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Castle Hotel Windsor

4.0 star property
Luxury hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Castle Hotel Windsor

Lunch and dinner served
Property preview
Terrace/patio
Staircase
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
18 High Street, Windsor, England, SL4 1LJ
  • Place, Windsor Castle
    ‪2 min walk‬
  • Place, Windsor Royal Shopping Centre
    ‪3 min walk‬
  • Place, Theatre Royal
    ‪3 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪16 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed, Ensuite, City View

Deluxe Double Room, 1 King Bed, Ensuite, City View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed, Ensuite, City View

10.0 out of 10
Exceptional
(13 reviews)
  • 249 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 Queen Bed, Ensuite

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Double Room, 1 Queen Bed, Ensuite

8.8 out of 10
Excellent
(8 reviews)
  • 214 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, 1 Queen Bed, Ensuite, City View

Superior Double Room, 1 Queen Bed, Ensuite, City View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Double Room, 1 Queen Bed, Ensuite, City View

9.8 out of 10
Exceptional
(11 reviews)
  • 214 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 249 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, City View (Heritage Twin)

Superior Room, 2 Twin Beds, City View (Heritage Twin) | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Room, 2 Twin Beds, City View (Heritage Twin)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, City View (Park Wing Classic)

Standard Room, 1 Queen Bed, City View (Park Wing Classic) | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, City View (Park Wing Classic)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds (Park Wing Twin)

Superior Room, 2 Twin Beds (Park Wing Twin) | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Room, 2 Twin Beds (Park Wing Twin)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed, City View (Park Wing Classic - Sofa)

Standard Room, 1 Queen Bed with Sofa bed, City View (Park Wing Classic - Sofa) | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed with Sofa bed, City View (Park Wing Classic - Sofa)

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, City View (Mews Suite)

Suite, 1 King Bed, City View (Mews Suite) | In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, City View (Mews Suite)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Windsor Junior Suite)

Deluxe Room, 1 King Bed, City View (Windsor Junior Suite) | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, City View (Windsor Junior Suite)

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Twin Bed

  • 178 sq ft
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Windsor

Located in Windsor City Centre, Castle Hotel Windsor is within a 10-minute walk of popular sights such as Windsor Castle and Thames River. This 4-star hotel has 108 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a conference center.

What's nearby

  • Windsor Guildhall - 1 min walk - 0.0 miles
  • Windsor Castle - 2 min walk - 0.1 miles
  • Windsor Royal Shopping Centre - 3 min walk - 0.2 miles
  • Theatre Royal - 3 min walk - 0.2 miles
  • Thames River - 5 min walk - 0.3 miles

Getting around

  • Windsor & Eton Central Station - 5 min walk
  • Station A Station - 13 min drive
  • Heathrow Airport (LHR) - 22 min drive

Restaurants

  • ‪The Horse & Groom - ‬1 min walk
  • ‪The Ivy Windsor - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪The Carpenters Arms - ‬1 min walk
  • ‪Chippy of Windsor - ‬1 min walk

About this property

Castle Hotel Windsor

Luxury hotel with a 24-hour front desk and a restaurant
Guests of Castle Hotel Windsor enjoy access to free WiFi in public areas, a conference center, and a business center. Self parking is available for GBP 30 per night. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and luggage storage. Other amenities at this luxury hotel include coffee/tea in a common area, a library, and express check-out.
Guests can expect to find free WiFi and flat-screen TVs with digital channels. Other standard amenities include coffee makers, hair dryers, and safes.

Awards and affiliations

The property is a member of Historic Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 30 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Leaf at The Castle Hotel
  • Leaf at The Castle Hotel

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 11 meeting rooms
  • Business center
  • Conference center (893 square feet of space)

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Please note that the entrance to the car park is via Bachelors Acre, SL4 1ER.

Renovations and closures

This property is closed from February 16 2026 to February 22 2026 (dates subject to change).
The property will be renovating from November 25 2025 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Select guestrooms

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 20.00 per person
  • Uncovered self parking fee: GBP 30 per night
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Castle Hotel Windsor
Mercure Castle
Mercure Castle Hotel
Mercure Castle Hotel Windsor
Mercure Castle Windsor
Mercure Hotel Windsor
Mercure Windsor
Mercure Windsor Castle
Mercure Windsor Castle Hotel
Windsor Hotel Mercure
Accor Castle Windsor
Mercure Castle Windsor Hotel Windsor
Castle Hotel Windsor MGallery Collection
Castle Hotel MGallery Collection
Castle Windsor MGallery Collection
Castle MGallery Collection

Frequently asked questions

Is a free cancellation option available at Castle Hotel Windsor?

