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Sure Hotel by Best Western Wilhelmshaven City

Hotel in Wilhelmshaven with a restaurant and a bar

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Photo gallery for Sure Hotel by Best Western Wilhelmshaven City

Sundeck
German cuisine
Standard Room, 2 Twin Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Interior entrance
Triple Room | Living area | 35-inch flat-screen TV with cable channels

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Pet friendly
  • Laundry
  • Housekeeping

Explore the area

View in a map
Valoisstraße 1, Wilhelmshaven, NI, 26382
  • Place, Kaiser Wilhelm Bridge
    ‪17 min walk‬
  • Place, Südstrand Playground
    ‪3 min drive‬
  • Place, Strandbad Klein Wangerooge
    ‪4 min drive‬

Room options

View all photos for Business Room, 2 Twin Beds (with Sofabed)

Business Room, 2 Twin Beds (with Sofabed) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Business Room, 2 Twin Beds (with Sofabed)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Business Room, 2 Twin Beds

Business Room, 2 Twin Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Business Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Business Room, 1 Twin Bed

Business Room, 1 Twin Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Business Room, 1 Twin Bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Apartment, 2 Bedrooms, Kitchen (Dining Table)

Standard Apartment, 2 Bedrooms, Kitchen (Dining Table) | Bathroom | Free toiletries, hair dryer, towels

Standard Apartment, 2 Bedrooms, Kitchen (Dining Table)

  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Room, 2 Bedrooms

Free toiletries, hair dryer, towels

Family Room, 2 Bedrooms

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 4 Twin Beds

About the neighborhood

Wilhelmshaven

Located within a 5-minute walk of Friedrich-Wilhelm-Platz, Sure Hotel by Best Western Wilhelmshaven City is within a 15-minute stroll of Wilhelmshaven Coastal Museum. This 74-room hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Wilhelmshaven Art Gallery - 7 min walk - 0.4 miles
  • Wilhelmshaven City Hall - 15 min walk - 0.8 miles
  • Kaiser Wilhelm Bridge - 17 min walk - 1.0 mile
  • Südstrand Playground - 3 min drive - 1.3 miles
  • Strandbad Klein Wangerooge - 4 min drive - 1.7 miles

Getting around

  • Wilhelmshaven Station - 2 min walk
  • Bremen (BRE) - 63 min drive

Restaurants

  • ‪Cafe & Bar Celona - ‬3 min walk
  • ‪Monty's Deli Café - ‬9 min walk
  • ‪Bier Akademie - ‬5 min walk
  • ‪Bistro Spectakel - ‬3 min walk
  • ‪Fisch Kalter - ‬2 min walk

About this property

Sure Hotel by Best Western Wilhelmshaven City

Hotel in Wilhelmshaven with a restaurant and a bar
Sure Hotel by Best Western Wilhelmshaven City features free WiFi in public areas, express check-out, and a terrace. Self parking is available for EUR 10 per day. A multilingual staff is on hand to assist with securing valuables, tours or tickets, and luggage storage. This hotel also has laundry facilities.
35-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include espresso makers, safes, and phones.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 10 per night)
  • Self parking on site (EUR 10 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 13.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Zum Smutje

Things to do

  • Bicycle rentals

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • 6 steps to reach entrance
  • Elevator (30 inch wide door)

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Thursday (6:00 AM - 5:30 AM) and Friday - Sunday (7:00 AM - 9:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 10 per pet, per night
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 35.0 per day
  • Cribs/infant beds are available for EUR 20.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 13.5 per person
  • Self parking fee: EUR 10 per day
  • Nearby parking fee: EUR 10 per night (164 ft away)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 35.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 3:00 PM—-9:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Property is also known as

City Hotel Valois
City Hotel Valois Wilhelmshaven
City Valois
City Valois Wilhelmshaven
City Hotel Valois Hotel
City Hotel Valois Wilhelmshaven
City Hotel Valois Hotel Wilhelmshaven

Frequently asked questions

What can I see close to Sure Hotel by Best Western Wilhelmshaven City?

This hotel in Wilhelmshaven is within a 10-minute walk of Jade Bay, Friedrich-Wilhelm-Platz, and Wilhelmshaven Coastal Museum. You'll also find Lower Saxony Wadden Sea National Park and Kaiser Wilhelm Bridge less than a mile away.

Will I be able to park at Sure Hotel by Best Western Wilhelmshaven City?

Yes, parking is offered for EUR 10 per day.

Does Sure Hotel by Best Western Wilhelmshaven City have a casino on the premises?

No, Sure Hotel by Best Western Wilhelmshaven City doesn't have a casino.

