The Com Plex Motel

3.0 star property
Motel in Whakatane with free parking

Choose dates to view prices

Photo gallery for The Com Plex Motel

Front of property - evening/night
Exterior
Restaurant
Staircase
Family Studio Suite, Accessible | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
39 The Strand, Whakatane, Bay of Plenty, 3120
  • Mataatua: The House That Came Home
    ‪3 min walk‬
  • Te Manuka Tutahi Marae
    ‪3 min walk‬
  • Whakatane Hospital
    ‪4 min drive‬
  • Whakatane (WHK)
    ‪19 min drive‬

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Room options

Heritage Twin Suite- McAlister (Top Floor)

  • Sleeps 4
  • 2 Queen Beds

Accessible Studio Suite

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Ground Floor Studio Suite

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Family Studio Suite, Accessible

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Heritage Suite - Merritt (Top Floor, Heritage Building)

  • Sleeps 2
  • 1 Queen Bed

Top Floor Studio Suite

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Heritage Suite- Simpkins (Top Floor, Heritage Building)

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Whakatane

The Com Plex Motel places you next to Whakatane River Walk and Wairere Falls. This 28-room, 3-star motel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Mataatua: The House That Came Home - 3 min walk - 0.2 miles
  • Te Manuka Tutahi Marae - 3 min walk - 0.2 miles
  • Whakatane War Memorial Hall - 19 min walk - 1.1 miles
  • Whakatane Hospital - 4 min drive - 1.8 miles
  • Ohope Beach - 6 min drive - 3.4 miles

Getting around

  • Whakatane (WHK) - 15 min drive

Restaurants

  • ‪Turkish Kebab House - ‬6 min walk
  • ‪Robert Harris Cafe Whakatane - ‬10 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪The Quay Cafe/Licensed Restaurant - ‬5 min drive
  • ‪Quart House Bar - ‬4 min walk

About this property

The Com Plex Motel

Motel in Whakatane with free parking
Guests of The Com Plex Motel enjoy features like free WiFi in public areas. Free parking is available if you drive.
Guests can expect free WiFi and 40-inch flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Ironing boards and wardrobes or closets are also standard.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • The Comm Restaurant & Bar

Family friendly

  • Mini-fridge

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (7:00 AM - 7:00 PM) and Sunday - Sunday (8:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a first aid kit
  • Check-in: 2:00 PM—-7:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

The Com Plex Motel Motel
The Com Plex Motel Whakatane
The Com Plex Motel Motel Whakatane

Frequently asked questions

Is a free cancellation option available at The Com Plex Motel?

The Com Plex Motel offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at The Com Plex Motel?

As of Jun 18, 2025, prices found for a 1-night stay for 2 adults at The Com Plex Motel on Jun 28, 2025 start from $89.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near The Com Plex Motel?

This motel is located in Whakatane, just steps from Whakatane River Walk and Wairere Falls, and within a short walk of Mataatua: The House That Came Home. You'll also find Te Manuka Tutahi Marae and Whakatane District Museum and Gallery less than a mile away.

Will I be able to park at The Com Plex Motel?

Yes, uncovered self parking is offered for free at the motel. Accessible parking is also available for guests.

Does The Com Plex Motel include a casino on the premises?

No, The Com Plex Motel doesn't have a casino.

Is there an indoor pool at The Com Plex Motel?

No, there is no indoor pool at this motel.

What do couples enjoy most about The Com Plex Motel?

Amenities that appeal to couples at this motel include a restaurant and a restaurant bar.

Does The Com Plex Motel have a hot tub?

No, there isn't a spa tub at this motel.

Does The Com Plex Motel feature a restaurant that includes a breakfast menu?

No, The Com Plex Motel doesn't have a restaurant that serves breakfast.

Does The Com Plex Motel allow pets to stay for free?

No, pets aren't allowed at The Com Plex Motel though service animals are welcome.

Are there connecting rooms at The Com Plex Motel?

No, there aren't connecting guestrooms at this motel.

How far is the airport from The Com Plex Motel?

The closest major airport to The Com Plex Motel is Whakatane (WHK), which is 6.8 mi away (15 minutes by car).

Are there rooms with balconies that I can book at The Com Plex Motel?

No, at The Com Plex Motel, there aren't any guestrooms that list a balcony.

The Com Plex Motel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 267 out of 333 reviews
Rating 8 - Good. 59 out of 333 reviews
Rating 6 - Okay. 5 out of 333 reviews
Rating 4 - Poor. 2 out of 333 reviews
Rating 2 - Terrible. 0 out of 333 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joelene M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always love staying at the Com! Friendly hosts, clean rooms and close to eateries etc
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New units, clean and comfortable but no sink to do dishes. The fridge was tiny and the bathroom door kept closing and was quite difficult to open.
Stayed 1 night in Mar 2025

10/10 Excellent

SHANE A ROBERTS SUPERIOR

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely restored heritage property
Stayed 1 night in Mar 2025

10/10 Excellent

ron

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 2 nights in Mar 2025

10/10 Excellent

Allan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in one of the unusual/unique container style rooms with an allocated parking space. Ours was upstairs. The room was new, spacious and well equiped. It is a very short walk to the shops, restaurants and waterfront of Whakatane. Friendly helpful person on reception. Definitely recommend staying here.

8/10 Good

Tururai

Stayed 2 nights in Feb 2025

10/10 Excellent

graeme

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in heritage building. Great wee room.Short walk to town, Good George Bar is next door for good meals and drinks.
Stayed 1 night in Feb 2025

8/10 Good

tania

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Feb 2025

10/10 Excellent

Jasmine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay for a one night stopover. Our room was very clean, spacious and was all we needed. It is a great location within walking distance of the shops and cafe.
Stayed 1 night in Feb 2025

10/10 Excellent

Brett

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always my first pick if I’m there for work, great service, clean
Stayed 1 night in Feb 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Clean tidy and modern and very convenient
Stayed 4 nights in Feb 2025

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and convenient.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable clean room. Great shower. Cooling on heat pump was very efficient. Front desk dealt professionally with a small mishap that I had.
Stayed 1 night in Feb 2025

10/10 Excellent

Peter, Seaford Rise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean very well serviced all the ammenities that we require for a comfortable stay. Would highly recommend Close to city eatery and shopping strip.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A real surprise of a Motel.

This Motel incorporates the Old with the New. We stayed in the fully refurbished Old part of the Hotel, It was really great with plenty of room, great bathroom, and great house guests. Good parking, and location has you are right in town..
Stayed 2 nights in Feb 2025

8/10 Good

Neil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

sheree

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good nights sleep...

We had a two night stay, it was really great, we stayed in the old part of the Hotel which has been fully refurbished. There was plenty of room, great Air Conditioning, bathroom was a little small but otherwise ok. Staff were really great, helpful and friendly, café / restaurant located down stairs, so overhaul a great stay, and hopefully will stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So pleasant. Room was clean, spacious, had everything we needed. And it was quiet at night. Excellent!!
Stayed 1 night in Feb 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, good value
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay, beautiful accomodation and lovely staff. Excellent cafes and walking spots.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Stayed 1 night in Feb 2025

10/10 Excellent

warren

Stayed 1 night in Jan 2025

8/10 Good

Shane, Hamilton

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this same day as we were arriving and we got a call to confirm plus discuss options around others from our group staying there. Check in was simple and they we very accommodating. Will stay there again next time.
Stayed 4 nights in Jan 2025

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay, close to places to walk and eat, thanks very much
Stayed 1 night in Jan 2025