Heartland Inn & Suites, SureStay Collection by Best Western

2.5 star property
Hotel with free breakfast, near Red Bridge Park

Choose dates to view prices

Photo gallery for Heartland Inn & Suites, SureStay Collection by Best Western

Free breakfast
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Balcony | Premium bedding, pillowtop beds, in-room safe, desk
Lobby
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Housekeeping
  • Pet friendly
  • 24/7 front desk

Explore the area

View in a map
1009 1st St E, Park Rapids, MN, 56470
  • Place, Red Bridge Park
    ‪15 min walk‬
  • Place, Skoe Park
    ‪16 min walk‬
  • Place, Hubbard County Historical Museum
    ‪2 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(11 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(5 reviews)
  • 298 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard Area

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard Area

10.0 out of 10
Exceptional
(3 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 Queen Bed

About the neighborhood

Park Rapids

Heartland Inn & Suites, SureStay Collection by Best Western places you within a mile (2 km) of popular attractions like Red Bridge Park and Skoe Park. This 44-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Red Bridge Park - 15 min walk - 0.8 miles
  • Skoe Park - 16 min walk - 0.9 miles
  • Hubbard County Historical Museum - 2 min drive - 1.4 miles
  • Headwaters Golf Club - 6 min drive - 2.5 miles
  • Itasca State Park - 34 min drive - 22.6 miles

Getting around

  • Hector Intl. Airport (FAR) - 100 min drive

Restaurants

  • ‪Espresso 34 - ‬10 min walk
  • ‪Great Northern Cafe - ‬16 min walk
  • ‪Shell - ‬5 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪A&W Restaurant - ‬3 min drive

About this property

Heartland Inn & Suites, SureStay Collection by Best Western

Hotel with free breakfast, near Red Bridge Park
At Heartland Inn & Suites, SureStay Collection by Best Western, guests have access to an indoor pool, free WiFi in public areas, and a hot tub. If you drive, put free parking to good use. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a business center, a meeting room, and a computer station.
Guests can expect 42-inch plasma TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include refrigerators, microwaves, and coffee makers.
An indoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1990
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 35.00 per pet, per day
  • Dogs only
  • 2 total pets
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 10 kids 1 year old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a smoke detector.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

C'mon Inn Park Rapids
C'mon Park Rapids
C'mon Inn
Heartland Inn Suites SureStay Collection by Best Western

Frequently asked questions

What can I see near Heartland Inn & Suites, SureStay Collection by Best Western?

This hotel is located in Park Rapids, a short 18-minute walk from Skoe Park and also 17 minutes on foot from Red Bridge Park. You'll also find Hubbard County Historical Museum and Headwaters Golf Club within a short drive.

How much does it cost to stay at Heartland Inn & Suites, SureStay Collection by Best Western?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Heartland Inn & Suites, SureStay Collection by Best Western on Oct 5, 2025 start from $129.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Heartland Inn & Suites, SureStay Collection by Best Western?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Heartland Inn & Suites, SureStay Collection by Best Western feature a casino at the property?

No, Heartland Inn & Suites, SureStay Collection by Best Western doesn't have a casino.

Will I find an indoor pool at Heartland Inn & Suites, SureStay Collection by Best Western?

Yes, this hotel has an indoor pool along with a hot tub.

What amenities will couples enjoy at Heartland Inn & Suites, SureStay Collection by Best Western?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and free Internet access as well as an indoor pool.

Does Heartland Inn & Suites, SureStay Collection by Best Western have a hot tub?

Yes, this hotel has a spa tub.

Does Heartland Inn & Suites, SureStay Collection by Best Western feature a restaurant that includes a breakfast menu?

Heartland Inn & Suites, SureStay Collection by Best Western offers free breakfast though there is no restaurant.

Will Heartland Inn & Suites, SureStay Collection by Best Western allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Heartland Inn & Suites, SureStay Collection by Best Western for a fee of USD 35.00 per pet, per day.

Does Heartland Inn & Suites, SureStay Collection by Best Western have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Heartland Inn & Suites, SureStay Collection by Best Western?

Yes, some guestrooms at Heartland Inn & Suites, SureStay Collection by Best Western offer a balcony.