Will I find an indoor pool at Sure Hotel by Best Western Wilhelmshaven City?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Sure Hotel by Best Western Wilhelmshaven City?

Couples staying at this hotel will appreciate amenities like an espresso maker as well as a bar and a restaurant.

Does Sure Hotel by Best Western Wilhelmshaven City have a hot tub?

No, there isn't a spa tub at this hotel.

Does Sure Hotel by Best Western Wilhelmshaven City have a restaurant with a breakfast menu?

Yes, Sure Hotel by Best Western Wilhelmshaven City serves buffet breakfast for a surcharge each morning at Zum Smutje.

Will Sure Hotel by Best Western Wilhelmshaven City allow pets to stay for free?

Although they can't stay for free, pets are welcome at Sure Hotel by Best Western Wilhelmshaven City for a fee of EUR 10 per pet, per night.

Are there connecting rooms at Sure Hotel by Best Western Wilhelmshaven City?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Sure Hotel by Best Western Wilhelmshaven City?

No, there aren't any guestrooms with balconies at Sure Hotel by Best Western Wilhelmshaven City.

Reviews

Sure Hotel by Best Western Wilhelmshaven City Reviews

8.2

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 66 out of 190 reviews
Rating 8 - Good. 89 out of 190 reviews
Rating 6 - Okay. 23 out of 190 reviews
Rating 4 - Poor. 10 out of 190 reviews
Rating 2 - Terrible. 2 out of 190 reviews

Reviews

2/10 Terrible

Diane

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

A.A.

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel ligt in het centrum met restaurants dichtbij. Ontbijt is uitgebreid. Onbetaald parkeren is mogelijk tussen 15 en 9 uur, overdag tegen betaling. Kamers zijn netjes, maar wel wat gedateerd.
Stayed 1 night in Sep 2020

8/10 Good

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad at all

Large spacious room bed wasn’t the most comfortable but was acceptable.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect base for visitibg family, lots to do within walking distance
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Liked: Room comfort
Stayed 4 nights in Aug 2018

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and friendly staff.

Stayed here about 20 nights in total now. Excellent location, although the rooms are a tad dated now.
Stayed 1 night in Jul 2018

8/10 Good

Philip

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2017

8/10 Good

Marco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Pascal

Stayed 1 night in Jul 2025

6/10 Okay

Annegret

Traveled with partner
Disliked: Amenities, property conditions & facilities
Ohne Frühstück buchen, denn man kann besser in der Stadt frühstücken, da das Frühstück im Hotel nicht empfehlenswert ist.
Stayed 1 night in Jul 2025

4/10 Poor

Björn

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Søren

Traveled with group
Liked: Staff & service
Disliked: Room comfort
Stayed 3 nights in May 2025

8/10 Good

Tjeerd-Pieter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a pleasant stay at the City Valois Hotel in Wilhelmshaven. It was a pity that the window did not have a proper sun screen as the early morning sun was shining straight into it. Furhermore, the breakfast could do with some fresh fruit, now there only were some apples or maybe a kiwi, but nothing more. Consider some pears, bananas, or some freshly chopped fruit (mango, ananas, etc).
Stayed 3 nights in Apr 2025

6/10 Okay

Cetin

Traveled with group, Business traveler
Disliked: Staff & service
Habe gebucht beider Bezahlung sagte man mir das ich nur mit Karte bezahlen kann, habe Comfort gebucht und Standard Zimmer bekommen.
Stayed 1 night in Apr 2025

10/10 Excellent

Marco

Stayed 1 night in Apr 2025

10/10 Excellent

Hans Werner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Großes Zimmer, großes Bad, gutes Frühstück, freundliches Personal, alles okay
Stayed 1 night in Mar 2025

10/10 Excellent

Antje

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Cetin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles war ok.
Stayed 1 night in Mar 2025

10/10 Excellent

Marco

Stayed 1 night in Feb 2025

10/10 Excellent

Cetin

Business traveler
Liked: Amenities, property conditions & facilities
Werde ohne zur überlegen wieder Buchen.
Stayed 1 night in Jan 2025

10/10 Excellent

Cetin

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War alles Super, direkt daneben Weihnachtsmarkt und die Nordsee Passage.
Stayed 1 night in Dec 2024

8/10 Good

Reinald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leider hatte das Restaurant am Sonntag geschlossen. Sehr freundliches Personal.
Stayed 2 nights in Dec 2024

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alles bestens

Sehr guter Service, freundlich sauber, grosses Zimmer sehr gutes Frühstück
Stayed 1 night in Oct 2024

8/10 Good

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Mascha

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024