Hotel Terranostra3.0 out of 5.0
Recent guest reviews
Great location. Light airy rooms., well appointed and decorated. Spacious bathrooms with separate toilet and also well appointed. A welcome bottle of Champayne on arrival. Very comfortable bed and clean. Basic breakfast but very adequate. Walking distance to the main tourist attractions. And very safe location. Staff were extremely helpful and very friendly always making sure everything was very good for us. I would recommend this lovely small hotel.
Spent 2 nights and no change of towels. Had trouble getting hot water for shower. Shower was moldy. Good breakfast, free Wi-Fi and fridge in room. So so in terms of clean. Free parking if you can find it. Friendly staff
Decent room, good breakfast, decent WiFi free, good location. Staff tried very hard to please. We used this for a single night as we prepared to take a cruise ship from the Puerto there. Bed was comfortable.
I stayed for four nights, the room was as advertised, and I loved the location, preferred to stayed there than up the hills, and there at least three lifts nearby. The best part was the staff, they were all very nice, and went out of their way to assist me with a few issues that I had during my stay.
The high point of our stay was the staff: they were flexible, available, helpful. The hotel is relatively small, our room was clean and comfortable. Breakfasts were good and, as always in this hotel, staff was eager to meet our needs. The hotel is on the flat part of Valparaiso, but it backs up against the hill to the old part of town and we found interesting restaurants, great street art, and a central location for exploring this unique city.
The staff was more than outstanding. One of our party arrived ill and unfortunately lost her medication case. They spent several hours helping us track it successfully. The location was ideal, the rooms were large and clean. The building was charmingly old. The breakfast staff couldn't do enough for their guests. This is a rare, truly charming find.
We stayed at this 1910 bank that has been refurbished to a modern-style hotel. It's a convenient location (if you haven't been to valparaiso, don't let the graffiti in the neighborhood startle you - it's a part of the street art in the city). The rooms were nice, clean, modern, and uncluttered. The breakfast was AMAZING. Don't miss the coffee or the eggs with ham and cheese, prepared to order. They were the best we had during our whole trip!! The true star of the hotel, however, is the incredibly gracious team that runs Hotel Terranostra. Everyone we interacted with was a DELIGHT. Francisco and Guillem, who welcomed us when we arrived couldn't have been more lovely. Guillem even hopped into the rental car to help my dad take the car to the right (free) garage. Francisco helped us find incredible restaurants, guided us on sights to see in the city, and helped us find some delicious Chilean wine. I loved this hotel and truly cannot compliment the team enough. What a wonderful welcome to Chile!
We booked the hotel for a night after leaving the Crown Princess cruise from Buenos Aires. We booked via the internet after reading reviews of hotels in Valparaiso fairly close to the cruise terminal. From the outside, the hotel is not as impressive as newer hotels, but once inside, the service, staff and rooms are well above average. The staff, in particular Francisco and Laura, went well beyond the normal hotel staff responsiveness. We arrived very early (9 AM) so the staff stored our luggage for us as we explored Valparaiso, Our room was large, modern and well appointed. Breakfast in the lobby was nicely done and fun.
Contrary to the reviews, I found the hotel to be filthy, scantily staffed and unprofessionally dressed. In the rooms, the bathrooms were clogged, upon calling the front desk somebody showed up with a plunger which dripped all over the floor. She wiped it with tissue and was on her way. It was disgusting. The rooms were super small and the location is on a main road, so it is always noisy from the vehicles on the road. The breakfast was decent - one star for that. Close to main tourist attraction which gets it another star. And another star for the good service in the restaurant and floor crew.
The location is perfect, the room was fine, albeit if your coffee machine is out in the hall. The breakfast was strangely managed. The come around and ask you what you want and as long as you have lots of time, eventually it it come.
- Walking distance to Casa Mirador de Lukas and Monumento de los Heroes de Iquique
- Free breakfast
- Free WiFi in rooms and public areas
- Onsite dining
Hotel Terranostra places you next to Casa Mirador de Lukas and within a 10-minute stroll of other popular attractions like Monumento de los Heroes de Iquique. This 20-room, 3-star hotel has free breakfast and a restaurant, along with free in-room WiFi. Centrally located in Valparaiso, the hotel is also a short walk from Turri Clock Tower and Valparaiso University.
Free breakfast is included with your stay and is served each morning. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room.
The 20 rooms have an array of amenities, including balconies, minibars, and safes. Guests can expect free WiFi and plasma TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Rooms also include desks.
Guests of Hotel Terranostra have access to free WiFi in public areas. For transportation, you can make use of an airport shuttle for a fee (available on request), as well as a beach shuttle. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations.
Reviews from Trip Advisor
84% of guests recommend this hotelTotal of 156 reviews