All the front desk staff and the staff at the restaurant were amazing! They go above and beyond to make their customers very satisfied!
Location is everything for this property. The room was nice size with comfortable bed and a gas fireplace.
Beautiful Right downtown Nice jetted tub I love Waterton
Would stay there again Loved the pool and steam room
Nice location but room very hot at night with only one little window to open. Crowded room and kind of worn out facility.
When I arrived I first noticed general disrepair with peeling paint on all the buildings. I common entrace for my building had a bag of dirty laundry sitting there, dirty and unvaccumed floor. Although the bathroom appeared to have been cleaned, the bathroom floor was not, and the carpet not vacuumed. Furnishings old, lampshades broken. The room had old fashioned key. Felt unsafe.
good location, terribly run down, outside building needs work, landscaping is terrible, needs new carpet, interior needs work.
The desk clerk was not very accommodating when I explained my 93 year-old mother was with us. We needed a first floor room. She just insisted it was impossible and seemed unconcerned. We managed, but it was difficult for my mother to climb the stairs and there was no elevator.
Hotel is centrally located and within walking distance of lake and villages shops and restaurants.
This was a great hotel. It was super clean. The only reason why I deducted a star was because other guests doors kept slamming in the middle of the night and woke us up. I would come back again
Vimy's restaurant had excellent food! Convenient location and the ground floor suite was accessible
Second floor room was very warm with pilot light of the fireplace. Air Conditioning required to counter heat generated by pilot light - which seemed a waste of energy. Front desk staff were very helpful with hike suggestions and bear spray.
second time there. good check in service, very easy to book through RBC rewards, first-rate location near downtown and trails, wonderful view from our balcony. The first time, they had trouble keeping the carpet clean of lint going upstairs; this second time, much improved. nice bathroom amenities. quiet. very enjoyable, easy stay. would definitely stay again.
Waterton Lakes Lodge Resort places you next to Waterton Glacier International Peace Park and within a 10-minute walk of Waterton Marina. This 3-star hotel has 80 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.
This hotel is home to a restaurant and a bar/lounge. Start each morning with cooked-to-order breakfast, available for a fee from 7:00 AM to 11:00 AM.
Guests can enjoy free WiFi and flat-screen TVs. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Guests of Waterton Lakes Lodge Resort enjoy free WiFi in public areas, conference space, and a terrace. If you plan to drive, free parking is available. Staff members can help with accommodation requests, and provide front-desk service during limited hours. Additional amenities include a picnic area, wedding services, and a fireplace in the lobby.
All the front desk staff and the staff at the restaurant were amazing! They go above and beyond to make their customers very satisfied!
Location is everything for this property. The room was nice size with comfortable bed and a gas fireplace.
We appreciate your feedback and are glad to hear you enjoyed your visit. Thanks for staying with us!
Beautiful Right downtown Nice jetted tub I love Waterton
Thank you for your review. We are glad to hear you enjoyed your stay and we hope to see you again soon.
Thank you for your feedback!
Would stay there again Loved the pool and steam room
Thank you for staying with us! We appreciate your feedback and are glad to hear you were able to take advantage of our pool and steam room. We hope to have you stay with us again!
Nice location but room very hot at night with only one little window to open. Crowded room and kind of worn out facility.
We appreciate the feedback!
Thank you for your feedback! We are glad you enjoyed your stay
When I arrived I first noticed general disrepair with peeling paint on all the buildings. I common entrace for my building had a bag of dirty laundry sitting there, dirty and unvaccumed floor. Although the bathroom appeared to have been cleaned, the bathroom floor was not, and the carpet not vacuumed. Furnishings old, lampshades broken. The room had old fashioned key. Felt unsafe.
Thank you for your feedback. We will look into this directly.
good location, terribly run down, outside building needs work, landscaping is terrible, needs new carpet, interior needs work.
Hello, Thank you for your review we appreciate the feedback so we know what areas we need to improve. I will be sure to forward your comments to the appropriate team so we can work towards improving our property Thanks again!
The desk clerk was not very accommodating when I explained my 93 year-old mother was with us. We needed a first floor room. She just insisted it was impossible and seemed unconcerned. We managed, but it was difficult for my mother to climb the stairs and there was no elevator.
Dear Linda, Thank you for taking time to write us a review. I understand how difficult it must have been for your mother to go up the stairs and I'm very sorry about this, but we can never guarantee availability on first or second floors rooms if they were not requested upon reservation. So please, next time, add a little comment in your reservation so that we know that you need a first floor room. If we would not have been fully booked, there would have been no problem in switching rooms. Thank you for your understanding, Regards,
Thanks so much for your kind words, we hope to see you again soon.