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Casa Chu

3.5 star property

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Photo gallery for Casa Chu

Outdoor pool, pool umbrellas
Breakfast, lunch and dinner served
Master Suite Joyce | Bathroom | Free toiletries, hair dryer, towels
Billiards
Outdoor pool, pool umbrellas

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Circuito Santa Fe No. 62, Col. Santa Fe, Xochitepec, MOR, 62790
  • Place, WTC-Morelos Convention Center
    ‪9 min drive‬
  • Place, Vista Luna
    ‪13 min drive‬
  • Place, Tecnológico de Monterrey, Cuernavaca Campus
    ‪13 min drive‬

Room options

View all photos for Suite Deluxe Emilia

Suite Deluxe Emilia | Premium bedding, in-room safe, blackout drapes, free WiFi

Suite Deluxe Emilia

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Loft Deluxe Casa MA

Loft Deluxe Casa MA | Premium bedding, in-room safe, blackout drapes, free WiFi

Loft Deluxe Casa MA

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Master Suite Constantin

Master Suite Constantin | Premium bedding, in-room safe, blackout drapes, free WiFi

Master Suite Constantin

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Master Suite Lola

Master Suite Lola | Premium bedding, in-room safe, blackout drapes, free WiFi

Master Suite Lola

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite Deluxe Renata

Suite Deluxe Renata | Premium bedding, in-room safe, blackout drapes, free WiFi

Suite Deluxe Renata

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Master Suite Joyce

Master Suite Joyce | Premium bedding, in-room safe, blackout drapes, free WiFi

Master Suite Joyce

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite Presidencial Chu

Suite Presidencial Chu | Premium bedding, in-room safe, blackout drapes, free WiFi

Suite Presidencial Chu

  • Garden view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Xochitepec

Casa Chu places you 2.5 mi (4.1 km) from WTC-Morelos Convention Center. This 3.5-star hotel has 7 rooms and welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • WTC-Morelos Convention Center - 9 min drive - 2.8 miles
  • Vista Luna - 13 min drive - 8.4 miles
  • Tecnológico de Monterrey, Cuernavaca Campus - 13 min drive - 9.1 miles
  • Ex Hacienda de Ixtoluca - 15 min drive - 4.0 miles
  • Hacienda de Chiconcuac - 15 min drive - 7.7 miles

Getting around

  • Benito Juarez International Airport (MEX) - 116 min drive

Restaurants

  • ‪La Cupula - ‬11 min drive
  • ‪Los Limones - ‬10 min drive
  • ‪Santa Fe Social Golf Club - ‬6 min drive
  • ‪Santa Fe Social Golf Club Restaurant - ‬6 min drive
  • ‪Fonda Flores - ‬10 min drive

About this property

Casa Chu

At Casa Chu, guests have access to an outdoor pool, free WiFi in public areas, and meeting rooms. A stay here includes free parking. Front-desk staff can assist with luggage storage, concierge services, and securing valuables. Other amenities at this adults-only hotel include a meeting room, express check-in, and express check-out.
Guests can expect to find free WiFi and 42-inch TVs with digital channels and Netflix. Beds sport premium bedding and bathrooms offer free toiletries. Safes are also standard.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Similar properties

Breakfast, lunch, dinner and brunch served
Fiesta Americana Hacienda San Antonio el Puente Resort & Spa
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  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
9.0 out of 10, Wonderful, 1,020 reviews
$156 nightly
The price is $187
Jul 12 - Jul 13
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 9:00 AM to noon
  • A restaurant

Restaurants on site

  • El Crisol

Things to do

  • 18-hole adjacent golf course
  • 24-hour pool access
  • Billiards/pool table
  • Golf clubhouse
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Beaux Arts architecture
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with digital channels
  • Netflix

More

  • Air conditioning
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children younger than 12 are not permitted to stay at this adults-only property (only guests 12 and older are allowed)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • 24-hour pool access
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Casa Chu Hotel Xochitepec
Casa Chu Xochitepec
Casa Chu Hotel
Casa Chu Xochitepec
Casa Chu Hotel Xochitepec

Frequently asked questions

What can I see within easy reach of Casa Chu?

This hotel is located in Xochitepec, close to Hacienda de Chiconcuac, Ex Hacienda de Ixtoluca, and Vista Luna. You'll also find Quinta Puerta de Agua and Glorieta de las Alas nearby.

Is there parking available at Casa Chu?

Yes, self parking is offered for free at the hotel.

Is there a spa at Casa Chu?

Spa services at the hotel include massages.

Does Casa Chu feature a casino on the premises?

