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Sure Hotel by Best Western Wilhelmshaven City

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Photo gallery for Sure Hotel by Best Western Wilhelmshaven City

A dining area with a wooden table set for a meal, a black upholstered sofa, and a wall adorned with framed pictures.
A staircase with wooden steps and a handrail, leading to a room with a chandelier and a ship's wheel.
An outdoor cafe with wicker chairs and tables, a tree, and a building with a 'P' parking sign in the background.
A compact kitchenette with a built-in TV, a small fridge, and a wooden dining area.
A modern hotel room with a large bed, two bedside tables, and a headboard with vertical lines.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Parking available
  • Bar

Explore the area

View in a map
Valoisstraße 1, Wilhelmshaven, NI, 26382
  • Place, Friedrich-Wilhelm-Platz
    ‪2 min walk‬
  • Place, Navy Arsenal
    ‪7 min walk‬
  • Place, Kaiser Wilhelm Bridge
    ‪17 min walk‬

Room options

View all photos for Business Room, 2 Twin Beds (with Sofabed)

A hotel room with a bed, a sofa, a small table, a TV, and a window with curtains.

Business Room, 2 Twin Beds (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Business Room, 2 Twin Beds

A hotel room with a bed, a desk with a chair, a television, and a bathroom visible through an open door.

Business Room, 2 Twin Beds

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed

A neatly made bed with white linens, a wooden headboard, and a bedside table with a lamp.

Standard Room, 1 Twin Bed

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Business Room, 1 Twin Bed

A neatly made bed with white linens and pillows, a wooden headboard, a bedside table with a lamp, and a wooden nightstand.

Business Room, 1 Twin Bed

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

A modern hotel room with a large bed, two bedside tables, and a headboard with vertical lines.

Standard Room, 2 Twin Beds

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Apartment, 2 Bedrooms, Kitchen (Dining Table)

Standard Apartment, 2 Bedrooms, Kitchen (Dining Table) | Bathroom | Free toiletries, hair dryer, towels

Standard Apartment, 2 Bedrooms, Kitchen (Dining Table)

  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Family Room, 2 Bedrooms

A modern bathroom with a toilet, sink, mirror, and shower.

Family Room, 2 Bedrooms

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

2 Single Beds, Business Room, Flat Screen Television, Work Desk, Coffee Maker, Free W-Lan, Air-Conditioned

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

2 Single Beds, Business Plus Room, Sofabed, Flat Screen Television, Work Desk, Coffee Maker, Free W-Lan

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

1 Single Bed, Standard Room, Flat Screen Television, Work Desk, Coffee Maker, Free W-Lan

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Wilhelmshaven

Located within a 5-minute walk of Friedrich-Wilhelm-Platz, Sure Hotel by Best Western Wilhelmshaven City is within a 15-minute stroll of Großer Hafen. This 72-room, 3-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Friedrich-Wilhelm-Platz - 2 min walk - 0.1 miles
  • Navy Arsenal - 7 min walk - 0.4 miles
  • Lower Saxony Wadden Sea National Park - 16 min walk - 0.9 miles
  • Kaiser Wilhelm Bridge - 17 min walk - 1.0 mile
  • Südstrand Playground - 19 min walk - 1.0 mile

Getting around

  • Wilhelmshaven Station - 2 min walk
  • Bremen (BRE) - 63 min drive

Restaurants

  • ‪Fisch Kalter - ‬2 min walk
  • ‪Rice Bae - ‬6 min walk
  • ‪Kling Klang - ‬10 min walk
  • ‪Zur Kogge - ‬5 min walk
  • ‪Sterntaler Burger - ‬7 min walk

About this property

Sure Hotel by Best Western Wilhelmshaven City

Sure Hotel by Best Western Wilhelmshaven City features free WiFi in public areas, express check-out, and a terrace. Self parking is available for EUR 10 per day. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and luggage storage. This hotel also has laundry facilities.
35-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include espresso makers, safes, and phones. Housekeeping is available once per stay.
The recreational activities listed below are available either on site or nearby; fees may apply.

