Pullman Wuxi New Lake4.5 out of 5.0
Recent guest reviews
We stayed 2 nights and found this hotel to be very comfortable and quiet. They lost a point because the prices for extra amenities are way out of order. 35¥ for a soda (3¥ at a regular shop) - why gouge the customer? Some spots on the carpet - ought to have been cleaned.
When I stay in Pullman Wuxi New Lake, Everything was so perfect to me. When I first came to hotel, concierge give me a warmest welcome and help to pick up my leggage. When I check in, the receptionist was very friendly and kind. Room condition was very good and clean. The best thing in this hotel that I think is a breakfast. It is open from 6:30 to 10:30. So very flexable and I can enjoy my breakfast leisurely. The thing that I surprised is that Despite Chinese food is usually not to my taste, but they have lots of kind breakfast menu including Korean food. So I feel very satisfied. If I have another chance to go Wuxi, I want to go to Pullman Wuxi New Lake again !
I and my friend was there on 14th June for the business trip. The property is very nice. They have maintained cleanliness very well. It is very near to airport so could take flight of 7 am. Only thing for Indian traveller is Indian restaurant as it is bit far away. O/w it's good property for business ppl.
Stayed two nights at the hotel for conference held here. Hardware wise it is very good such as room, lobby, restaurants. I felt that there are not enough trained hotel staff especially at the front. It took always time to check-in, money exchange, something to ask, and check out. I felt sometimes they lack of friendliness and smile. Overall the hotel is still very good in town.
We stayed in Pullman Wuxi for tourism. The hotel is nearby Wuxi Airport and train station, quite convenient. The hotel lobby is luxury, room is big, in modern style. 7F swimming pool is great, have individual pool for kid. Hotel staffs are warm, will greet and smile to us, nice service. Will definitely come back once have chance.
Second time to this hotel and still incredible. I got upgrade to executive room which the room is big and modern. Breakfast is good. Only location is not in central wuxi but in new development area. Overall still best hotel in wuxi
Have been on business trip to Wuxi and Suzhou. As there are not much of weather chains in the neighborhood, we have chosen for the Pullman, which is new and quite stylish. Service however lacks of the normal Pullman standard. Staff speak barely English and seems to be only there to actually learn the language.
My first comment was about my disappointment when I stayed there 3 nights. And I had a really good surprise when I went back to the hotel. The management and the employees get in account all my remarks and solved all the problems I faced during my previous journey. So all my congratulations for the wonderful work and improvement! I highly invite everyone to go this hotel, as my following journeys were all very pleasant and relaxing!
They have amazing service and a decent staff. I stayed there for 2 days, went to the gym a couple times and the swimming pool once, one of the staff there lend me his goggles and swimming cap so I won't have to buy one. I recommend this hotel.
I stayed at this Pullman hotel in Wuxi several times for my business travel to Wuxi.The hotel is fantastic，the food is delicious，the room is very clean.The reception staff is aways smiling and let guests feel welcomed.
Reviews from Trip Advisor
84% of guests recommend this hotelTotal of 191 reviews