No, Casa Chu doesn't have a casino.

Will I find an indoor pool at Casa Chu?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have 24-hour pool access.

What do couples enjoy most about Casa Chu?

This adults-only hotel offers many amenities for couples such as an al fresco restaurant and an outdoor pool with some guestrooms featuring a private outdoor hot tub.

Does Casa Chu have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Casa Chu have a restaurant that serves breakfast?

Yes, Casa Chu serves free continental breakfast at El Crisol each morning.

Will Casa Chu allow pets to stay for free?

No, pets aren't allowed at Casa Chu though service animals are welcome.

Does Casa Chu have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Casa Chu?

Yes, some guestrooms at Casa Chu offer a balcony and may feature garden views.

Casa Chu Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 17 out of 24 reviews
Rating 8 - Good. 5 out of 24 reviews
Rating 6 - Okay. 2 out of 24 reviews
Rating 4 - Poor. 0 out of 24 reviews
Rating 2 - Terrible. 0 out of 24 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Juan luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alimentos muy bien preparados y el personal muy atento
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, inclusive antes de mi llegada. El hotel está súper bonito y súper cómodo todo. Tal vez mi única sugerencia es añadir más luz al cuarto pero lo demás excelente
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

JOSE MANUEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Como en casa
Stayed 2 nights in Oct 2022
Verified

6/10 Okay

LUIS

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I like that is a very unique setup. Almost like your own weekend home in the area. Each room is isolated and private while still within a gated area. Staff is amazing and committed to service. I did not like that rooms are not maintained properly. Seems to me a senior management savings policy issue... My shower drain was not draining properly so water started to run into the bedroom area. Not fun to have to take short showers if you want to avoid drying the floor... The safe had no battery so, useless. The toilet had issues so there was no running water at the beginning and running non-stop during the night making noises. Too late to complaint for all these since I got to my room at 2:00am. The restaurant team was amazing and the food great but they were not ready for me and my guests when they arrived as they were expecting people to wake up later on new year's day. The property has a lot of potential and I think they have the right customer facing team but no management behind and seems to me that there is a full lack of professional support.... my opinion
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Manuel A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente sitio pero...

Es un sitio increíblemente bonito, muy bueno para descasar, atención del personal es excepcionalmente fantástico pero tiene un defecto, no puedes pagar con tarjeta de crédito/débito, la estancia debe ser pagada por transferencia electrónica o efectivo al igual que tus consumos de alimentos y servicios dentro del hotel, no tienen cobro con tarjetas.
Stayed 3 nights in Sep 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien excelente atención personalizada , todo muy privado agradecido por su atención mis respetos 👏👏
Stayed 2 nights in Mar 2021
Verified

10/10 Excellent

HECTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grandioso

Excelente lugar para pasar unos momentos increíbles en pareja. Ampliamente recomendable
Stayed 1 night in Mar 2021
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien, desafortunadamente en la mañana la luz del sol el cuarto daba directamente a todas las ventanas.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opcion
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermoso

La pasamos super lindo es un lugar hermoso, todos muy serviciales nos encanto
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Moises

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hermoso lugar, el menu de comida muy escaso
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El lugar está espectacular, la atención excelente, un lugar muy tranquilo, y la comida muy rica.
Stayed 1 night in May 2019
Verified

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Prepare not to be impressed

Resort style hotel. We stayed during the week and we were the only ones on the property. An absolute ghosttown no reception, pool and hot tube were not on, no restaurant until Thursday - Sunday. The beds were rock solid very uncomfortable to sleep on. The shower seems to be jet powered and water sprayed very hard it hurt. In addition, we had a huge roach in our bathroom. The resort did come alive when more people checked in on Friday. We were excited to try this resort and the in suite hot tube that the room had but it was not functioning. When we checked out we just left the keys on the reception desk. We were not impressed with this resort.
Stayed 5 nights in Mar 2019
Verified

10/10 Excellent

Karla Lizeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilloso! Como en casa!

Nuestra estancia fue llegar a Casa Chu de manera accidental, pero nos llevamos una grata sorpresa, nos encantó todo, nos hicieron sentir como en casa! Los únicos 2 detalles es que falta calefacción en el jacuzzi que tienen al aire libre y la opción de que si recibieran mascotas, de ahí en fuera sin duda regresaremos. Habitaciones preciosas y la ubicación excelente para descansar.
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

GABRIELA

Stayed 1 night in Mar 2023
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

Manuel

Stayed 2 nights in Sep 2021
Verified

8/10 Good

Violeta

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2020
Verified

10/10 Excellent

María Trinidad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Adrián

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019