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Grandhotel Starý Smokovec

4.0 star property

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Photo gallery for Grandhotel Starý Smokovec

Front of property - evening/night
Creator video
Lobby
Daily buffet breakfast for a fee
Minibar, in-room safe, desk, cribs/infant beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Starý Smokovec 38, Stary Smokovec, Vysoké Tatry, 06201
  • Place, Tatra National Park
    ‪1 min walk‬
  • Place, Hrebienok
    ‪1 min walk‬
  • Place, Tricklandia
    ‪3 min walk‬
  • Airport, Poprad (TAT-Poprad - Tatry)
    ‪12 min drive‬

Room options

View all photos for Standard Double Room

Minibar, in-room safe, desk, cribs/infant beds

Standard Double Room

  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, cribs/infant beds

Deluxe Double Room

  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Apartment

Apartment | Minibar, in-room safe, desk, cribs/infant beds

Apartment

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, cribs/infant beds

Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Junior Apartment

Junior Apartment | Minibar, in-room safe, desk, cribs/infant beds

Junior Apartment

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Standard Double Room (Extra Bed)

Minibar, in-room safe, desk, cribs/infant beds

Standard Double Room (Extra Bed)

  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room (Extra Bed)

Minibar, in-room safe, desk, cribs/infant beds

Deluxe Double Room (Extra Bed)

  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

About the neighborhood

Vysoké Tatry

Grandhotel Starý Smokovec places you next to Tatra National Park and Hrebienok. This 75-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Tatra National Park - 1 min walk - 0.0 miles
  • Hrebienok - 1 min walk - 0.1 miles
  • Múzeum tatranskej kinematografie a fotografie - 2 min walk - 0.1 miles
  • Tricklandia - 3 min walk - 0.2 miles
  • Ski Resort Tatranská Lomnica - 7 min drive - 4.4 miles

Getting around

  • Stary Smokovec Station - 3 min walk
  • Poprad (TAT-Poprad - Tatry) - 17 min drive

Restaurants

  • ‪Penzion Raimund - ‬4 min drive
  • ‪Slowenska - ‬4 min walk
  • ‪Restauracia Dobré Časy - ‬4 min walk
  • ‪Libertin Brasserie - ‬2 min walk
  • ‪Špitz Bar&Restaurant - ‬4 min walk

About this property

Grandhotel Starý Smokovec

At Grandhotel Starý Smokovec, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. You can take advantage of free parking, along with an airport shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this ski hotel include a children's pool, a gym, and a sauna.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other standard amenities include minibars, safes, and phones.
An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Grand Spa has 3 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. Children under 16 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 10 per day)
  • Airport shuttle available
  • Free ski shuttle
  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Ski lessons
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Crib (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Ballroom
  • Built in 1904
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 37.0 per day
  • Cribs/infant beds are available for EUR 37.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 7 for children
  • Nearby parking fee: EUR 10 per day (66 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 37.0 per day
  • Rollaway bed fee: EUR 37.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 2:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Grand Stary Smokovec
Grandhotel Starý
Grandhotel Starý Hotel Smokovec
Grandhotel Starý Smokovec
Grandhotel Starý Smokovec Hotel Vysoke Tatry
Grandhotel Starý Smokovec Vysoke Tatry
Grandhotel Stary Smokovec
Grandhotel Starý Smokovec Hotel
Grandhotel Starý Smokovec Vysoké Tatry
Grandhotel Starý Smokovec Hotel Vysoké Tatry

Frequently asked questions

Is free cancellation available at Grandhotel Starý Smokovec?

Grandhotel Starý Smokovec offers free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

What can I see close to Grandhotel Starý Smokovec?

This hotel is located in Vysoké Tatry, just steps from Tatra National Park and Múzeum tatranskej kinematografie a fotografie, and within a short walk of Hrebienok. You'll also find Ski Resort Tatranská Lomnica and TANAP Museum within a short drive.

Is parking available on site at Grandhotel Starý Smokovec?

Yes, uncovered self parking is offered for free at the hotel.

Is there a spa available at Grandhotel Starý Smokovec?

Grand Spa is the hotel's spa and services include body wraps, aromatherapy, mani/pedis, and massages.

