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Castle Hotel Windsor

Property class: 4

Choose dates to view prices

Photo gallery for Castle Hotel Windsor

A historic hotel with a classic facade, multiple windows, and a balcony with decorative railings.
A conference room with rows of blue chairs, a chandelier, and a sign reading "The Castle Hotel".
A table with a magazine, a wine glass, a bottle of wine, and a radio.
A historic stone building with arched windows and a round tower, surrounded by lush greenery.
A bathroom with a bathtub, a sink, a mirror, and a shower area with a glass door.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
18 High Street, Windsor, England, SL4 1LJ
  • Place, Windsor Castle
    ‪2 min walk‬
  • Place, Windsor Royal Shopping Centre
    ‪3 min walk‬
  • Place, Theatre Royal
    ‪3 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪25 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed, Ensuite, City View

A hotel room with a bed, a desk with a lamp, a chair, and a wardrobe.

Deluxe Double Room, 1 King Bed, Ensuite, City View

10.0 out of 10
Exceptional
(13 reviews)
  • City view
  • 247 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double Room, 1 Queen Bed, Ensuite

A hotel room with a large bed, two chairs, a desk, a window, and a painting on the wall.

Superior Double Room, 1 Queen Bed, Ensuite

9.0 out of 10
Wonderful
(10 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room, 1 Queen Bed, Ensuite, City View

A neatly made bed with floral pillows, a lamp, and a bottle on a bedside table.

Superior Double Room, 1 Queen Bed, Ensuite, City View

9.8 out of 10
Exceptional
(11 reviews)
  • City view
  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a desk with a lamp, a chair, and a wardrobe.

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(10 reviews)
  • 236 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds, City View (Heritage Twin)

A hotel room with two beds, a chair, a table, and a lamp.

Superior Room, 2 Twin Beds, City View (Heritage Twin)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, City View (Park Wing Classic)

A hotel room with a large bed, a desk, two chairs, a painting of guards on horseback, a deer head picture, and a patterned curtain.

Standard Room, 1 Queen Bed, City View (Park Wing Classic)

8.8 out of 10
Excellent
(9 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds (Park Wing Twin)

A hotel room with two beds, a desk, chairs, a painting, and a window.

Superior Room, 2 Twin Beds (Park Wing Twin)

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed with Sofa bed, City View (Park Wing Classic - Sofa)

A hotel room with two beds, a desk, a chair, a painting, a lamp, and a television.

Standard Room, 1 Queen Bed with Sofa bed, City View (Park Wing Classic - Sofa)

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, City View (Mews Suite - 1 Super King bed)

A hotel room with a large bed, a desk, a chair, and a wall-mounted lamp.

Suite, 1 King Bed, City View (Mews Suite - 1 Super King bed)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, City View (Junior Suite)

A hotel room with a large bed, two armchairs, a desk with a coffee maker, and a chandelier.

Deluxe Room, 1 King Bed, City View (Junior Suite)

8.0 out of 10
Very good
(3 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, blackout drapes, iron/ironing board, WiFi (free)

Standard Room, 1 Double Bed

  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

DOUBLE CLASSIC CITY VIEW

  • Sleeps 4
  • Free WiFi

DOUBLE DELUXE CITY VIEW

  • Sleeps 4
  • Free WiFi

DOUBLE SUPERIOR CITY VIEW

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Windsor

Located in Windsor City Centre, Castle Hotel Windsor is within a 10-minute walk of popular sights such as Windsor Castle and River Thames. This 4-star hotel has 108 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a conference center.

What's nearby

  • Windsor Guildhall - 1 min walk - 0.0 miles
  • Windsor Castle - 2 min walk - 0.1 miles
  • Windsor Royal Shopping Centre - 3 min walk - 0.2 miles
  • Theatre Royal - 3 min walk - 0.2 miles
  • St. Georges Chapel - 3 min walk - 0.2 miles

Getting around

  • Windsor & Eton Central Station - 5 min walk
  • Station A Station - 13 min drive
  • Heathrow Airport (LHR) - 22 min drive

Restaurants

  • ‪The Horse & Groom - ‬1 min walk
  • ‪Caffè Nero - ‬4 min walk
  • ‪Caffè Nero - ‬3 min walk
  • ‪Bill's Windsor Restaurant - ‬4 min walk
  • ‪The Two Brewers - ‬3 min walk

About this property

Castle Hotel Windsor

Guests of Castle Hotel Windsor enjoy access to free WiFi in public areas, a conference center, and a business center. Self parking is available for GBP 30 per night. The 24-hour front desk has staff standing by to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include coffee/tea in a common area, a library, and express check-out.
Guests can expect to find free WiFi and flat-screen TVs with digital channels. Other standard amenities include coffee makers, hair dryers, and safes.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Similar properties

Exterior
Harte and Garter
Windsor City Centre
  • Free WiFi
  • Breakfast available
7.4 out of 10, Good, 559 reviews
$90 nightly
The price is $108
Aug 30 - Aug 31
Total with taxes and fees
Harte and Garter

