The Com Plex Motel

Property class: 3

Choose dates to view prices

Photo gallery for The Com Plex Motel

A hotel with a classic facade, palm trees, and outdoor seating.
A modern building with a parking lot and several parked cars.
A hotel room with two beds, a TV, a desk, and a view through a glass door.
Outdoor seating with umbrellas, palm trees, and a street view with cars and buildings.
A modern room with a large flat-screen TV mounted on the wall, a white console table below, and a built-in wardrobe with a sliding door.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Housekeeping

Explore the area

View in a map
39 The Strand, Whakatane, Bay of Plenty, 3120
  • Place, Wairere Falls
    ‪2 min walk‬
  • Place, Te Manuka Tutahi Marae
    ‪3 min walk‬
  • Place, Mataatua: The House That Came Home
    ‪3 min walk‬
  • Airport, Whakatane (WHK)
    ‪19 min drive‬

Room options

Top Floor Studio Suite

9.8 out of 10
Exceptional
(59 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Ground Floor Studio Suite

9.6 out of 10
Exceptional
(28 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Accessible Studio Suite

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Heritage Suite - Merritt (Top Floor, Heritage Building)

9.8 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Heritage Twin Suite- McAlister (Top Floor)

8.6 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Heritage Suite- Simpkins (Top Floor, Heritage Building)

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Family Studio Suite, Accessible

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

About the neighborhood

Whakatane

Located in Whakatāne Town, The Com Plex Motel is next to Whakatane River Walk and Wairere Falls. This 28-room, 3-star motel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Wairere Falls - 2 min walk - 0.1 miles
  • Te Manuka Tutahi Marae - 3 min walk - 0.2 miles
  • Mataatua: The House That Came Home - 3 min walk - 0.2 miles
  • Whakatane River Walk - 5 min walk - 0.3 miles
  • Whakatane District Museum and Gallery - 8 min walk - 0.5 miles

Getting around

  • Whakatane (WHK) - 15 min drive

Restaurants

  • ‪Moxi Cafe - ‬6 min drive
  • ‪Gibbo's Fresh Fish - ‬3 min drive
  • ‪Kfc - ‬2 min drive
  • ‪McDonald's - ‬18 min walk
  • ‪Ohiwa Oyster Farm - ‬11 min drive

About this property

The Com Plex Motel

Guests of The Com Plex Motel enjoy features like free WiFi in public areas. Free parking is available if you drive.
Guests can expect free WiFi and 40-inch flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Ironing boards and wardrobes or closets are also standard.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • The Comm Restaurant & Bar

Family friendly

  • Mini-fridge

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite premium channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (7:00 AM - 7:00 PM) and Sunday - Sunday (8:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a first aid kit
  • Check-in: 2:00 PM—-7:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

The Com Plex Motel Motel
The Com Plex Motel Whakatane
The Com Plex Motel Motel Whakatane

Frequently asked questions

Is a free cancellation option available at The Com Plex Motel?

The Com Plex Motel offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at The Com Plex Motel?

As of Sep 25, 2026, prices found for a 1-night stay for 2 adults at The Com Plex Motel on Sep 27, 2026 start from $91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near The Com Plex Motel?

This motel is situated in Whakatāne Town, just steps from Te Manuka Tutahi Marae and Whakatane River Walk, and within a short walk of Wairere Falls. You'll also find Mataatua: The House That Came Home and Pohaturoa less than a mile away.

Does The Com Plex Motel include a casino on the premises?

No, The Com Plex Motel doesn't have a casino.

Is there an indoor pool at The Com Plex Motel?

No, there is no indoor pool at this motel.

Does The Com Plex Motel feature a restaurant that includes a breakfast menu?

No, The Com Plex Motel doesn't have a restaurant that serves breakfast.

Does The Com Plex Motel allow pets to stay for free?

No, pets aren't allowed at The Com Plex Motel though service animals are welcome.

How far is the airport from The Com Plex Motel?

The closest major airport to The Com Plex Motel is Whakatane (WHK), which is 6.8 mi away (15 minutes by car).

The Com Plex Motel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 380 out of 476 reviews
Rating 8 - Good. 82 out of 476 reviews
Rating 6 - Okay. 11 out of 476 reviews
Rating 4 - Poor. 3 out of 476 reviews
Rating 2 - Terrible. 0 out of 476 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and easy check in/out process. Highly recommended!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and accomodating ✨😌
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
very clean and quiet rooms, a great place to stay
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot recommend enough, amazing staff, the room was spotless and the parking easy
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Nice units close to an excellent pub, had a very enjoyable stay.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, Friendly staff, perfect for our stay
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean & well maintained. Beds amazing to sleep in. Property so central to town. Love staying here
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to the pub, great location, surprisingly large unit, very good price.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, near and tidy. Walking distance to the bars and restaurants and a stones throw away from the waterfront.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was secure and very close proximity. Staff were very friendly and helpful. We enjoyed our stay. It would be our preferred accommodation if we visit Whakatane again.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Lovely rooms, easy walk into town to cafes and shops, plus they had a garage lock up for our e-bikes. Would definitely stay again
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Spotless room, comfortable bed, welcoming staff and close to town.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So convenient to town and its amenities. Lovely clean spacious rooms. Will definitely stay again
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Beautiful new motel and super friendly staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Easy check in , very clean room , comfortable and quiet.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with nearby restaurants and shops
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Awesome location Lovely comfortable beds which is really important for me and friendly welcoming staff will dif come back
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very clean, spacious room and new hotel. The restaurant next was good and the hotel is within a short walking distance to the town centre.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room. Highly recommended if you're in town.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Beautiful spacious, clean room. Friendly staff and great price
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great about the room and staff. Location was excellent.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and tidy, everything well presented and thought out. Totally recommend to all.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room fantastic
Stayed 1 night in Apr 2026