6/10 Aceptable
Caitlin M.
24 dic. 2024
No le gustó: Limpieza
Vacation condo
I originally booked through Vrbo but its actually through Vacasa. Vacasa’s team was helpful but with the third party I had a very hard time getting answers when I had questions and concerns. I did not originally get the door code and when I texted the host through Vrbo they didn’t respond until the next day and gave me the wrong code, contacted Vrbo help line and they also gave me a wrong code, and then contacted Vacasa help line and got in. I wasn’t able to check in for almost an hour waiting on all the different responses. When I walked in the place was pretty dirty and had obviously had a party previously to our stay. One of the chairs was even broken and we didn’t find out until after one of my guests sat on it and fell over. After voicing my concerns I have not gotten any type of compensation back. Overall its a nice condo, but with the miscommunication, uncleanliness, and broken furniture I wouldn’t recommend this place.
Caitlin M.
Se hospedó 2 noches en diciembre de 2024