Does Grandhotel Starý Smokovec have a casino?

No, Grandhotel Starý Smokovec doesn't have a casino.

Will I find an indoor pool at Grandhotel Starý Smokovec?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub.

Is Grandhotel Starý Smokovec good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and ski lessons.

Are there hot tubs at Grandhotel Starý Smokovec?

No, but guests can enjoy a steam room at this hotel.

Does Grandhotel Starý Smokovec have a restaurant with a breakfast menu?

Yes, Grandhotel Starý Smokovec serves buffet breakfast each morning for a surcharge from its restaurant.

Will Grandhotel Starý Smokovec allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Grandhotel Starý Smokovec for a fee of EUR 15 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Grandhotel Starý Smokovec?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How close is the airport from Grandhotel Starý Smokovec?

The closest major airport to Grandhotel Starý Smokovec is Poprad (TAT-Poprad - Tatry), which is 7.8 mi away (17 minutes by car).

Are there rooms with balconies that I can book at Grandhotel Starý Smokovec?

No, there aren't any guestrooms with balconies at Grandhotel Starý Smokovec.

Does Grandhotel Starý Smokovec have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Grandhotel Starý Smokovec.

Grandhotel Starý Smokovec Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 70 out of 128 reviews
Rating 8 - Good. 43 out of 128 reviews
Rating 6 - Okay. 10 out of 128 reviews
Rating 4 - Poor. 3 out of 128 reviews
Rating 2 - Terrible. 2 out of 128 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un bel hotel au style un peu desuet mais plein de charme. Un personnel souriant et prevenant, surtout Olivia.
Stayed 2 nights in Apr 2022
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grandhotel Stary Smokovec - quality always assured

I stayed at this hotel during my business trip for one night. At my arrival the check in was super quick by very professional staff. The room was very nice, clean and spacious, furniture very stylish and modern making you feel like in 5* hotel. Bathroom was nice and good to with basic supplies provided. Hotel’s a la carte restaurant provides a variety of delicious food and the staff is very professional, nice and welcoming. The entire interior of the hotel is very unique as the hotel has a very famous history. I fully recommend this hotel to anybody visiting Stary Smokovec in High Tatras in Slovakia.
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dovolená ve Vysokých Tatrách

Úžasný hotel, kde se začala psát historie od roku 1905. Hotel má úžasné detaily, která se dnes již nevidí. Krásné místo k odpočinku ve Vysokých Tatrách. Služby v hotelu jsou na velmi vysoké úrovni.Personál je profesionální. Mám rád toto místo a pravidelně se vracím. Kouzelné jsou apartmány hotelu.
apartmán
apartmán
Stayed 4 nights in Sep 2021
Verified

10/10 Excellent

mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Splendido

Storico hotel dei Tatra. Tutto perfetto, cibo ottimo, spa rilassante
Stayed 3 nights in Aug 2020
Verified

10/10 Excellent

Ondrej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for family events

Great service, special family event was perfectly organized, all very helpful
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxurious stay

Very friendly amd helpful staff, clean, grand, beautiful hotel with great services. Very nice pool suitable for small swimming and rest with wellness. Giod cake and coffee, great breakfast and dinner. It was pretty luxurious stay. I would come back.
Stayed 3 nights in Aug 2020
Verified

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ein schönes Hotel mit Flair

Ein schönes 4 Sterne Hotel in der Hohen Tatra. Wir haben eine Familien Suite mit Halbpension gebucht und es hat sich gelohnt. Wunderschöner Ausblick auf die Berge, 2 wiklich große Zimmer mit 2 Bädern, ideal für eine 4 köpfige Familie, gutes Essen, Alles hat gepasst. Der Wellnessbereich ist relativ klein aber hat gereicht. Wir kommen sicher wieder.
Stayed 5 nights in Jul 2020
Verified

8/10 Good

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Velmi prijemny pobyt, avsak v noci som sa budil na zimu v izbe. Personal bol velmi mily.
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Mátyás

