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Best Western Hotel Portos

3.0 out of 5.0

Recent guest reviews

I stayed in this hotel for one night. The entrance to the hotel was not facing the main road for moment it was strange. The interior of the hotel is very good and room was also good. The staff was welcoming and friendly. The restaurant was well organized, I had to wait for dinner since a big group of travelers were keeping the tables and the staff busy. Overall it was a good experience.

I had a brilliant stay at the Best Western Hotel Portos! The staff were really friendly and welcoming, and spoke excellent English. The building itself looks a little imposing from the outside, but the interior and room were lovely, and very nicely furnished. The room included tea and coffee making facilities, and even some welcoming toffees (which were very greatly appreciated). Both the room and bathroom were spotless. Towels were provided, and the bed was very comfortable. The hotel has free but slightly unreliable wifi. It is located about 20 minutes from the city centre by bus, but the nearest bus stop (Mangalia) is just 2 minutes' walk away, and provides really easy access to the city centre, the Old Town and the airport. I was travelling alone as a young woman and felt very safe here. I would highly recommend this hotel.

Checked in, quick efficient with good English spoken. Took myself to the room, bed not made, dirty cups, rubbish in the bin, shower used. Returned to reception room quickly exchanged. While I can not fault a quick and efficient change of room this is not expected from a branded chain.

We have been here for 3 nights. Very clean hotel. Very nice staff. Very !!!! Good!!!! Beds. It is 20 minutes out of the centre but bus only costs 50 cent To go To the centre. They even have night buses. So we really enjoyed our stay and we would return To this hotel on our next visite To Warsaw

The hotel is located about 5 km from the city center, so it is not the best place if you want to see the city. There is not much to do in the area of the hotel (there is a shopping mall and the airport is a quarter of an hour away by car). Rooms are simple and clean (no AC) with good Wi-Fi, and the staff is but dont knoe much about the area. for 1 day it is good hotel, for more then that i will choose something in the center.

My first review was a business visit, this time it's for pleasure. This is still one year after my first review a good value hotel. Our single bed bedroom was nice and clean and had all the things you need except from a minibar and in room safe. One clear improvement is ventilation in rooms. Today you have windows to open but our stay in Warsaw was so hot this time. Temperature outside was about 30 degrees. Housekeeping is friendly, silent and performs to expectaions. Breakfast was quite nice, costing us 35 zl per person. I will write seperate review.

Pretty nice hotel for three stars. Facilities OK, service very nice. The restaurant prices are on an average level. Breakfast excellent! Good access to the center of Warsaw by a bus near to the hotel. Peaceful surroundings.

I stayed 6 nights in the hotel and it was not a nice experience, because: - The rooms don't have ventilation, only in the bathroom. It was like sleeping in a hermetic box. So we have to open the windows and outside it is very noise because the are highways in both sides of the hotel, so I finally have to use earplugs. - Not clarity with the facilities of the hotel. The hotel must be more careful to answer the request of the guest before the arrival. I booked a room for 2 adults and one girl of 4 years old. In the reservation I asked an extra-bed for my daughter. I did not have any answer via email before my arrival. When I arrived they gave me a cradle for baby and they told me that the hotel don't have any extra beds. - No Internal communication. I have to asked 3 days to different receptionist for an extra blanket. - unfriendly Internet service. They have an high screen without chair. I have to worked on the computer for 30 minutes standing. Besides all this points the people was friendly and the hotel very clean. The restaurant has a very nice service and menu. Unfortunately I have 6 nights of very bad sleep because of the no-ventilation, the noise of the highways and because we were 3 in a double bed.

Noisy, smelly and just too far from the city centre. The room was OK and every 10 minutes there goes a bus to the centre, but it's not the kind of hotel you want when you stay in a city like Warsaw. Staff didn't speak English very well.

I stayed at the Aramis next door to the Best Western. I had a wonderful dinner of macaroni, and my friend had a decent Spaghetti carbonara. I would rate that meal a four. The service was exceptional, and the waitress spoke very good English and took lots of good care. The next morning I tried to order a breakfast and was happy to pay. The woman who seemed to be in charge could not understand that I wanted to BUY breakfast even though I wasn't staying there. "This is a four star restaurant," she huffed. Embarrassed and not willing to press matters, I ate at another hotel next door. So I am giving a 5 for dinner and "POOR" for breakfast

3a Mangalia Street Warsaw Masovia

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Laundry facilities
  • 24-hour front desk

Located in Mokotow, Best Western Hotel Portos is within a few miles (5 km) of popular sights such as Lazienki Park and Wilanow Palace. This 225-room, 3-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi. Also near this Warsaw hotel are Sadyba Best Mall and Museum of Polish Military Technology.


Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


All 225 rooms provide free bottled water, phones, and desks. Guests can enjoy flat-screen TVs and stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries.

Property features

Best Western Hotel Portos features free WiFi in public areas, coffee in a common area, and express check-in. Self parking is available for PLN 30 per night. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and securing valuables. Additional amenities include express check-out, free newspapers, and laundry facilities.

Room options

Luxury Room, 1 King Bed

King 1 | Sleeps 2

Standard Room

Twin 2 | Sleeps 2

Standard Room, 1 King Bed

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

65% of guests recommend this hotel

Total of 331 reviews