Holiday Inn Express Washington2.5 out of 5.0
Recent guest reviews
This hotel is a little better than average. It is geared for the business travel nice indoor pool, exercise room and a good quick breakfast, Room are clean but the are lacking on hot water. The office staff is very kind and helpful. The hotel could use a few updates though.
What a nice place to stay. Room wAs large and comfortable-225. Housekeeping does a wonderful job keeping the property clean and welcoming. Kole at the front desk was helpful and did a great job with all the kids that were there. My only negetive was the lady in charge of breakfast. Grant it there were 20 kids under the age of 10 there but, she grumbled and muttered the entire breakfast time. She was mad they didn't throw their plates away. She needs to post a sign in various places to say,"please clear your table when finished"...very simple and would improve the atmosphere the hotel is trying to maintain of service with a smile, because she wouldn't smile even once! As a platinum member I've never been told to "clear your table"by the breakfast staff, in fact they usually hover near to wipe and clear before you are finished! I realize it isn't a restaurant, but.... Again, overall, it was an awesome stay and as always, Holiday Inn Express did not disappoint!!
Older HI-E that looks more like a Country Inns and Suites when you walk into the lobby. Easy walk to several fast food restaurants. Mattress on bed was probably worst I've ever had at an IHG property. Each morning I rolled out of the indentation my body had made during the night. Still I slept well. Standard breakfast. Wifi worked poorly and often dropped me while working but kept popping back up trying to reconnect when I went to data on my device. Older curtains made it difficult to keep room dark at night. AC cooled room but would not get the room cold - just barely comfortable - until after midnight. Clean room but you can tell it's about time for an update. I thought the rate was a little high for the area but there aren't many choices here. Fine for a night or two....
HIE Washington, In 47501 Rm 124 Suite and Whirlpool tub. 6/9 -10/17 The room has a musky smell. I had the filter cleaned and the room sprayed and it temporarily killed the smell. Each time you enter the room you really notice the odor. Tried 3 other rooms and they all have the smell. Had to be in town for a wedding or would have ditched this one. This was a real let down after staying in a brand new HIE in Marietta Ohio. This hotel really needs a rehab. Have two other HIE’s in the next two days. Usually love IHG products. Breakfast is good and staff are friendly. The hotel is clean but shows a lot of wear especially in the bathroom.
These people saved me and my family. 4 hours from home with two babies and a puppy we were so lucky to stumble upon this holiday inn express! They helped us find a local mechanic to help get our car back on the road and get us home. Stranded with no car and heat into the 90s they offered us anything we needed. The hotel assistant manager Connie offered to take me to Walmart and even offered to loan us HER car to take the kids anywhere we needed to go. Without the kindness of the hotel manager Laurie and Connie and every other person who works here we would have been in a serious amount of debt and my babies would have been dehydrated and hungry. We owe these sweet people the world. This hotel is not just a hotel it's a home. It's very clean it's very warm. I highly recommend anyone needing a comforting place to stay while in town to stay here. No doubt you will be cared for. Thank you holiday inn Washington. From the bottom of my heart thank you!
Excellent customer service. Great breakfast selection. Very homey. It's a pet friendly and centrally located in Washington Indiana. The front desk was always helpful and willing to help with whatever my needs were.
I tried to create a reservation for a family member at the last minute. I was told my Connie that I could not use the employee rate due to a full house. I was also not allowed to use my corporate ID as a discount because I was not the one staying at the hotel. I was also told that i could not book the reservation under my name to receive the IHG reward points. I know that several other hotels can do this for their members. When I asked for a manager, I was then told that she was not in the building. What kind of establishment doesn't have a manager on duty at two in afternoon on a Friday of a full house? Even after all of the non-sense, I decided to still book the room (family emergency). The hot water was not hot, The toilet seat had a crack in it and the lamp on the left side of the night stand did not work. By far, this was the most unfriendly staff I have encountered.
I was in Washington, Indiana on business. Check in was quick and easy. The hotel is older but decor is not dated. The rooms are not updated to accommodate the electrical needs of today's business traveler, I had to unplug the alarm clock to charge my phones. Breakfast was the typical HIE offering. Overall what I expect from an HIE.
Arrived in Washington without reservations and attempted to stay in a budget motel that fortunately was full because we found this place for $5 more and it was much nicer and cleaner. Check-in was smooth, the room was clean and quiet. Price was reasonable. Would recommend that while in Washington you check this place out first because it is in line with cost of the budget place but a lot better of a motel.
once again work brings me to Washington Indiana and Holiday InnExpress Washington. love coming here and staying and nowing I will get a good night's rest. staff is always very nice. I look forward to staying here again.
- Free buffet breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Indoor pool
Holiday Inn Express Washington places you 20.7 mi (33.2 km) from Gregg Park and 24.5 mi (39.5 km) from Rogers Clark National Historical Park. This hotel has 60 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. Vincennes University is also 25.2 mi (40.6 km) from this Washington hotel.
Free buffet breakfast is included with your stay.
All of Holiday Inn Express Washington's 60 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Free newspapers, free local calls, and hair dryers are also standard.
Guests of Holiday Inn Express Washington have access to an indoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include conference space, coffee/tea in a common area, and laundry facilities.
Reviews from Trip Advisor
80% of guests recommend this hotelTotal of 59 reviews