I stood at this place for 1 day and there was no hot water! Also their carpet in the room smells so bad!!! The best part about my room was having a hot tub
The front desk staff were very nice, however the fact that we got doggy bags will snackcakes on top of snackcakes was disappointing. No optiond for drinks just water, which we already had a case of. The whole twi rooms we had were gross. Two of the tables looked like they never got wiped. The drawers smelt musty and nasty. There was what i think was a blood stain on the sheet and the bedding looked like whoever did it didnt even try. The whole mini fridge was another mess. I had to wipe the whole thing down inside and out before we could use it. There was only two bigger towels in the room even though we were there for two nights with four of us. The staff was great, but we simply wont be back because it was nasty in there.
Evidently property is undergoing some renovations. Hallway carpets were very stained and dirty on third floor. My room was changed to fourth floor due to hvac not operating. The carpet on that floor was pulled up. Each room had a light fixture that didn’t work, even with swapping lightbulbs. Rooms were both very clean.
Quality Inn & Suites Conference Center is within a 15-minute walk of popular attractions such as LEGOLAND® Florida. This 121-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi. Located centrally in Winter Haven, it's connected to the convention center and also close to Chain of Lakes Park and Baycare Womens Hospital.
Free on-the-go breakfast is served each morning from 6:00 AM to 9:00 AM.
The 121 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect to find flat-screen TVs and stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are other standard amenities.
At Quality Inn & Suites Conference Center, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with luggage storage and concierge services. Additional amenities include a conference center, a business center, and coffee/tea in a common area.
I stood at this place for 1 day and there was no hot water! Also their carpet in the room smells so bad!!! The best part about my room was having a hot tub
The front desk staff were very nice, however the fact that we got doggy bags will snackcakes on top of snackcakes was disappointing. No optiond for drinks just water, which we already had a case of. The whole twi rooms we had were gross. Two of the tables looked like they never got wiped. The drawers smelt musty and nasty. There was what i think was a blood stain on the sheet and the bedding looked like whoever did it didnt even try. The whole mini fridge was another mess. I had to wipe the whole thing down inside and out before we could use it. There was only two bigger towels in the room even though we were there for two nights with four of us. The staff was great, but we simply wont be back because it was nasty in there.
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
Evidently property is undergoing some renovations. Hallway carpets were very stained and dirty on third floor. My room was changed to fourth floor due to hvac not operating. The carpet on that floor was pulled up. Each room had a light fixture that didn’t work, even with swapping lightbulbs. Rooms were both very clean.
Thank you for your comments. We do appreciate your honest feedback and we will be taking up these issues with our staff to make improvements. We hope that you will consider staying at the Quality Inn & Suites again so that we can have another chance to provide you with a superior experience. Thank you!
Thank you for your rating. We do hope you will stay with us again on your next visit. Thank you!
Thank you for your review. We are sorry to hear you were unhappy with your stay. We are working hard to fix the issues you experienced. Thank you for letting us know.