Showed up at 4pm. Check in started at 3pm. The numerous emails I received from the property stated that if we showed up past 6pm, they wouldn’t guarantee our room. We were checked in, office smelled odd. Gave our room cards. Went to our room, housekeeping was still cleaning, making a bed while eating a piece of pizza. Went back to front office, and she wasn’t surprised in the slightest. Told us they just needed to vacuum and make the beds. Very odd. Black mold on the ceiling in the bathroom. I was eaten alive by something. Couldn’t find anything, but every morning found more bites I didn’t even bother to say anything to the front desk, seeing how flippant she was with check in. So incredibly over priced for what it was.
Rooms were clean but no room cleaning until after we left. Probably due to Covid-19 policy. Pot smoking was taking place on the second floor. Need to enforce the no smoking rules on ALL smoking.
Comfortable room, close to wells beach. Has old washer and dryer. Needs to update carpet and bed sheets.
Very clean. No pool but close enough to the beach and walking distance to several restaurants. Will definitely go back.
The motel is in an excellent location. It has easy access to Rte. 1 because of the traffic light that makes it easy to turn left during busy days. It is close to great restaurants and the ocean. There are walking trails (Eastern Trail) just minutes away. It is located between Ogunquit and Kennebunkport. The Inn is very basic but clean and comfortable. Shopping for Maine products is overwhelmingly easy to find.
We enjoy staying at this hotel. The staff is wonderful, and the location of the hotel makes it perfect to get to a wide variety of restaurants, activities and shopping. Also, the beach is within walking distance.
USA Inn places you within a 10-minute drive of popular sights such as Ogunquit Beach and Marginal Way. Each of the 50 rooms at this motel includes a balcony, a refrigerator, and a microwave.
The 50 rooms are individually furnished and have an array of amenities, including balconies, microwaves, and refrigerators. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include coffee makers, free long-distance calls, and free local calls.
At USA Inn, guests have access to free WiFi in public areas, express check-out, and a terrace. There's free parking and a beach shuttle. Front-desk staff can help with dry cleaning or laundry, and provide local restaurant recommendations. Additional amenities include laundry facilities, a vending machine, and a garden.
Showed up at 4pm. Check in started at 3pm. The numerous emails I received from the property stated that if we showed up past 6pm, they wouldn’t guarantee our room. We were checked in, office smelled odd. Gave our room cards. Went to our room, housekeeping was still cleaning, making a bed while eating a piece of pizza. Went back to front office, and she wasn’t surprised in the slightest. Told us they just needed to vacuum and make the beds. Very odd. Black mold on the ceiling in the bathroom. I was eaten alive by something. Couldn’t find anything, but every morning found more bites I didn’t even bother to say anything to the front desk, seeing how flippant she was with check in. So incredibly over priced for what it was.
From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!
Rooms were clean but no room cleaning until after we left. Probably due to Covid-19 policy. Pot smoking was taking place on the second floor. Need to enforce the no smoking rules on ALL smoking.
Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.
Comfortable room, close to wells beach. Has old washer and dryer. Needs to update carpet and bed sheets.
We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our bed and room. We hope you'll return to see how we continue to improve our service and hospitality.
Very clean. No pool but close enough to the beach and walking distance to several restaurants. Will definitely go back.
Thank you for your kind comments and 5 star rating of USA Inn Hotel ! It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful. We enjoy sharing these reviews with our staff and we all look forward to seeing you again.
The motel is in an excellent location. It has easy access to Rte. 1 because of the traffic light that makes it easy to turn left during busy days. It is close to great restaurants and the ocean. There are walking trails (Eastern Trail) just minutes away. It is located between Ogunquit and Kennebunkport. The Inn is very basic but clean and comfortable. Shopping for Maine products is overwhelmingly easy to find.
Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our location and access. Through guest feedback like yours we are better able to enhance guest experience; so thank you.
We enjoy staying at this hotel. The staff is wonderful, and the location of the hotel makes it perfect to get to a wide variety of restaurants, activities and shopping. Also, the beach is within walking distance.
Thank you for the nice comments. We always buy firm Serta Perfect Sleeper mattresses. Most people prefer firm.
I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. It is our ultimate aim to impress each guest and your comments and review are very important to us in relation to this goal. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.