Skip to main content
Beginning of main content

Recent guest reviews

Gross property. Horrible smells in the hotel.

I loved the main floor amenities and the pool. The outside of the pool was clean and the staff was very friendly.I didn’t like ants everywhere on the headboard,Nightstand, Bathroom, or air conditioning unit during my stay.

I ran into a delayed flight, and when I arrived I tried to call the properties direct number. No one picked up, in fact it just kept disconnecting. I finally looked up their 800 number and found a very helpful woman who was able to call the hotel and make sure someone was available to check me in at the late late hour I wound up arriving. The person on duty, Laurence, was very considerate when I arrived, and helpful. 5 stars to Laurence. 2 to 3 stars for the mattress in the room I stayed in. Lumpy and uncomfortable is all I can say about the bed. Terrible! Mattress needs to be replaced BADLY. If I wasn't so exhausted from the delays and time I got in, I probably would have asked for another room until I found a room with a good mattress and if not, I would have left this hotel.

Customer service at check in was great.

Nice people nice place

Was very happy with the whole experience, nice location, quick check-in, clean room, grab and go breakfast.

Nothing. My reservation was canceled without me knowing. I did not even stat here

Lawrence embodies what the term "hospitality" means.

My husband and I needed a decent hotel for us and our two doggos. Best westerns are mostly nice .. for people on a budget. Beds were comfortable. Staff were friendly. However if you sleep in past 8 am your room will not be cleaned. Roaches in the bathroom in the middle of the night.. not just one or two, talk about 6 having a party while you’re trying to use the bathroom. I understand the south has a problem with roaches but that’s just poor exterminating. The breakfast was very limiting. Hope you like a muffin and juice.. because that’s basically all they had. We will not be staying here again. We will be staying at a nicer hotel.

The bed was like sleeping in a rock. They put us in a handicapped room next to people who had a dog and baby. If the dig wasn’t barking the baby was crying or the couple was drunk and slinging profanity like it was their only first language. If I hadn’t booked and paid through orbitz I would have left! Management not even apologetic. “Would be nice if we could control others behavior” was all they said. Hotel must be a way station for transients. Never again will I use Orbitz or Best Western!

Everybody was very nice & helpful. The only problem we had was we asked for a room that had a walk in shower. They said we would but when we got to the room it wasn't. When we asked about it the guy said he thought it did. When he checked he said it didn't. He said they are remodeling & all the rooms on the first floor will have walk in showers. That didn't help me in my need of the shower.

The entire staff was over the top! We felt so welcomed and made to feel like we were home. Breakfast was deluxe! Rooms were clean. Beds were firm. We did have a small roach in the bathroom each morning but other than that it was perfect.

I was very pleased with the accommodations. It is obvious they really care about the guest experience. The staff is hard working and all seem to work very hard to make it a great choice for travelers.

There are roaches in our room! We found roaches in our bathroom on night of checkin and in the morning when we got up.

I liked everything and I have no complaint the service was excellent and the location of the room was adequate as well

It. Was clean looking outside and inside .staff was professional .

The only issue we had was the roach in the bathtub

Market St Wilmington NC

Hotel highlights

  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and in public areas
  • Free uncovered self parking
  • Fitness center
  • 24-hour business center

Located within 2 miles (3 km) of Trask Coliseum, Best Western Plus Wilmington/Wrightsville Beach places you within a few miles (5 km) of University of North Carolina at Wilmington. This 92-room hotel has free in-room WiFi, free self parking, and a gym.


Dining

Start each morning with full breakfast, available for a fee from 6:00 AM to 10:00 AM.


Rooms

Guests can expect free WiFi and 55-inch LED TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Refrigerators, microwaves, and coffee makers are other standard amenities. Housekeeping is available on request.


Property features

Guests of Best Western Plus Wilmington/Wrightsville Beach enjoy a gym, free WiFi in public areas, and a 24-hour business center. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a computer station.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking, Bathtub

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

2 Queen Beds | Sleeps 4

Guest reviews for Best Western Plus Wilmington/Wrightsville Beach

Everyone (17) Couples (4) Family (14)
2
Everyone

Gross property. Horrible smells in the hotel.

By on Jan 30, 2023

Review comment responded on Jan 30, 2023

Thank you for taking the time to review our property. I have shared your comments with the staff and we will use them to improve.

3
Family with small children Business Business

I loved the main floor amenities and the pool. The outside of the pool was clean and the staff was very friendly.I didn’t like ants everywhere on the headboard,Nightstand, Bathroom, or air conditioning unit during my stay.

By on Jun 16, 2022

Review comment responded on Jun 16, 2022

Thank you for taking the time to review our property. I have shared your comments with the staff and we will use them to improve

2
Everyone

I ran into a delayed flight, and when I arrived I tried to call the properties direct number. No one picked up, in fact it just kept disconnecting. I finally looked up their 800 number and found a very helpful woman who was able to call the hotel and make sure someone was available to check me in at the late late hour I wound up arriving. The person on duty, Laurence, was very considerate when I arrived, and helpful. 5 stars to Laurence. 2 to 3 stars for the mattress in the room I stayed in. Lumpy and uncomfortable is all I can say about the bed. Terrible! Mattress needs to be replaced BADLY. If I wasn't so exhausted from the delays and time I got in, I probably would have asked for another room until I found a room with a good mattress and if not, I would have left this hotel.

By on May 8, 2022

Review comment responded on May 8, 2022

Thank you for your review. We will work with staff on fixing these issues.

5
Everyone

By on Mar 20, 2022

5
Friends

Customer service at check in was great.

By on Nov 4, 2021

Review comment responded on Nov 4, 2021

Thank you for the positive review.

5
Partner Couples

Nice people nice place

By on Oct 17, 2021

Review comment responded on Oct 18, 2021

Thank you for the positive review.

5
Everyone

Was very happy with the whole experience, nice location, quick check-in, clean room, grab and go breakfast.

By on Sep 25, 2021

Review comment responded on Sep 27, 2021

Thank you for the positive review.

1
Family

Nothing. My reservation was canceled without me knowing. I did not even stat here

By on Aug 16, 2021

Review comment responded on Aug 17, 2021

Thank you

5
Family

Lawrence embodies what the term "hospitality" means.

By on Jun 14, 2021

Review comment responded on Jun 14, 2021

Thank you fro the positive review

2
Family

My husband and I needed a decent hotel for us and our two doggos. Best westerns are mostly nice .. for people on a budget. Beds were comfortable. Staff were friendly. However if you sleep in past 8 am your room will not be cleaned. Roaches in the bathroom in the middle of the night.. not just one or two, talk about 6 having a party while you’re trying to use the bathroom. I understand the south has a problem with roaches but that’s just poor exterminating. The breakfast was very limiting. Hope you like a muffin and juice.. because that’s basically all they had. We will not be staying here again. We will be staying at a nicer hotel.

By on Apr 2, 2021

Review comment responded on Apr 3, 2021

Greetings, I have contacted our pest controll compand and informed them of your review so they can address any issues. I have also shared your comments with the staff and we will use them to improve.

Best Western Plus Wilmington/Wrightsville Beach

5345 Market St, Wilmington, NC 28405
url importing http://www.orbitz.com/Wilmington-Hotels-Best-Western-Plus-Wilmington/Wrightsville-Beach.h117096-p2.Hotel-Reviews
There was an error importing /Wilmington-Hotels-Best-Western-Plus-Wilmington/Wrightsville-Beach.h117096-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Wilmington-Hotels-Best-Western-Plus-Wilmington/Wrightsville-Beach.h117096-p2.Hotel-Reviews

Frequently asked questions