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The price is $83
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 10 per night)
  • Self parking on site (EUR 10 per day)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 13.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Zum Smutje

Things to do

  • Bicycle rentals

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • 6 steps to reach entrance
  • Elevator (30 inch wide door)

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 10 per pet, per night
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 35.0 per day
  • Cribs/infant beds are available for EUR 20.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 13.5 per person
  • Self parking fee: EUR 10 per day
  • Nearby parking fee: EUR 10 per night (164 ft away)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 35.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Property is also known as

City Hotel Valois
City Hotel Valois Wilhelmshaven
City Valois
City Valois Wilhelmshaven
City Hotel Valois Hotel
City Hotel Valois Wilhelmshaven
City Hotel Valois Hotel Wilhelmshaven

Frequently asked questions

What can I see close to Sure Hotel by Best Western Wilhelmshaven City?

This hotel in Wilhelmshaven is within a 10-minute walk of Jade Bay, Friedrich-Wilhelm-Platz, and Großer Hafen. You'll also find Lower Saxony Wadden Sea National Park and Wilhelmshaven City Hall less than a mile away.

How much does it cost to stay at Sure Hotel by Best Western Wilhelmshaven City?

As of Aug 19, 2026, prices found for a 1-night stay for 2 adults at Sure Hotel by Best Western Wilhelmshaven City on Sep 13, 2026 start from $112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Sure Hotel by Best Western Wilhelmshaven City?

Yes, parking is offered for EUR 10 per day.

Does Sure Hotel by Best Western Wilhelmshaven City have a casino on the premises?

No, Sure Hotel by Best Western Wilhelmshaven City doesn't have a casino.

Will I find an indoor pool at Sure Hotel by Best Western Wilhelmshaven City?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Sure Hotel by Best Western Wilhelmshaven City?

Couples staying at this hotel will appreciate amenities like an espresso maker as well as a restaurant and a bar/lounge.

Does Sure Hotel by Best Western Wilhelmshaven City have a hot tub?

No, there isn't a spa tub at this hotel.

Does Sure Hotel by Best Western Wilhelmshaven City have a restaurant with a breakfast menu?

Yes, Sure Hotel by Best Western Wilhelmshaven City serves buffet breakfast for a surcharge each morning at Zum Smutje.

Will Sure Hotel by Best Western Wilhelmshaven City allow pets to stay for free?

Although they can't stay for free, pets are welcome at Sure Hotel by Best Western Wilhelmshaven City for a fee of EUR 10 per pet, per night.

Does Sure Hotel by Best Western Wilhelmshaven City have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Sure Hotel by Best Western Wilhelmshaven City?

No, you won't find guestrooms with balconies at Sure Hotel by Best Western Wilhelmshaven City.

Sure Hotel by Best Western Wilhelmshaven City Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 70 out of 200 reviews
Rating 8 - Good. 92 out of 200 reviews
Rating 6 - Okay. 23 out of 200 reviews
Rating 4 - Poor. 12 out of 200 reviews
Rating 2 - Terrible. 3 out of 200 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities
Very functional and suitable for the price
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend!

Excellent experience! Staff spoke English very fluently and location was perfect. Clean and comfortable. Felt safe as a solo female traveler.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very small single bed. Only 1 small towel provided. Very convenient for the station and the shops
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Valeriy

Disliked: Amenities
Not a word in English in this hotel. Nobody cleans rooms
Stayed 2 nights in Sep 2025
Verified review

4/10 Poor

Mohammad

Disliked: Cleanliness, amenities, property conditions & facilities
The quality of the room was not good
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Tjeerd-Pieter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a pleasant stay at the City Valois Hotel in Wilhelmshaven. It was a pity that the window did not have a proper sun screen as the early morning sun was shining straight into it. Furhermore, the breakfast could do with some fresh fruit, now there only were some apples or maybe a kiwi, but nothing more. Consider some pears, bananas, or some freshly chopped fruit (mango, ananas, etc).
Stayed 3 nights in Apr 2025
Verified review

4/10 Poor

Laetitia

Disliked: Property conditions & facilities
Mauvais rapport qualité prix pour cet hôtel très moyen, plutôt déprimant, avec pourtant des chambres au tarif assez élevé.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Marc-Oliver

Disliked: Cleanliness, property conditions & facilities
Muffiges Zimmer, Renovierungsstau. Frühstück war gut und das Personal sehr freundlich.
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Jan

