Liked the Quietness at night...the friendly staff....cleanliness.
Location to our venue and the availability of rooms for family and friends.
Hotel was nice. No issues with parking. The complimentary breakfast was great. Only gripe was no actual smoking areas on the premises.
The room at this property is very undersized, almost clausrophobic. I would estimate it is about 70% the size of a standard room. The desk clerk has no authority to make decisions although he was knowledgeable and courteous.
Great customer service - originally scheduled for one night but able to switch to two nights easily - good breakfast.
This was such a cute property and town that I wish we had had more time to enjoy and explore.
Easy walk around town and to overpass. Hotel is older but rooms are clean and comfortable.
Located within a 5-minute walk of Desert Caballeros Western Museum, Best Western Rancho Grande is within a 15-minute stroll of Coffinger Park. This 77-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.
Free buffet breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:00 AM.
All 77 recently renovated rooms feature refrigerators, coffee makers, and free local calls. TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include safes and ironing boards.
Renovated in 2019, Best Western Rancho Grande offers an outdoor pool, free WiFi in public areas, and a business center. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include a computer station, express check-out, and laundry facilities.
Liked the Quietness at night...the friendly staff....cleanliness.
Location to our venue and the availability of rooms for family and friends.
Thanks, Anonymous, for taking the time to post. Your comments are greatly appreciated. Have a wonderful day and happy holiday.
Hotel was nice. No issues with parking. The complimentary breakfast was great. Only gripe was no actual smoking areas on the premises.
We do have smoking areas. Next time you are here we will point them out to you. Thanks so much, ken, for taking the time to post. It really is appreciated by all of us. I will pass you compliment regarding breakfast on to the breakfast ladies who prepare for our guests each morning. They will be pleased. Have a great day and hope to see you again soon.
The room at this property is very undersized, almost clausrophobic. I would estimate it is about 70% the size of a standard room. The desk clerk has no authority to make decisions although he was knowledgeable and courteous.
Dear Anonymous, I wish I had more details regarding your stay. We have many different size rooms so I don't know if there was a problem changing you to another room. Without this information, I really can't tell what the issue was besides a small room. I thank you for taking the time to post, as it is appreciated. When we have more facts, it can make us aware of where and if we need improvement. I hope in the future to see you so that we may make your stay more pleasant and to see what the original problem was.
Great customer service - originally scheduled for one night but able to switch to two nights easily - good breakfast.
Thank you so much for the nice score. It really is appreciated when our guests let us know how their stay was. I will share this with our staff. They will be pleased. Thanks again.
This was such a cute property and town that I wish we had had more time to enjoy and explore.
We at the hotel thank you for your post. It helps us to see if and where we may need improvement. We hope to see you in the future so that we can up that score to five. Thank you again for taking the time.
Easy walk around town and to overpass. Hotel is older but rooms are clean and comfortable.
Thank you for taking the time to comment, as it helps us to see where we may need improvement. Thanks again, we do appreciate it.
Thank you for taking the time to respond. We do appreciate any feedback that we get. It does help to determine where and if we need improvements, thanks again
It is so nice to see a positive response to your stay at our property. All of the staff work very hard to make our guest's stay as pleasant as possible. Thanks again for taking the time. We really do appreciate it.
Thanks, so much, Anonymous, for the nice comment. I will pass this on to the rest of the staff. Have a wonderful day and hope to see you again soon.