Everybody was very nice & helpful. The only problem we had was we asked for a room that had a walk in shower. They said we would but when we got to the room it wasn't. When we asked about it the guy said he thought it did. When he checked he said it didn't. He said they are remodeling & all the rooms on the first floor will have walk in showers. That didn't help me in my need of the shower.
The entire staff was over the top! We felt so welcomed and made to feel like we were home. Breakfast was deluxe! Rooms were clean. Beds were firm. We did have a small roach in the bathroom each morning but other than that it was perfect.
I was very pleased with the accommodations. It is obvious they really care about the guest experience. The staff is hard working and all seem to work very hard to make it a great choice for travelers.
There are roaches in our room! We found roaches in our bathroom on night of checkin and in the morning when we got up.
I liked everything and I have no complaint the service was excellent and the location of the room was adequate as well
It. Was clean looking outside and inside .staff was professional .
The only issue we had was the roach in the bathtub
The location is in the middle of everything and very close to the beach.
Room smelled musty/mildew bc it was leaking around A/C unit and carpet was soaked. No exhaust fan. Informed the front desk and they acted like they knew about it. Room was comparable to a motel 6. But i paid twice as much. Otherwise facility was clean.
centrally located to shopping and dinning.my objection was harder bed than I was use too.
Real nice why do I have to have 50 characters? Come on now
Location was good - only wish there was a pool. Bathtub/shy didn’t drain well but staff tried to fix it.
Noisy people in hallways and parking lot at 1 am was annoying. Wish they had recycling bins on site as well.
I booked this hotel for Memorial Weekend because it was surprisingly affordable for the holiday weekend and it's in a good location. About 10 mins from Wrightsville Beach and 10 mins from downtown. The room was clean. A few scuffs and dings on the furniture but not anything major. The bed was relatively comfortable and the staff was nice. The lobby area was clean and they had a feet washing area outside of the hotel to clean the sand off your feet if you've been to the beach which was nice. It's within walking distance to many restaurants and it is quiet. I'd recommend this hotel.
Stains on multiple areas of the rug. Booked a 2 bed room and was given a single bed.
Hotel was conveniently located to all locations for my weekend venue.
University of North Carolina at Wilmington is within 2 miles (3 km) of Best Western Plus Wilmington/Wrightsville Beach while other popular attractions such as Mayfaire Town Center are within 3 miles (5 km). This 92-room hotel has free in-room WiFi, free self parking, and a fitness center.
All 92 rooms feature microwaves, refrigerators, and coffee makers. 37-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free newspapers, phones, and ironing boards are also standard.
Guests of Best Western Plus Wilmington/Wrightsville Beach enjoy a fitness center, free WiFi in public areas, and a 24-hour business center. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and express check-in.
Everybody was very nice & helpful. The only problem we had was we asked for a room that had a walk in shower. They said we would but when we got to the room it wasn't. When we asked about it the guy said he thought it did. When he checked he said it didn't. He said they are remodeling & all the rooms on the first floor will have walk in showers. That didn't help me in my need of the shower.
The entire staff was over the top! We felt so welcomed and made to feel like we were home. Breakfast was deluxe! Rooms were clean. Beds were firm. We did have a small roach in the bathroom each morning but other than that it was perfect.
Thank you for your kind words
I was very pleased with the accommodations. It is obvious they really care about the guest experience. The staff is hard working and all seem to work very hard to make it a great choice for travelers.
Thank You
There are roaches in our room! We found roaches in our bathroom on night of checkin and in the morning when we got up.
Thank you we will use your comments to address the concerns
I liked everything and I have no complaint the service was excellent and the location of the room was adequate as well
Thank you! We hope that you choose to stay with us again soon!
It. Was clean looking outside and inside .staff was professional .
Thank you for your review! We are glad that you enjoyed our professional staff. We hope that you choose to stay with us again soon!
Thank you! We hope that you choose to stay with us again soon!
Thank you for your five-star review! We hope you choose to stay with us again soon!
The only issue we had was the roach in the bathtub
Thank you for your review! We are glad that you enjoyed your stay with us. We apologize for the housekeeping oversight during your stay. We hope that you choose to stay with us again soon!
The location is in the middle of everything and very close to the beach.
Thank you for you positive review.
Thank you for your recent stay and honest feedback. I am sorry for the miscommunication about the walk-in shower. I can assure you this is not a typical experience at our property. We appreciate your feedback and hope to have the opportunity to accommodate you again in the future.