Liked: Cleanliness
Disliked: Staff & service
Nie wieder
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben 4 Tage dort verbracht um einfach mal raus zu kommen und etwas anderes zu sehen. Das Frühstücksbuffet war super, eine große Auswahl und für jeden etwas dabei. Außerdem ist es super das man sich rund um die Uhr kostenlos an der Kaffee/ Teebar bedienen kann. Wir haben ein Familienzimmer mit zwei Schlafräumen gehabt sodass die Kinder ihren eigenen Raum hatten. Vielleicht könnte man die Zimmer etwas heller gestalten ( sehr dunkles Holz ) Es gibt ein großes Angebot was man in der Umgebung unternehmen kann. Abends/ Nachts kann es mal etwas lauter sein, da sich das Hotel gegenüber vom Bahnhof befindet. Im großen und ganzen hat es uns gut gefallen
Kaffee/ Teebar
Rezptionsbereich
Frühstücksbuffet
Frühstücksbuffet
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Waltraud

Liked: Cleanliness, staff & service
Hotel kann ich nur weiterempfehlen
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Sommai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stort familjerum
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Jürgen

Liked: Cleanliness, staff & service, amenities
Entgegen einiger negativer Rezessionen, die ich nicht verstehe, war ich von dem Hotel voll begeistert. Ja, das Mobiliar ist etwas ins Alter gekommen, aber das wird durch alles andere in den Schatten gestellt. Lage: 1a, direkt an der EK-Passage, dahinter die EK-Meile. Die Jade mit Aquarium, Hafen, Deich, gut zu Fuss in 15 Minuten zu erreichen. Und wer ein Fahrrad dabei hat, was man übrigens für 10€ im Hotel auch mieten kann, hat viel zu sehn und kann viel erkundrn. Personal: super freundlich, hilfsbereit ohne weitere Worte und ohne Ausnahme Frühstück: da muss sich das Atlantis schon anstrengen um da mitzuhalten Dazu kommt das man ein Hauseigenes Restaurant hat mit Super leckeren Speisen Ach ja, und eine Kaffeemaschine, die alles zubereiten kann, steht Tag und Nacht zur freien Verfügung Parken: Hoteleigener PP, wo man mal nicht ausgenommen wird. 10€ pro Tag... danke. Sonst zahlt man 25€... Eigentlich ist alles gesagt. Ich werde in WHV kein anderes Hotel mehr benutzen Es waren 4 super Tage. ❤️ lichsten Dank noch mal für Eure Betreung und liebe Grüße aus Coesfeld im Münsterland
Stayed 4 nights in Jul 2025
Verified review

6/10 Okay

Annegret

Disliked: Amenities, property conditions & facilities
Ohne Frühstück buchen, denn man kann besser in der Stadt frühstücken, da das Frühstück im Hotel nicht empfehlenswert ist.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Cetin

Disliked: Staff & service
Habe gebucht beider Bezahlung sagte man mir das ich nur mit Karte bezahlen kann, habe Comfort gebucht und Standard Zimmer bekommen.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Hans Werner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Großes Zimmer, großes Bad, gutes Frühstück, freundliches Personal, alles okay
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Cetin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles war ok.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Cetin

Liked: Amenities, property conditions & facilities
Werde ohne zur überlegen wieder Buchen.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Cetin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War alles Super, direkt daneben Weihnachtsmarkt und die Nordsee Passage.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Reinald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leider hatte das Restaurant am Sonntag geschlossen. Sehr freundliches Personal.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alles bestens

Sehr guter Service, freundlich sauber, grosses Zimmer sehr gutes Frühstück
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Carsten

Liked: Cleanliness, staff & service
Frühstück und Personal ist gut
Stayed 4 nights in Sep 2024
Verified review

6/10 Okay

Thomas

Liked: Cleanliness, staff & service

Gut genug für eine Nacht

Das Hotel ist sehr zentral gelegen, Parkplatz nicht bewacht aber vorhanden, Klimaanlage war vorhanden aber nicht bedienbar (keine Fernbedienung vorhanden). Daher mit offenem Fenster schlafen und um 5 Uhr von den Möven geweckt worden. Das Personal war sehr freundlich und das Frühstück standard, aber gut.
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Henrik

Liked: Room comfort

Centralt hotell med bra läge.

Hotellet låg centralt, så det gick att promenera till restauranger och affärer. Bra sängar, men hotellet är lite slitet. Hotellets Parkeringen kändes lite obevakad.
Stayed 1 night in Jul 2024