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Best Western Hotel Portos

3.0 out of 5.0

Recent guest reviews

Were to stay there for a coulple of days - liked the place, restaurant, staff and service. My daughter liket the hotel and the restaurant - dinner and dessert. Will visit the hotel the next time will travel there.

The hotel is on a bus route - to airport , to old town ,Chopin Lazenki park ., moderately price , clean nice room , safe district. The staff is friendly and helpful.We booked it through Expedia -flight from Kiev to Warsaw & back to Kiev , 4 nights stay in the Best Western for $568 Canadian dollars.

The hotel was clean, the staff were pleasant, but it was unbelievable to us that the hotel bar and restaurant closed early on New Years' Eve. As it is a bit of a distance from the city centre, not walking distance but well served by buses, we decided to spend the evening at our hotel, have a meal and a few drinks before midnight. The buses were not to be running from the city centre after midnight so there was no point in remaining there. We headed down to the restaurant for a meal about 8pm, to find it closed and locked, the bar also. We ended up having to go to a local garage for a bag of pretzels and a can of soda for our dinner. It had not been advertised, and there was no sign up to say the bar and restaurant would be closed. This is the first time we have encountered this, and we always take a holiday over New Year, so I can affirm this to be unusual. Other than that, the hotel was adequate, our rooms were clean, it would be nice if there was spare bed linen, as the duvet did not reach the edges of the bed and the pillows were flat. It got very hot during the night, and a safety feature missing was that the windows opened all the way, which was surprising and actually welcome, as I like to lean out a little to look out, especially as there were fireworks all over the city at midnight on New Year's Eve. I understand staff may not be happy to work over New Year, but having worked in the hospitality industry myself, I learned a long time ago to just suck it up and get on with it. Having said that, if I was back in Warsaw again, I would stay at this hotel. It is reasonably priced and as I said, well served by buses.

We had a rough day.. we came to Warsaw without A hotel to stay in., We drowe around from hotel to hotel and tried to Get s room.. all booked. Finally we got a room from a Student Hotel, Best Western Portos We were politely welkomed and got a really nice and clean room. Check in and out was easy. Only -1 point was the slight unprofessional touch witch was not bad. Young students are here to learn all the basics. Happy with the stay and can recommend

The hotel is to the south of central Warsaw. Transfer by coach from Modlin Airport to Warsaw Central takes around 55 minutes. We then got an Uber to the hotel which was around £10. It is accessed by public transport but we used taxis to get about - staff were happy to phone them for us. The hotel bar is small but well stocked and reasonably priced. We did not eat in the hotel. Our twin room was very comfortable. with two complimentary bottles of water. It was warm but no obvious air conditioning. The hospitality tray did not have breakfast tea but the restaurant staff were happy to give us some. The bathroom had liquid soap, body wash/shampoo and a powerful, easy to use shower. There is a construction site close by which starts work around 07.00 hrs. so can be noisy if you need the window open. The TV has very few English speaking channels. The staff were polite, cheerful and extremely helpful. We had a very pleasant stay in this lovely hotel.

The hotel is situated close to the city centre and easy to get to using public transport with Google Maps. It is one of 3 properties off a main road, a one star hotel (Start Aramis), a two star (Start Atos) and the 3 star Best Western Portos. The Portos is well furnished and modern with spacious rooms and comfortable beds. Bathrooms are modern and have good showers with shampoo and soap provided. (Sadly my room had no liquid soap). There is a hairdryer and sockets for shavers etc. The rooms are well heated and have a phone, fast free Wi-Fi and a large screen HD TV but with only a couple of English TV channels. You also get a kettle and coffee/tea provided. One annoying thing is the horrible hard chairs in the rooms, they are nasty plastic things and not comfortable whilst at the table using a computer etc. Overall pretty comfortable but the property is 100% non smoking so a lower floor room might be best for smokers to get to the outside smoking area. Noise can be an issue with construction close by and the Aramis hotel crowd smokers can be quite noisy if you are in a lower floor room. Breakfast/Bar is pricey but there are local alternatives including a well stocked petrol station across the road that offers pizza slices, hot dogs, beers and nice coffee at reasonable prices. I enjoyed the Portos and would book again as it offers better facilities than it's co-located cousins in this area of Warsaw.

Hotel is a renewd block of flat. Surranding is not nice at all. But when you steo in, it is a different experience. The hotel brings the *** level. Kitchen is over expectations, breeakfast very nice, coffee is Nescaffé...

I stayed for 3 nights. When I booked this hotel, the room rate was including breakfast. When I want to check out, the staff told me that my room rate excluding breakfast. I insist that my room rate has already included the breakfast and told them to check again. I just want me to show the booking confirnation to proof it. I booked this hotel from best western website, I don't know how this mistake would happen. Fortunately, I found my confirmation and the staff finally believe what I said. Poor hotel and poor hotel staff! They charged to my credit card without asking me what currency I would like to be charged and charged to the worst exchange rate currency. Be careful!

After my flight got cancelled Lot Airlines made me spend one night there, first thing you feel when you enter is the terrible smell the hotel has, from the Lobby to the room! Rooms had no AC/ Heater, and power plugs were all very far from beds, so forget about charging your phone near by unless you bring an extension. The carpet looked very dirty (maybe that is the reason of that weird smell).

We stayed three nights in the hotel and there was nothing to beef about. The rooms are really clean and the breakfast buffet is opulent and good. A bus drives from the airport to the hotel, you need 40 minutes with it. Or take a taxi and you pay around 40 Zloty (be careful with taxis, only take the ones with a number on the roof). A bus stop is next to the hotel. The hotel staff is very friendly and very obliging (except one or two female barkeepers 😉). I booked the hotel in March for my stay in September and I paid 180 € for three nights, breakfast including and no partial payment. And it was possible to cancellation the rooms on the arrival day (until 6 pm). It was a really good choice and I recommend it to others.

3a Mangalia Street Warsaw Masovia

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Laundry facilities
  • 24-hour front desk

Located in Mokotow, Best Western Hotel Portos is within a few miles (5 km) of popular sights such as Lazienki Park and Wilanow Palace. This 225-room, 3-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi. Also near this Warsaw hotel are Sadyba Best Mall and Belweder Palace.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All 225 rooms provide free bottled water, phones, and desks. Guests can enjoy flat-screen TVs and stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries.


Property features

Best Western Hotel Portos features free WiFi in public areas, coffee in a common area, and express check-in. Self parking is available for PLN 30 per night. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and securing valuables. Additional amenities include express check-out, free newspapers, and laundry facilities.

Reviews from Trip Advisor

Trip Advisor aggregated rating

65.0% of guests recommend this hotel

Total of 359 reviews