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Soul Spring Sanctuary Cuernavaca

3.5 star property
VIP Access

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Photo gallery for Soul Spring Sanctuary Cuernavaca

Outdoor pool
Executive lounge
Spa
Junior Room, 1 King Bed, Non Smoking, Overwater | Premium bedding, in-room safe, soundproofing, iron/ironing board
Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Avenida Club de Golf Santa Fe, Xochitepec, MOR, 62790
  • Place, WTC-Morelos Convention Center
    ‪12 min walk‬
  • Place, Ex Hacienda de Ixtoluca
    ‪5 min drive‬
  • Place, Hacienda de Chiconcuac
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Master Suite

Premium bedding, in-room safe, soundproofing, iron/ironing board

Master Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, in-room safe, soundproofing, iron/ironing board

Junior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room

Premium bedding, in-room safe, soundproofing, iron/ironing board

Deluxe King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, soundproofing, iron/ironing board

Deluxe Twin Room

  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds

  • Sleeps 3
  • 2 Queen Beds

About the neighborhood

Xochitepec

WTC-Morelos Convention Center is a short stroll from Soul Spring Sanctuary Cuernavaca, and other popular attractions like Quinta Puerta de Agua are within a 10-minute drive. This 3.5-star hotel has 9 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free self parking.

What's nearby

  • WTC-Morelos Convention Center - 12 min walk - 0.7 miles
  • Ex Hacienda de Ixtoluca - 5 min drive - 2.6 miles
  • Hacienda de Chiconcuac - 8 min drive - 5.6 miles
  • Quinta Puerta de Agua - 10 min drive - 7.3 miles
  • Jardines de México - 11 min drive - 13.1 miles

Getting around

  • Benito Juarez International Airport (MEX) - 110 min drive

Restaurants

  • ‪Santa Fe Social Golf Club Restaurant - ‬6 min walk
  • ‪Santa Fe Social Golf Club - ‬7 min walk
  • ‪Los Limones - ‬4 min drive
  • ‪Fonda Flores - ‬4 min drive
  • ‪La Cupula - ‬5 min drive

About this property

Soul Spring Sanctuary Cuernavaca

Guests of Soul Spring Sanctuary Cuernavaca enjoy an outdoor pool, free WiFi in public areas, and spa services. A stay here includes free parking. Additional amenities include a banquet hall and a garden.
Beds sport premium bedding. Balconies, free local calls, and safes are also standard. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 8:30 AM to 1:00 PM for a fee: MXN 300 to 500 for adults and MXN 200 to 500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Hosted evening meal available daily for a fee of MXN 2; reservation required

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Shower
  • Towels provided

Food and drink

  • Champagne service
  • Chef service

More

  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Sunday (8:00 AM - 4:00 AM)
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 100 per pet, per night
  • Dogs and cats only
  • 2 total (350 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Property payment types

Important information

Fees

  • Deposit is payable by bank transfer and is due within 48 hours of booking the reservation.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately MXN 300 to 500 for adults, and MXN 200 to 500 for children
  • Pet fee: MXN 100 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: MXN 2

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-10:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 9:30 AM to 8:00 PM.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Casa Soul Spring
Soul Spring Sanctuary Hotel
Soul Spring Sanctuary Xochitepec
Soul Spring Sanctuary Hotel Xochitepec

Frequently asked questions

Is a free cancellation option available at Soul Spring Sanctuary Cuernavaca?

Soul Spring Sanctuary Cuernavaca offers free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

What is there to do near Soul Spring Sanctuary Cuernavaca?

This hotel is located in Xochitepec, close to Hacienda de Chiconcuac, Quinta Puerta de Agua, and Vista Luna. Ex Hacienda de Ixtoluca is also within a driving distance of 2.5 mi.

Is there parking available at Soul Spring Sanctuary Cuernavaca?

Yes, secured self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at Soul Spring Sanctuary Cuernavaca?

Spa services at the hotel include massages.

Does Soul Spring Sanctuary Cuernavaca feature a casino?

No, Soul Spring Sanctuary Cuernavaca doesn't have a casino.

Is there an indoor pool at Soul Spring Sanctuary Cuernavaca?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:30 AM and 8:00 PM.

Is Soul Spring Sanctuary Cuernavaca a good place to stay for couples?

There are many amenities for couples at this hotel, including Champagne service and access to a chef in each guestroom with some featuring lake views.

Does Soul Spring Sanctuary Cuernavaca have a hot tub?

No, this hotel doesn't have a spa tub.

Does Soul Spring Sanctuary Cuernavaca have a restaurant that serves breakfast?