Castle Hotel Windsor provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Castle Hotel Windsor?

As of Jan 12, 2026, prices found for a 1-night stay for 2 adults at Castle Hotel Windsor on Jan 13, 2026 start from $142.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Castle Hotel Windsor?

This hotel is situated in Windsor City Centre within a 10-minute walk of Windsor Castle and Thames River. You'll also find St. Georges Chapel and Thames Path less than a mile away.

Is there parking available at Castle Hotel Windsor?

Yes, uncovered parking is offered for GBP 30 per night. Accessible parking and electric car charging are also available for guests.

Does Castle Hotel Windsor feature a casino?

No, Castle Hotel Windsor doesn't have a casino.

Will I find an indoor pool at Castle Hotel Windsor?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Castle Hotel Windsor?

Couples staying at this hotel will appreciate amenities like around-the-clock room service as well as a bar and a restaurant.

Does Castle Hotel Windsor have a hot tub?

No, this hotel doesn't have a spa tub.

Does Castle Hotel Windsor have a restaurant with a breakfast menu?

Yes, Castle Hotel Windsor serves buffet breakfast for a surcharge each morning at Leaf at The Castle Hotel.

Will Castle Hotel Windsor allow pets to stay free of charge?

No, pets aren't allowed at Castle Hotel Windsor though service animals are welcome.

Are there connecting rooms at Castle Hotel Windsor?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Castle Hotel Windsor?

The closest major airport to Castle Hotel Windsor is Heathrow Airport (LHR), which is 12.5 mi away (22 minutes by car). Another top airport is Farnborough (FAB), which is located 20.8 mi away (40-minute drive).

Are there rooms with balconies that I can book at Castle Hotel Windsor?

No, there aren't any guestrooms with balconies at Castle Hotel Windsor.

Castle Hotel Windsor Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 661 out of 1000 reviews
Rating 8 - Good. 220 out of 1000 reviews
Rating 6 - Okay. 78 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

stephen

Stayed 1 night in Nov 2025

8/10 Good

Raclin, Manassas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Castle Windsor hotel clean, easy access to castle and shopping or chill out scale from 1 to 10 is 11
Clean
Stayed 1 night in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel and area. A must stop for UK travelers
Stayed 1 night in Oct 2025

10/10 Excellent

Songyun

Stayed 3 nights in Oct 2025

10/10 Excellent

Rosemary

Stayed 1 night in Oct 2025

8/10 Good

Katrina

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Garry

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Overall we enjoyed our stay , just think some areas of the hotel look a little tired . We were in room 313 and seemed a little noisey at night ? Not sure if it was from the Castle hotel or the building next too it ?
Stayed 2 nights in Oct 2025

10/10 Excellent

Shawn

Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

William

Stayed 1 night in Oct 2025

10/10 Excellent

Zhiqun, West Chester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with on site parking. Would recommend it to my friends.
Stayed 1 night in Oct 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing history in this hotel and right in the heart of Windsor. If you’re planning a visit to the castle this is a must stay.
Stayed 1 night in Oct 2025

8/10 Good

Paul

Stayed 1 night in Sep 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Stayed 1 night in Sep 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Parking a little expensive
Stayed 2 nights in Sep 2025

8/10 Good

BRIAN

Stayed 2 nights in Sep 2025

4/10 Poor

Yolanda

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The Hotel is very old and they have not put money to bring it to make appealing to want yo stay there I don’t recommend staying at this hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

Mariana Petkovich

Stayed 1 night in Sep 2025

6/10 Okay

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Needs some upgrade compared to other 4 star hotels
Stayed 1 night in Sep 2025

10/10 Excellent

susana

Stayed 1 night in Sep 2025

10/10 Excellent

Nichalos, Ponte Vedra Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly situated in the middle of Windsor with wonderful views of the castle. The staff and property are amazingly comfortable.
View from room of castle
Stayed 1 night in Sep 2025

6/10 Okay

Suzanne

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We liked the hotel but when checking in it was awkward. They wanted to many of our personal details. We were in an attached building which was anything but convenient with cases. Up and down stairs. Room good but felt a bit old. Bathroom so very small. Bed v comfortable and clean bedding.
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

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