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 30 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A restaurant
  • Afternoon tea
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Penningtons
  • Penningtons bar

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 11 meeting rooms
  • Business center
  • Conference center (893 square feet of space)

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Please note that the entrance to the car park is via Bachelors Acre, SL4 1ER.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 20.00 per person
  • Uncovered self parking fee: GBP 30 per night
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Castle Hotel Windsor
Mercure Castle
Mercure Castle Hotel
Mercure Castle Hotel Windsor
Mercure Castle Windsor
Mercure Hotel Windsor
Mercure Windsor
Mercure Windsor Castle
Mercure Windsor Castle Hotel
Windsor Hotel Mercure
Accor Castle Windsor
Mercure Castle Windsor Hotel Windsor
Castle Hotel Windsor MGallery Collection
Castle Hotel MGallery Collection
Castle Windsor MGallery Collection
Castle MGallery Collection

Frequently asked questions

Is a free cancellation option available at Castle Hotel Windsor?

Castle Hotel Windsor provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Castle Hotel Windsor?

As of Aug 21, 2026, prices found for a 1-night stay for 2 adults at Castle Hotel Windsor on Aug 23, 2026 start from $181, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Castle Hotel Windsor?

This hotel is situated in Windsor City Centre within a 10-minute walk of Windsor Castle and River Thames. You'll also find Thames Path and Windsor Royal Shopping Centre less than a mile away.

Will I be able to park at Castle Hotel Windsor?

Yes, uncovered parking is offered for GBP 30 per night. Wheelchair-accessible parking is also available for guests.

Are there luxury amenities available at Castle Hotel Windsor?

Yes, some luxury features of this hotel include a restaurant, 24-hour room service, and a bar/lounge.

Does Castle Hotel Windsor feature a casino?

No, Castle Hotel Windsor doesn't have a casino.

Will I find an indoor pool at Castle Hotel Windsor?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Castle Hotel Windsor?

Couples staying at this hotel will appreciate amenities like 24-hour room service as well as a restaurant and a bar/lounge.

Does Castle Hotel Windsor have a hot tub?

No, there isn't a spa tub at this hotel.

Does Castle Hotel Windsor have a restaurant with a breakfast menu?

Yes, Castle Hotel Windsor serves buffet breakfast for a surcharge each morning at Penningtons bar.

Will Castle Hotel Windsor allow pets to stay free of charge?

No, pets aren't allowed at Castle Hotel Windsor though service animals are welcome.

Does Castle Hotel Windsor have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Castle Hotel Windsor?

The closest major airport to Castle Hotel Windsor is Heathrow Airport (LHR), which is 12.5 mi away (22 minutes by car). Another top airport is Farnborough (FAB), which is located 20.8 mi away (40-minute drive).

Can I book a room with a balcony at Castle Hotel Windsor?

No, there aren't any guestrooms with balconies at Castle Hotel Windsor.

Castle Hotel Windsor Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 665 out of 1009 reviews
Rating 8 - Good. 221 out of 1009 reviews
Rating 6 - Okay. 78 out of 1009 reviews
Rating 4 - Poor. 24 out of 1009 reviews
Rating 2 - Terrible. 21 out of 1009 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel central to everything
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

HAWABIBI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel, great location, clean rooms. Staff were super friendly. Great place to stay.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time we stay here and it was lovely. Clean and comfortable rooms. Would definitely recommend
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Terence

Liked: Cleanliness, property conditions & facilities, room comfort
Great place to stay
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel went above and beyond. It was such a wonderful stay.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really helpful staff went the extra mile Nice room very clean with good amenities Work was going on so some facilities out of use but everything else was great and the location is ideal
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room facilities great Staff exceptional
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic room very clean and really efficient service
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, amenities
Lovely hotel and great location.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, amenities
Great breakfast and very friendly staff
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Betty Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lewis (Louis?) is amazing ❤️
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed her a few times before. It is clean and beautiful. The staff is lovely and the location is so convenient
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great location. The rooms were spotless and the staff were excellent.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Paul

The room temperature was perfect as were the staff.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Paul

Excellent Hotel
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Elmar

Liked: Cleanliness, amenities, property conditions & facilities
Great location, centrally in Windsor
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC was adequate. Staff were great. Ww did not have breakfast at the hotel
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and well priced stay for new years celebrations
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Marc-Andre

Liked: Cleanliness, staff & service, property conditions & facilities
In the hearth of Oxford, walking distance of every think, even the Castle. Parking behind (30 pound) the hotel. Quiet and comfortable room with quality bedding
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay as a couple or family , so much in the area for kids. Staff were. Friendly and helpful.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Paula

Liked: Cleanliness, property conditions & facilities
Great location, rooms are very spacious and the staff overall was very attentive and accommodating. I recommend this hotel to anyone visiting Windsor.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Rafael Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel, Great Location and very friendly staff
Stayed 5 nights in Oct 2025
Verified review

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel made it special as we were celebrating our wedding. There was some building work going on but it didn’t really affect us
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and wonderful hotel!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Fantastic location
Stayed 1 night in Nov 2025