Room smelled awful from mildew. Rug was dirty. Absolutely NO service.
This is a very nice hotel. I took my kids here for a little family trip. The breakfast was good and the staff was very nice. However, there was one man staying there on business while we were there and he was always making rude comments to people including the staff. He even started saying inappropriate things to me and at one point said something inappropriate while my daughter was standing right beside me. It took everything in me not to curse him out. Anyway, when I told the front desk about him they new exactly who I was talking about and seemed apologetic, but didn't offer anything to say "Hey, we are sorry you had to experience that". So I am a little disappointed in the way that was handled. I spent almost $700 for those 4 days and had to deal with that man a few different occasions. Other than that, my kids and I loved the hotel and loved the staff.... But that situation should have been handled a lot better.
The staff was helpful, friendly and efficient.
Great location, lots to do. Hotel was in great condition, clean, comfortable.
Great place to stay and close to the beach!
Great location…just a short drive from the beach. Good restaurant & bar selection nearby, some within walking distance. Very nice room for a good price.
Close to all local beaches, but yet situated in quite area.
Great location and friendly staff. Place was nice and clean!
Clean hotel. Very friendly staff. Good breakfast. Limits to people in the pool area. masks being worn by the team.
Had a great stay. Staff couldnt be more friemdly. I would highly recommend stayimg at this place.
This hotel was exactly the right place for us to stay. We arranged to meet friends there, and all of us appreciated the fine quality of our stay, and the excellent recommendations from the staff for dining out. If we're in the area again, we will definitely stay at this hotel.
Spent 5 nights here with the hubby and two teens. Our room had two tv's with separate living areas which kept everyone happy. The beds were clean and comfortable. The pool area is spacious compared to other hotels I've been to in this area. They also have a hot tub and a well equipped exercise room although the treadmills were not all functioning. Hot and cold breakfast options included fresh DIY waffles. Complimentary coffee and tea are available all day in the lobby. Social hour from 5-7pm provides complimentary wine, soup, salad, cheese platters etc. There were some mildew spots in the shower grout. The furniture is showing some wear. Overall, this hotel is an excellent value and I would recommend it especially for families with children. The staff was very friendly and helpful.
Nice, good free breakfast and Internet and parking and spacious suite. Close to beach and nice shopping and good base to explore Wilmington. Priced well/ good value
The hotel and great. We really enjoyed our first stay at a Homewood Suites. Our room was very comfortable. The happy hour and free breakfast was really nice as well. We also used the pool/hot tub area, which was very clean. We will definitely stay at Homewood Suites again.
Hotel was nice however we ended up in a handicap room. Not much space for items in bathroom - had to set up the ironing board for counter space. My husband punctured his arm twice on a metal hook protruding from the inside of bathroom door. Employees were extremely helpful and efficient. Breakfast was great.
Nice clean comfortable hotel. This box is why I usually do not do a review.
The hotel is very clean and hot breakfast was awesome!
The hotel is in a great location. Close to the beach, shopping and great eating choices and I don't mean fast food.
Located within a leisurely stroll of Mayfaire Town Center, Homewood Suites Wilmington/Mayfaire is within a few miles (5 km) of Airlie Gardens. This 3-star hotel has 118 rooms and welcomes guests with free breakfast, an outdoor pool, and a 24-hour gym.
Free continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. Unwind at the end of the day with a drink at the bar/lounge, or chat with other guests at the free manager's reception.
49-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Other amenities include kitchens, MP3 docks, and sofa beds.
Guests of Homewood Suites Wilmington/Mayfaire have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include a spa tub, conference space, and a 24-hour business center.
Room smelled awful from mildew. Rug was dirty. Absolutely NO service.
This is a very nice hotel. I took my kids here for a little family trip. The breakfast was good and the staff was very nice. However, there was one man staying there on business while we were there and he was always making rude comments to people including the staff. He even started saying inappropriate things to me and at one point said something inappropriate while my daughter was standing right beside me. It took everything in me not to curse him out. Anyway, when I told the front desk about him they new exactly who I was talking about and seemed apologetic, but didn't offer anything to say "Hey, we are sorry you had to experience that". So I am a little disappointed in the way that was handled. I spent almost $700 for those 4 days and had to deal with that man a few different occasions. Other than that, my kids and I loved the hotel and loved the staff.... But that situation should have been handled a lot better.
Thank you for your feedback. We are so sorry you had an unpleasant experience with a fellow guest. Thank you for bringing it to our attention. We addressed the situation and are sorry you didn't feel empathy from the desk. We truly did not want you and your family to be uncomfortable in our lovely hotel. Please come back to visit and give us another try.
The staff was helpful, friendly and efficient.
Thank you for the great feedback! Please come back and stay with us son!
Great location, lots to do. Hotel was in great condition, clean, comfortable.
Thank you so much for the great review, Alan! We hope you'll choose to stay with us again in the future!
Great place to stay and close to the beach!
Thank you for your feedback. We hope to see you again soon!
Great location…just a short drive from the beach. Good restaurant & bar selection nearby, some within walking distance. Very nice room for a good price.
Thank you for the wonderful feedback! We are hopeful to host you again in the future. Safe travels!
Close to all local beaches, but yet situated in quite area.
Thank you for the feedback. We look forward to hosting you again soon!
Great location and friendly staff. Place was nice and clean!
Thank you for the wonderful feedback!
Clean hotel. Very friendly staff. Good breakfast. Limits to people in the pool area. masks being worn by the team.
Thank you for taking the time to provide your review on your recent stay with us. We hope to see you again soon!
We are not happy to hear that! Thank you for brining it to our attention and hope that you addressed your experience with management. We do not do daily service, since 2020 due to Covid. This is a chainwide standard. However, it is available upon request. We hope you can come bacK and give us another try!