Grand Park Xian4.0 out of 5.0
Recent guest reviews
We stayed at the Grand Park Xian in November. Great Location, Excellent staff, however, the Hotel needs a major refurbishment in there rooms. Our room was very basic, fairly old and our toilet kept blocking. We had to fix it ourselves, it wasn't an issue to fix it however I don't think it should happen all the time. Which it did everytime we used it. We told staff at the front desk but I don't think they really understood the problem. If they would update the Hotel I would definitely stay there again. Location, Location, Location.
We stayed only one night in Xi’an as we had a tight schedule, but we would love to have stayed longer. If we return, we would definitely stay here. The location across from the ancient city wall and a short walk to the bell and drum towers and the Muslim market make this an ideal base from which to explore the city. The rooms were lovely and spacious and both of ours had views of the wall. The staff at the front desk and throughout the hotel could not have been nicer or more helpful. We highly recommend the Grand Park Xi’an.
I've been coming to this hotel regularly since 2013. I've always liked the friendliness and helpfulness of the service staff which is second to none. However, after quite a break since my last visit, I really noticed how tired the rooms are beginning to look and they could really do with an upgrade. The lobby however, is still very nice and has been updated over the years. The soft music and relaxed feel makes it a very nice place to sit and do some work. Unfortunately, this was necessary as the internet was intermittent in my room. This is the first time in countless stays that I have had this problem, so I can only think that it was because my room was located on the top floor (9th). Otherwise, its still a good central hotel in Xi'an. If the hotel renovate the rooms, I would consider coming back again.
Staffs are very nice and helpful. Rooms are spacious with nice view to the ancient wall and the square that is surrounded by subways station, banks, high-end shopping arcade, and local foods. Very nice lobby with live piano playing in the weekend evenings. The cons are smoke smelling rooms, and the expensive Palace Restaurant with quality non-matching food and services. Despite, may still choose to stay on next trip.
We really enjoyed our stay at the hotel since it is centrally located and value for money. The front desk staff was really kind to help us with all our queries and requests. Also the manager sent a cake to our room for my colleague's birthday and we really appreciate the gesture. We definitely recommend the Grand Park Xian for a great experience.
This hotel is well situated and seems to be fine. I found that it is bit tired - in need that the rooms should be modernised... felt a little bit pokey? The breakfast was strange in that the food kept arriving - for example - the yoghurt arrived as we were leaving ... maybe because the big marathon was run that day it took their eye off the hotel?
We had a room with a beautiful view to the city wall. Big room, however air condition did not work very well. Hotel is very central, ease access to metro station. The Hotel provides new hotel slippers every day. Recommondation: make a bicycle tour on the city wall, a lot of fun!
We were in a nice and comfortable room. I asked for a room with view but our room did not have nice views. The location of the hotel is very good, really close to the subway (just in front, one minute-walk) and very close to Xian Walls.
Walking distance to ancient walls and Beilin Museum. Great Chinese restaurant for food and ambience but some customers might smoke despite no-smoking policy. Food items offered at Club Floor Lounge for light dinner were low quality. Foot massage at Spa was disappointing.
Great location near to the South Gate of the city walls. Some of the staff spoke good English which really help us out, especially Jerry on Concierge. Very good breakfast selection. Rooms were nice, clean and spacious and were Western 4 star standard. Would recommend staying here. Had a good view of the square, city wall and South Gate from our room.
Reviews from Trip Advisor
81% of guests recommend this hotelTotal of 524 reviews