Heartland Inn & Suites, SureStay Collection by Best Western Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 233 out of 332 reviews
Rating 8 - Good. 79 out of 332 reviews
Rating 6 - Okay. 12 out of 332 reviews
Rating 4 - Poor. 4 out of 332 reviews
Rating 2 - Terrible. 4 out of 332 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Susan

Traveled with family
Very clean hotel, pleasant employees. Breakfast not so good. Quantity was there, but quality not there. They need more of the metal luggage carriers
Stayed 1 night in Jun 2025

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great included breakfast. Friendly helpful staff. Easy convenient location. Our stay was for 5 nights. Last one was unexpected because of a severe storm at our next stop. They were great to get us an extra nights stay even though they were at or near capacity. Actually were able to keep the room we had on the first 4 nights, which was unexpected. Daily room service. Comfortable beds. Could use some updated pillows, but minor.
Stayed 4 nights in Jun 2025

10/10 Excellent

Kimberly

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved the courtyard. My 22 month old daughter loved the letters on the doors, the ability to walk around inside and outside to search for rocks and flowers. To go swimming. Everyone was so friendly. Rooms were in good condition, clean, and beds were comfortable.
Stayed 2 nights in Jun 2025

10/10 Excellent

Beth, Shoreview

Stayed 1 night in Jun 2025

10/10 Excellent

kurt

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very Clean Hotel and friendly staff
Stayed 2 nights in Jun 2025

8/10 Good

antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are comfy and room was clean. Breakfast was ok, very friendly and welcoming staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

R H

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heartland Inn & Suites in Park City, MN

Nice rooms and very friendly staff and check-in. Beds were comfortable but a loud environment until 11:04 p.m., so got quieter slightly after the posted quiet time.
Stayed 1 night in Jun 2025

10/10 Excellent

Brent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were clean and rest of hotel too
Stayed 1 night in May 2025

8/10 Good

Don

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel had a decent comfortable bed and the chairs were quality. The microwave in room 208 wouldn't heat anything., otherwise the fridge was a good size and kept items cool.
Stayed 1 night in May 2025

8/10 Good

Wallace, Sun city west

Traveled with partner
Liked: Cleanliness, amenities
Close to bike trails and golf courses we enjoy. Motel was clean, breakfasts had many choices, staff was friendly. Only negative is the facility is a little dated and could use some remodeling-- but overall it was good.
Stayed 2 nights in May 2025

6/10 Okay

Summer

Traveled with family
Disliked: Staff & service, amenities
The check in person was very pleasant but they incorrectly informed us that breakfast ran to 10 the next morning due to it being a holiday, even though it was a weekday. When we took our kids down to breakfast at 9:40 the next morning the food that was out was dried out eggs and rubbery french toast. Thankfully they had a pancake making machine. We noticed not everything was out and the cool case with yogurt etc was locked. When we went to the front desk and mentuined that lookimg for assistance the woman that realinded (who was in jeans amd a sweatshirt so we assumed she was a guest) in. Very snotty tone said "Uh yeah, because breakfast is over" We told her the person tbat checked us in told us it went until 10 and she respnded "What? WHO told you that" then she rolled her eyes, sighed, and unlocked the case and told us "help yourself then" It was a little ridiculous. And the place was odd. Sound carries a lot, I could hear conversations verbatim being held in the atrium when in my 2nd foor room and we had a "balcony" room but the balcony was just overlooking the breakfast area. If we had paid extra for it I would have asked for a refund. Overall poor sleep, not the worst but definitely not the best.
Stayed 1 night in May 2025

8/10 Good

Ann

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Time away

The hotel was very clean. The staff was very friendly and very polite. They answered questions. I would recommend this hotel. I do want to say that they should think about having soft closing doors. Otherwise the hotel was very quiet
Stayed 2 nights in May 2025

10/10 Excellent

Bernie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, friendly staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Have stayed here many times. Staff has always been friendly and helpful. Rooms are always clean and comfortable.
Stayed 1 night in May 2025

10/10 Excellent

tasha

Stayed 2 nights in May 2025

10/10 Excellent

Mary, Cottage Grove

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely. The breakfast was very good. It was a very good bang for my buck.
Stayed 2 nights in May 2025

10/10 Excellent

jean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than it was under different management.

We have stayed at this property multiple times when it was under different management and it was just OK however the best in the area. Now since it’s been taken over by best Western, we’re very impressed! Nice big refrigerators, the rooms were very clean and the front desk operator was constantly cleaning in the common areas. Overall, it’s just much nicer than it used to be.
Stayed 2 nights in May 2025

10/10 Excellent

Krystle, Minnetonka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Jay

Liked: Cleanliness, staff & service, room comfort
Was ok the cable tv was horrible really slow took for ever to change channels a the guide was non existent and froze when you tried to use it
Stayed 1 night in Apr 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and staff was great
Stayed 1 night in Apr 2025

8/10 Good

LEON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a courtyard view King room. It was clean and had easy access to the pool and a beautiful lounge and eating area.
Stayed 1 night in Apr 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lives up to it's name

The hotel is clean, service is phenomenal, and they have the beat free breakfast I have ever had at a hotel. Their central atrium creates a space to gather outside of your room. Lots of free parking, and other town amenities are nearby. We were in Park Rapids as part of our visit to the Headwaters of the Mississippi at Lake Itasca State Park. The hotel was a little over 30 minutes away.
Stayed 1 night in Apr 2025

10/10 Excellent

Jacqueline

Stayed 6 nights in Mar 2025