Sheraton Wuxi Binhu Hotel5.0 out of 5.0
Recent guest reviews
I had been vidiing Wuxi since last 6 years and had been stsying at this hotel ror last 3 years. The hotel is great and rooms are nice and clean. Very well maintained. Staff speaks and understand english which is not very common and n China. Guest services Manager Sadie is a great person to deal with. She is great. Thansk Sheraton Wuxi Binhu hotel. Love to stsy there always
I stay here several times a year and I call it my Wuxi home because it's comfortable, good location, has great facilities including gym. The restaurant is classic Feast quality and staff are always excellent. Is time I left my SPG card at the counter and they attentively couriered to my next hotel. Classic!
Quite regular type of Sheraton hotel like they usually are. Good businesslounge but AC not cooling very well. Nice staff and location downtown. One know pretty well what to expect from a Sheraton hotell.
An excellent place to stay. The rooms are big with huge beds. The window from the bathroom into the bedroom so you can watch tv in the bath is a cool feature! In room wifi is generally reliable although not the fastest. Note: social media is VERY hit & miss here. Breakfast is good quality and plentiful. The staff always attentive. It's close to the metro line, there are some decent restaurants and shops in the Wanda Plaza over the road. This is why we've been coming back here for business trips for about 5 years now.
The Sheraton Hotel is a very nice place. The rooms are big and clean. Everything you need is in the room. The service is excellent and fast. In the reception they speak good English. The breakfast offering is huge and offers also western style food. Closed to the Hotel is a big Mall with many stores and restaurants. Only the odor in the levels outside the rooms is not nice. I assume it comes from the carpets.
I've been here before, but it's been 3yrs since the last stay. I found the Sheraton being well maintained and still a very nice hotel for your time in Wuxi. Rooms are quite modern, well appointed, and they have a very good setup for hooking up your electronic devices for charging etc..... I especially like the bathroom setup....with the walk-in shower. Bedding is high quality, room was very clean. No hesitation. Enjoy
Hi, stayed here the first time, just one night but my check in was disappointing. Be a gold member of SPG seems here not important. Check in was complicated, just hand over Room card? This guy don't say where to go, which floor and say something about where and when is breakfast. Coffee at lobby lounge was ok but it was cold there, seems no air con running. If this Hotel will be soon part of Marriott, they need to improve a lot Not sure if I come here again. Oh the location is great, just beside Subway station
Good place for a bussiness visit. Location is very good and have a lot of options to eat outside and shop in a Walkable distance. Facility is good and pleasing. Rooms are big. Food is good in the hotel restaurant...
We stayed at this hotel during a two week business trip in China, my customers love the Sheraton and so it's always out chosen destination. During this trip we have stayed at the Sheraton in Shanghai, Hangzhou, Wenzhou, Ningbo, Dongguan and now this one in Wuxi. As SPG members we know what to expect from a Sheraton and in our opinion this hotel falls way short of the normal Sheraton standard. We ordered food in the lobby lounge and every single dish arrived cold or not at all. It took over two and a half hours for our order to arrive. Some members of the team had even gone to bed before others food arrived. I complained to SPG online and although I got a good response from them it made very little difference. To compound a terrible experience we were forced to pay for the atrocious food and service by the duty manager Leo Liu who seriously needs to learn how to deal with unhappy customers. We won't be returning to this hotel.
Nice hotel ! Front desk are friendly and offer me a mountain view facing room for me. The bed is comfortable, room is very clean. Hotel near Wanda plaza and metro. Great! Thanks every friends. I will come back
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
- Indoor pool
- 24-hour fitness center
Sheraton Wuxi Binhu Hotel places you 2.8 mi (4.5 km) from Xihui Park. This 5-star hotel has 342 rooms and welcomes guests with 3 restaurants, an indoor pool, and a 24-hour fitness center. Tai Hu and Three Kingdoms City are also within a 30-minute drive.
Enjoy dining at Feast All Day Dining, one of 3 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.
Sheraton Wuxi Binhu Hotel's 342 soundproofed rooms provide iPod docks, refrigerators, and stovetops. 42-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds sport pillow menus and down comforters, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Minibars, coffee makers, and free newspapers are other standard amenities.
At Sheraton Wuxi Binhu Hotel, guests enjoy features like an indoor pool, a 24-hour fitness center, and 4 spa tubs. For transportation, you can make use of an airport shuttle for CNY 380 per vehicle one way, as well as limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and 6 meeting rooms.
Reviews from Trip Advisor
88% of guests recommend this hotelTotal of 316 reviews