It seemed nice on the outside. The room smelled horrible (like body odor) and someone opened our door at 3:15am..
Friendly staff, mediocre cleanliness. Some rooms have not so great odor.
The only thing we liked was the breakfast. It wasn't until we arrived that we were informed the pool was closed, which after a 14 hour drive we were really looking forward to. The room smelled musty and wall paper was peeling off in many places. The staff who checked us in was not friendly at all, the staff on other shifts was friendly. I did not like that they left copy of bills out side the doors of the rooms and requested to have mine shoved under my door I do not want strangers to have that information. We were there for the death of my Father, other relatives stayed as well. Unless they do an upgrade we will not be staying there again.
Hotel was approximately 5 miles south of Blue Mounds State Park. Good location as it is on the main highway. When we arrived a number of young men were loitering around the front entrance so not particularly welcoming. Staff was friendly. Pool and hot tub were fine. Hot tub was clean and hot (that doesn't always happen). Exterior side door did not lock so didn't feel particularly safe.
Uninterested, unfriendly, rude staff. We were in town for a family event and had several rooms (13) there were lots of key issues, some kind of ice problem (the maachine didn't work and the desk person didn't like having to give it to customers and I had to pay for use of a safe I never used! My advice? Stay somewhere else.
Brandenburg Gallery - Luverne is within a mile (2 km) of Econo Lodge, and other popular sites like Luverne City Park are within a couple of miles (3 km). This hotel has 44 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free buffet breakfast is served on weekdays from 6 AM to 9:30 AM and on weekends from 7 AM to 10:30 AM.
All 44 air-conditioned rooms provide private yards, refrigerators, and coffee makers. 32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers. Free newspapers, free local calls, and safes are also standard.
Renovated in 2017, Econo Lodge offers an indoor pool, free WiFi in public areas, and coffee in a common area. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a microwave in a common area, express check-out, and free newspapers.
It seemed nice on the outside. The room smelled horrible (like body odor) and someone opened our door at 3:15am..
Friendly staff, mediocre cleanliness. Some rooms have not so great odor.
Dear Guest, Thank you for taking your valuable time in writing this review , it helps us serve our guest better. We are happy that you enjoyed your stay with us. I will personnel take care on issues with room odors and improve them. Hoping to see you again !
The only thing we liked was the breakfast. It wasn't until we arrived that we were informed the pool was closed, which after a 14 hour drive we were really looking forward to. The room smelled musty and wall paper was peeling off in many places. The staff who checked us in was not friendly at all, the staff on other shifts was friendly. I did not like that they left copy of bills out side the doors of the rooms and requested to have mine shoved under my door I do not want strangers to have that information. We were there for the death of my Father, other relatives stayed as well. Unless they do an upgrade we will not be staying there again.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,
Hotel was approximately 5 miles south of Blue Mounds State Park. Good location as it is on the main highway. When we arrived a number of young men were loitering around the front entrance so not particularly welcoming. Staff was friendly. Pool and hot tub were fine. Hot tub was clean and hot (that doesn't always happen). Exterior side door did not lock so didn't feel particularly safe.
Uninterested, unfriendly, rude staff. We were in town for a family event and had several rooms (13) there were lots of key issues, some kind of ice problem (the maachine didn't work and the desk person didn't like having to give it to customers and I had to pay for use of a safe I never used! My advice? Stay somewhere else.
Dear Guest , Thank you for you wonderful stay with us, thank you for choosing us for your stay. Upon checking the video's as we spoke , we don't see any activity only night auditor had slide the receipt under your door. Sorry for you incontinences. Hoping to see you again !