zenya?

The closest major airport to Ryokan Zenya is Kumamoto Airport (KMJ), which is 23.9 mi away (55 minutes by car). Another top airport is Ariake Saga Airport (HSG), which is located 29.9 mi away (45-minute drive).

Are there rooms with balconies at Ryokan Zenya?

No, there aren't any guestrooms at Ryokan Zenya that offer a balcony.

Ryokan Zenya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 19 out of 28 reviews
Rating 8 - Good. 6 out of 28 reviews
Rating 6 - Okay. 1 out of 28 reviews
Rating 4 - Poor. 1 out of 28 reviews
Rating 2 - Terrible. 1 out of 28 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and new ryokan located out of nowhere in a secluded location.
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities
The staff are polite, but their English communication skills are limited. Together with apparent understaffing, the overall service quality has room for improvement. For example, there was no attention to parking arrangements or assistance with carrying luggage into the hotel. In addition, although the room instructions state that guests of three or more need to prepare the tatami themselves, this stay was for two guests only, yet guests were still required to handle it on their own, which is not very friendly to foreign travelers. The hot spring water quality is excellent, and the facilities appear relatively new. However, some cracked flooring was observed around the outdoor area of the men’s bath, which could pose a safety risk at night if guests are not careful. スタッフの対応は丁寧ですが、英語でのコミュニケーション能力はあまり高くなく、人手不足の印象もあり、全体的なサービス品質には改善の余地があります。 具体的には、駐車時に気づいてもらえず、荷物をホテル内へ運ぶ手助けもありませんでした。また、部屋の案内では「3名以上の場合は畳を自分で敷く」と記載されていますが、今回は2名での宿泊にもかかわらず、スタッフからは宿泊客自身で対応するよう求められ、外国人旅行者にはあまり親切とは言えません。 温泉の泉質は非常に良く、施設も比較的新しいですが、男湯の露天風呂周辺では床の破損が見られ、夜間は足元に注意しないと危険に感じました。
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
프라이빗한 료칸온천인데 리뉴얼울햐서 깨끗하고 쾌적합니다. 석식과 조식도 프라이빗한 느낌을 받고 정성이 느껴지는 숙소 입니다. 한국말을 잘하시는분이 계셔서 더욱 더 편리하게 다녀왔습니다. 다음에 쉬러 또 오고 싶습니다
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
改装後の綺麗な宿。源泉掛け流しのお湯は肌がすべすべになる
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
風呂、部屋の清潔感　大変美味しい食事　スタッフの対応　全てにおいて大満足の旅館です‼️
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
スタッフの数が少なく料理は美味しかったが、他は手が足らない印象　 露天風呂風呂には蜘蛛の巣 客室に案内もされず、布団も置いてあるのを自分で広げて使う案内もない！ベットに慣れてる私達は布団が薄くて腰が痛いおもいをし、朝になって押し入れの中のマットレスを発見❗️
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Amenities
チェックインの際、外国の方だったので戸惑いがありました。アメニティや浴衣の説明がなく、後から気付いて取りに行きました。 温泉は泉質がいいのか、お肌つるつるしっとりしていました。食事も美味しかったです。炊き込みごはんは米が何か違うような気がしましたが味は美味しかったです。朝の白米はつやつやでしておそらく新米でした。 貸切湯が宿泊者は半額ということでしたが、ここは無料の宿が多いので無料にするべきだと思いました。 お部屋は清潔感もありよかったです。 割引きで安く泊まれてこのクオリティまた泊まりたいと思えました、チェックアウトも11時で朝もゆったり準備できました。お世話になりましたありがとうございました。
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Staff & service
静かでゆっくるできました。 温泉は泉質がいいので、大満足。 少しぬるめのお湯があればなおよかったです。
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
和洋室に宿泊したのですが、食事（山鹿会席）、温泉含め大満足でした。 また、客室が全10部屋のみ、他のお客様も少なくくつろげました。 機会があれば再度利用したいです。
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
８０代の足が少し不自由な母と一緒だったのですが、車椅子を準備していただいたのですごく助かりました。部屋には母用の椅子が準備されていました。 施設の場所は温泉街って感じではないですが、車通りもそんなになくとても静かでのんびりと過ごすことができました。 温泉も混雑なくゆっくり利用することができいい時間を過ごすことが出来ました。
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
静穏で過ごしやすかったです。
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉の泉質が最高で何度も入浴しました また、食事が美味しく、量も多くて皆大満足でした 食べきれないご飯をおにぎりにしていただいたり、至れり尽せりの最高の旅行になりました
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ごはんがおいしかったです。おんせんはつるつるでした。
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

일본 산중의 시골 료칸을 원한다면 추천

오래된 료칸을 리모델링하여 깔끔하면서도 전통 료칸의 분위기가 남. 대중교통 이용시 후쿠오카시에서 공항리무진을 타고 오다가 고속도로 정류장에서 내려 시골버스를 타고 가다가 다시 내려서 10분 정도 걸어가야하는 번거로움이 있으나, 일본의 산중 시골에서 휴식을 즐길 수 있는 기회가 많지 않으니 한번 체험해볼만함.
Stayed 1 night in Jan 2025
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
レビューがいいので選びました。しかし、旅館側の不備なのか予約サイトの会社の人不備なのか知りませんが6名での予約のハズが、、、4名分のみしか、お布団やお食事は用意されておらず旅行自体が台無しとなりました。非常に残念でした。また、この旅館側は、有料で布団を頼みましたところ、シーツのみ入り口におかれ、立ち去られたことにびっくり。追加料金支払ったのに？え？自分しろと？お風呂場は、ゴミがゴミ箱からはみ出て満杯。お風呂場の電話で受け付けへ電話しようとしたところ電話は、まったく繋がらない。故障？音さえならなかった。ミネラルサーバーは空で水も出てこなかった。あきれました、、、レビューは、サクラ?って思うぐらいとても残念でした。ほんとにオススメはできません、、、。エクスペリア？で予約しましたがもう信頼ができなくなりました。ミスは誰でもあります。その後の対応が大事だと思いました。
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
今回　お風呂に入ることができなかったのでとっても残念でしたが大変な時にスタッフの方の対応やお部屋の綺麗さ、お料理がとても満足出来ました。次回はぜひお風呂にゆっくり入りたいと思います。
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

静かな自然環境下での良質温泉休暇

良質の温泉、高品質の食事、清潔なお部屋、良好な人的サービス、など申し分無しでした。なお、土地勘のない人にはカーナビによる誘導が必須です。狭い道に注意。
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ゆったりとできる宿

全体的に新しい印象で、施設はすごく綺麗でよかった。食事も作り置きではなく、温かい食事を提供していただきました
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5人で泊まりましたが部屋が広くゆっくりできました。食事も美味しく良かった。
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

綺麗で清潔感のある旅館！ごはんも◎！

リニューアル半年なので とっても綺麗で清潔感がありました！ 旅館の方もとても優しく親切でまた泊まりたいなと思いました！ 料理もオシャレでおいしくて、 思わず写真を撮りました！ボリュームもあります！ 欲を言えば…… 夜だけでも、 お部屋で食べたりできたら嬉しかったかなぁと思いました！
Stayed 1 night in Sep 2018
Verified review

10/10 Excellent

Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Staff & service
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

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