My 3 year old daughter and I stayed here a few days while visiting her dad who is working out of town. The room was clean and the desk ladies were awesome. BUT the second day there I asked the man (either the manager or owner) if we could swap rooms because me and my daughter were getting bit during the night. He told me he would see if he could and get back to me but told me that we were not getting bit by bedbugs and the hotel hasn't had that problem in years. I was very nice about it and didn't want to make a big deal and stupidly second guessed myself and thought *maybe* it was something else.we continued to get bit every night and On our last night in the room I found the bed bug!!! I made sure to tell the man and even kept the bug in a cup to show him .. he never even apologized.
Room was asked to be changed when arrived... all people on first floor... building next door - owned by same hotel ( which I asked and was told) had someone crawling in and out of second floor window after dark! Did not feel safe with that going on!
Our experience was good, bed was comfortable, only thing the indoor pool water was cold. Breakfast was great
We had no issues at all. Room was clean, breakfast was decent and staff was friendly.
Nice place.. comfortable and clean. Great breakfast!!!
Overall, our stay at this hotel was ok. For a last minute trip, the price was decent. My only complaint is that the room was not as clean as it should have been. There were stains on the comforters and floors. Also, the room was pretty dusty. Besides those things, there was an article of clothing from a previous guest left under the tv stand. I understand that this was not a five star hotel, however basic cleanliness should have been done for the room.
Room not ready 1/2 hour after check in time...had to wait. Pool not open on first night.
We booked this hotel at the last minute (from the parking lot of another hotel that was sold out). It turned out to be great! They provided us with wristbands to the Chula Vista waterpark which is just a few minutes north of town. We ended up spending over 3 hours there the next day (It was a lot of fun; we would have spent more time there but already had other plans. Pretty much all the slides there require 42" of height which was perfect for our 6 year old). The wristbands weren't advertised anywhere, but the staff told us about them at check-in. I'd advise calling before booking or shortly before your visit to make sure they are still giving them out. Everything else was very nice: clean, no problems. Our only disappointment was that they were booked for the next night already so we couldn't stay another night.
Hotel was being remodeled and was a disaster! There was not enough parking to accommodate all of the guests. Room was dirty and rough shape.
Top Secret is within 2 miles (3 km) of Quality Inn & Suites while other popular attractions such as Noah's Ark Waterpark are within 3 miles (5 km). This 73-room hotel has an indoor pool, free in-room WiFi, and free self parking.
All 73 rooms feature microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and TVs with cable channels. Hair dryers and ironing boards are also standard.
Quality Inn & Suites features an indoor pool, free WiFi in public areas, and a business center. Free parking is included with your stay. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area and free newspapers.
My 3 year old daughter and I stayed here a few days while visiting her dad who is working out of town. The room was clean and the desk ladies were awesome. BUT the second day there I asked the man (either the manager or owner) if we could swap rooms because me and my daughter were getting bit during the night. He told me he would see if he could and get back to me but told me that we were not getting bit by bedbugs and the hotel hasn't had that problem in years. I was very nice about it and didn't want to make a big deal and stupidly second guessed myself and thought *maybe* it was something else.we continued to get bit every night and On our last night in the room I found the bed bug!!! I made sure to tell the man and even kept the bug in a cup to show him .. he never even apologized.
Room was asked to be changed when arrived... all people on first floor... building next door - owned by same hotel ( which I asked and was told) had someone crawling in and out of second floor window after dark! Did not feel safe with that going on!
Our experience was good, bed was comfortable, only thing the indoor pool water was cold. Breakfast was great
We had no issues at all. Room was clean, breakfast was decent and staff was friendly.
Nice place.. comfortable and clean. Great breakfast!!!
Overall, our stay at this hotel was ok. For a last minute trip, the price was decent. My only complaint is that the room was not as clean as it should have been. There were stains on the comforters and floors. Also, the room was pretty dusty. Besides those things, there was an article of clothing from a previous guest left under the tv stand. I understand that this was not a five star hotel, however basic cleanliness should have been done for the room.
Room not ready 1/2 hour after check in time...had to wait. Pool not open on first night.
We booked this hotel at the last minute (from the parking lot of another hotel that was sold out). It turned out to be great! They provided us with wristbands to the Chula Vista waterpark which is just a few minutes north of town. We ended up spending over 3 hours there the next day (It was a lot of fun; we would have spent more time there but already had other plans. Pretty much all the slides there require 42" of height which was perfect for our 6 year old). The wristbands weren't advertised anywhere, but the staff told us about them at check-in. I'd advise calling before booking or shortly before your visit to make sure they are still giving them out. Everything else was very nice: clean, no problems. Our only disappointment was that they were booked for the next night already so we couldn't stay another night.