Yes, Soul Spring Sanctuary Cuernavaca serves breakfast (local cuisine) each morning for a surcharge from its restaurant.

Does Soul Spring Sanctuary Cuernavaca allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Soul Spring Sanctuary Cuernavaca for a fee of MXN 100 per pet, per night.

Are there connecting rooms at Soul Spring Sanctuary Cuernavaca?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Soul Spring Sanctuary Cuernavaca?

Yes, every guestroom at Soul Spring Sanctuary Cuernavaca comes with a balcony with some featuring lake or garden views.

Soul Spring Sanctuary Cuernavaca Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 26 out of 40 reviews
Rating 8 - Good. 7 out of 40 reviews
Rating 6 - Okay. 2 out of 40 reviews
Rating 4 - Poor. 3 out of 40 reviews
Rating 2 - Terrible. 2 out of 40 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Mara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Gil

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Mar 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio de las personas que trabajan ahi! En especial del GM
Stayed 1 night in Jan 2025

2/10 Terrible

Francisco

Stayed 1 night in Oct 2022

8/10 Good

Holbein

Liked: Cleanliness, amenities, property conditions & facilities
Las habitaciones
Stayed 1 night in Nov 2025

4/10 Poor

Luis

Disliked: Cleanliness, amenities, property conditions & facilities
Nos quedamos sin agua El hotel es excesivamente caro para lo que ofrecen
Stayed 1 night in Nov 2025

8/10 Good

Vianney

Stayed 1 night in Oct 2025

10/10 Excellent

Adolfo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
un 10 en todo
Stayed 1 night in Oct 2025

8/10 Good

AMILCAR GONZALEZ

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mas personal. Hubo momentos que no hubo nadie durante mas de una hora
Stayed 1 night in Aug 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito y tranquilo el lugar
Stayed 1 night in Aug 2025

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una semana relajante

Incómodo que no haya servicio después de las 6-7 de la noche, el mesero Kevin fatal, no está átono con el resto de los colaboradores que son súper amables. Lo mejor definitivamente fueron Jorge y Romina de las ceremonias del cacao y fuego, los masajes muy bien
Stayed 2 nights in Aug 2025

10/10 Excellent

CAROLINA

Stayed 1 night in Aug 2025

10/10 Excellent

CAROLINA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Es un lugar para disfrutarse como destino. Todo está enfocado al wellbeing y wellness. La alimentación que ofrecen es cuidada, así como las actividades. El diseño es muy acogedor, minimalista y de buen gusto. El personal es sumamente amable y atento.
Stayed 1 night in Aug 2025

4/10 Poor

Abel

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
El aire acondicionado de la Suite que contratamos no funcionaba. Llegamos en la madrugada de una boda con una temperatura muy alta en el cuarto y no fue posible hacer funcionar la unidad de aire. Se le llamó a mantenimiento y no pudieron hacer funcionar el aire. Nos ofrecieron colocar unos ventiladores y no acepte. Solicitamos entonces un cambio de habitacion, el cual nos fué proporcionda. Al realiza el check-out solicite que se me remmbolse la diferencia de tarifa engtre la habitación que pague y la que recibí al final.
Stayed 1 night in May 2025

10/10 Excellent

FRANCISCO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Gonzalo M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El lugar es ESPECTACULAR nos sorprendieron gratamente con sus detalles y servicio. No le damos el excelente ya que el área del baño es muy obscura, las toallas sacan excesiva pelusa y la presión del agua es muy baja. Sin embargo desde luego regresaremos.
Stayed 1 night in Apr 2025

10/10 Excellent

VERONICA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un Hotel, hermoso para tranquilizarse e ir en familia, lamentablemente en nuestra estancia habia muchas parejas de esas de 50-20 no muestras raras de cariño, parece hotel de paso, no una experiencia bonita cuando vas en familia. Ni modo. Creo que por lo escondido del lugar le gusta ir a las parejas así.
Stayed 1 night in Mar 2025

10/10 Excellent

Alex

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Victor, Ciudad de Mexico

Liked: Cleanliness, staff & service, property conditions & facilities
Muy coordiales Ambiente muy tranquilo para relajarse.
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Espectacular. Todo
Stayed 1 night in Feb 2025

10/10 Excellent

Elmis, Polanco

Stayed 1 night in Feb 2025

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Germán

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Juan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Me gustó que las instalaciones están bonitas pero me parece caro para lo que es… la comida muy mala y dos veces tuvimos que pedir que mandaran personal a la alberca por que no había quien atendiera
Stayed 2 nights in Apr 2024

10/10 Excellent

Martin Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024