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Best Western Hotel Portos

3.0 out of 5.0

Recent guest reviews

The hotel is to the south of central Warsaw. Transfer by coach from Modlin Airport to Warsaw Central takes around 55 minutes. We then got an Uber to the hotel which was around £10. It is accessed by public transport but we used taxis to get about - staff were happy to phone them for us. The hotel bar is small but well stocked and reasonably priced. We did not eat in the hotel. Our twin room was very comfortable. with two complimentary bottles of water. It was warm but no obvious air conditioning. The hospitality tray did not have breakfast tea but the restaurant staff were happy to give us some. The bathroom had liquid soap, body wash/shampoo and a powerful, easy to use shower. There is a construction site close by which starts work around 07.00 hrs. so can be noisy if you need the window open. The TV has very few English speaking channels. The staff were polite, cheerful and extremely helpful. We had a very pleasant stay in this lovely hotel.

The hotel is situated close to the city centre and easy to get to using public transport with Google Maps. It is one of 3 properties off a main road, a one star hotel (Start Aramis), a two star (Start Atos) and the 3 star Best Western Portos. The Portos is well furnished and modern with spacious rooms and comfortable beds. Bathrooms are modern and have good showers with shampoo and soap provided. (Sadly my room had no liquid soap). There is a hairdryer and sockets for shavers etc. The rooms are well heated and have a phone, fast free Wi-Fi and a large screen HD TV but with only a couple of English TV channels. You also get a kettle and coffee/tea provided. One annoying thing is the horrible hard chairs in the rooms, they are nasty plastic things and not comfortable whilst at the table using a computer etc. Overall pretty comfortable but the property is 100% non smoking so a lower floor room might be best for smokers to get to the outside smoking area. Noise can be an issue with construction close by and the Aramis hotel crowd smokers can be quite noisy if you are in a lower floor room. Breakfast/Bar is pricey but there are local alternatives including a well stocked petrol station across the road that offers pizza slices, hot dogs, beers and nice coffee at reasonable prices. I enjoyed the Portos and would book again as it offers better facilities than it's co-located cousins in this area of Warsaw.

Hotel is a renewd block of flat. Surranding is not nice at all. But when you steo in, it is a different experience. The hotel brings the *** level. Kitchen is over expectations, breeakfast very nice, coffee is Nescaffé...

I stayed for 3 nights. When I booked this hotel, the room rate was including breakfast. When I want to check out, the staff told me that my room rate excluding breakfast. I insist that my room rate has already included the breakfast and told them to check again. I just want me to show the booking confirnation to proof it. I booked this hotel from best western website, I don't know how this mistake would happen. Fortunately, I found my confirmation and the staff finally believe what I said. Poor hotel and poor hotel staff! They charged to my credit card without asking me what currency I would like to be charged and charged to the worst exchange rate currency. Be careful!

After my flight got cancelled Lot Airlines made me spend one night there, first thing you feel when you enter is the terrible smell the hotel has, from the Lobby to the room! Rooms had no AC/ Heater, and power plugs were all very far from beds, so forget about charging your phone near by unless you bring an extension. The carpet looked very dirty (maybe that is the reason of that weird smell).

We stayed three nights in the hotel and there was nothing to beef about. The rooms are really clean and the breakfast buffet is opulent and good. A bus drives from the airport to the hotel, you need 40 minutes with it. Or take a taxi and you pay around 40 Zloty (be careful with taxis, only take the ones with a number on the roof). A bus stop is next to the hotel. The hotel staff is very friendly and very obliging (except one or two female barkeepers 😉). I booked the hotel in March for my stay in September and I paid 180 € for three nights, breakfast including and no partial payment. And it was possible to cancellation the rooms on the arrival day (until 6 pm). It was a really good choice and I recommend it to others.

I went to Warsaw for a WE-Trip, 3 nights. I've really enjoyed staying at this hotel, everything is really clean, rooms are cleaned everyday even tho you go out of your room at 3pm (First time I'm experiencing this in a 3* tbh, really enjoyable), Bed is comfy, TV is big, that was really a nice time spent at this hotel. Front desk people are nice and will help you if you need anything. I just have something to really improve the hotel at the best: -Minibars.. Would be really nice to have some to stock water, food, etc -Bed cover sheets : Imo they are too narrow, meaning that after a night of sleep it's not gonna cover the bed anymore. -Lights button aren't placed at the right place, in the middle of the bed, you can light on during the night and it's not really nice :). Overall it's a solid product offered here, 11-16zl to go to the city center.

I stayed in this hotel for one night. The entrance to the hotel was not facing the main road for moment it was strange. The interior of the hotel is very good and room was also good. The staff was welcoming and friendly. The restaurant was well organized, I had to wait for dinner since a big group of travelers were keeping the tables and the staff busy. Overall it was a good experience.

I had a brilliant stay at the Best Western Hotel Portos! The staff were really friendly and welcoming, and spoke excellent English. The building itself looks a little imposing from the outside, but the interior and room were lovely, and very nicely furnished. The room included tea and coffee making facilities, and even some welcoming toffees (which were very greatly appreciated). Both the room and bathroom were spotless. Towels were provided, and the bed was very comfortable. The hotel has free but slightly unreliable wifi. It is located about 20 minutes from the city centre by bus, but the nearest bus stop (Mangalia) is just 2 minutes' walk away, and provides really easy access to the city centre, the Old Town and the airport. I was travelling alone as a young woman and felt very safe here. I would highly recommend this hotel.

Checked in, quick efficient with good English spoken. Took myself to the room, bed not made, dirty cups, rubbish in the bin, shower used. Returned to reception room quickly exchanged. While I can not fault a quick and efficient change of room this is not expected from a branded chain.

3a Mangalia Street Warsaw Masovia

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Laundry facilities
  • 24-hour front desk

Located in Mokotow, Best Western Hotel Portos is within a few miles (5 km) of popular sights such as Lazienki Park and Wilanow Palace. This 225-room, 3-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi. Also near this Warsaw hotel are Sadyba Best Mall and Museum of Polish Military Technology.


Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


All 225 rooms provide free bottled water, phones, and desks. Guests can enjoy flat-screen TVs and stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries.

Property features

Best Western Hotel Portos features free WiFi in public areas, coffee in a common area, and express check-in. Self parking is available for PLN 30 per night. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and securing valuables. Additional amenities include express check-out, free newspapers, and laundry facilities.

Room options

Luxury Room, 1 King Bed

King 1 | Sleeps 2

Standard Room

Twin 2 | Sleeps 2

Standard Room, 1 King Bed

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

65% of guests recommend this hotel

Total of 349 reviews