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Júl

Vsetko bolo v poriadku;)
Stayed 1 night in Jul 2020
Verified

8/10 Good

Libor

Liked: Cleanliness, staff & service, room comfort
Old but clean. Amazing sauna.
Stayed 2 nights in Jul 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

super Personal, schöner Aufenthalt

Das Personal war sehr zuvorkommend, aufmerksam und sehr freundlich. Das Hotel ist schön eingerichtet, besonders die Kronleuchter im Esssaal haben uns gefallen. Frühstück wie auch Abendessen waren super und abwechslungsreich. Location ist auch perfekt: 2min neben einer Bahn für auf den Berg und etwa in der Mitte zu den anderen Ausflugspunkten. Einziger Kritikpunkt: Im Wellnessbereich hat es Kinder und Leute in Badeanzügen, obwohl es klar als Nacktbereich (wegen Sauna) deklariert ist. Das Personal hat dies zwar gesehen aber nicht reagiert, was ziemlich schade und störend war. Zudem hat es einige Fliegen/Käfer im Zimmer gehabt - war zwar nicht schön, aber die kamen von draussen, es hat in dieser Region aussergewöhnlich viele. Das Zimmer war ansonsten perfekt sauber, darum ist es aufgefallen.
Stayed 3 nights in Jun 2020
Verified

10/10 Excellent

Hana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tatranská klasika
Stayed 1 night in Jun 2020
Verified

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel pěkný, ale musite počítat s tím že se jedná o zrekonstruovaný starý hotel a ne vše je úplně dokonalé.
Stayed 6 nights in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Krasny pobyt

Bolo super
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

Viera

Liked: Room comfort

Luxusny hotel v starom štýle

Hotel v tichom prostredi , uslužný personal wellness cez vikend preplnený je prístupny aj pre ludi čo nie sú ubytovaný. Hotel nám odmietol vystaviť fakturu za ubytovanie dôvod uviedol taký že nemôžu, lebo platba nešla cez ich zariadenire čo nás nemilo prekvapilo a tento hotel už nenavštivime
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Mikael

Liked: Cleanliness, staff & service, room comfort
Som vanligt trevligt och bekvämt. Pampig byggnad. Personalen på spat kunde varit lite mer välkomnande.
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Milan

Liked: Cleanliness, property conditions & facilities, room comfort

Pekny zrekonstruovany prijemny hotel

Pekny zrekonstruovany prijemny hotel s peknym wellness, ale je malo lehatek u bazenu - malokdy je moznost najit volne. Take pri veceri, kdy je hodne hostu bych doporucil vice personalu v restauraci. Jidlo vyborne, prostredi hezke. Radi se vratime.
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, elegant hotel! Excellent food in the hotel restaurant. Check out is a bit early, but the staff kindly extended our check-out time given that we arrived in the evening.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Grandhotel Starý Smokovec was a luxury resort hotel prior to WWII. It has been restored to reflect its elegant past with a timeless appeal.
Stayed 2 nights in May 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic to stay in such a wonderful historic hotel in an unbelievably beautiful location.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful classic hotel

A classic hôtel with lots of history, we loved our room that was recently renovated and comfortable. Clean, quiet and nice to have a separate bedroom. The main dining room was nice and the breakfast and dinner buffets were delicious and excellent with a wide choice. We also liked the game room area with the two pool tables. Swimming area should be bigger for the size of the hotel and opening time is rather limited ( from 15:00 to 21:00). Outside parking can be difficult when the hotel is full. We would recommend this hotel to enjoy the old world ambience
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Liat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

טירת החלומות

מיקום מצויין של המלון, ארוחת בוקר נהדרת, ספא טוב מאוד, חדרים מרווחים
Stayed 7 nights in Jul 2019
Verified

8/10 Good

HAYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended hotel

For a spa hotel ther is no enough massage rooms, We were 3 ladies and there are only 2 rooms
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a classic hotel with all the expected services, very few hotels like that in the US now days.
Stayed 3 nights in Jul 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Amenities
Frühstück war sehr gut, von allem genügend vorhanden. Es fehlte nur an Obstsäften. Leider waren die Betten sehr schmal. In diesen Betten habe ich mich nicht wohl gefühlt und nicht den benötigten Schlaf gefunden . Ausserdem konnten wir den Pool leider nicht morgens nutzen. Das ist ein großes Bedauern.
Stayed 7 nights in May 2019