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Recent guest reviews

Beautiful, modern and well appointed hotel in a great location. The friendliness and helpfulness of the employees really made the trip.

Very classy in every way. Nice staff Good Good. Good location.

Great hotel. Very interesting architecture. Difficult to find but terrific once there. Restaurant was excellent. A hidden gem.

Very disappointed with this stay. We were excited about this hotel and I experienced highly sexist, impolite, and unprofessional behavior from staff. It left both my husband and I feeling very concerned and upset. Certain male staff literally ignored me during an expensive wine/food pairing event. The service was also very rushed and disorganized. I was served 2 dishes with nuts and I was clear in advance about my allergy. A man who appeared to be managing staff poured wine for everyone around me (including my husband) and ignored me, continually. Servers hardly acknowledged us. It was humiliating and nothing I've ever experienced at a hotel or restaurant. Not as important, but note that the hotel also allows pictures of a pool to be posted on trip advisor, etc, implying they have a pool, but they do not. Overall, there were some staff who were great (wine bar and breakfast staff), but many were snobbish and seemed stressed. This isn't was one would expect from a hotel trying to be "high end." Stay at the Marquis de Riscal or elsewhere, if you can, where they understand that high quality means making guests feel welcome.

Amazing deco and the food was yummy. Totally recomended

Calle Mayor s/n Villabuena de Alava Alava

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located within a leisurely stroll of Luis Cañas, Viura is within a few miles (5 km) of Bodegas Virgen del Valle. This 33-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a fitness center.


Dining

Free buffet breakfast is served each morning from 8:00 AM to 10:00 AM. Enjoy a bite to eat at the hotel's fine-dining restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.


Rooms

All 33 air-conditioned accommodations feature 20 bedrooms. Flat-screen TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, free bottled water, and safes.


Property features

Viura features a fitness center, free WiFi in public areas, and a meeting room. Free parking is included with your stay. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include a business center, free use of bicycles, and a computer station.

Room options

Deluxe Room, 1 Bedroom, Terrace

1 Queen Bed | 2 Twin Beds | Sleeps 2

Double Room

1 Double Bed | Sleeps 2

Deluxe Double Room

1 Double Bed | Sleeps 2

Suite private access to Calado Termal

1 Double Bed | Sleeps 2

Guest reviews for Viura

Everyone (6)
5
Everyone

By on Jun 17, 2019

5
Everyone

Beautiful, modern and well appointed hotel in a great location. The friendliness and helpfulness of the employees really made the trip.

By on Sep 5, 2018

Review comment responded on Sep 13, 2018

Thank you very much for the visit and for your kind opinion. Is great to hear that our staff was one of the elements that meade your trip a wonderful experience. We do hope to see you again in Viura, so we will keep at your disposal. Best regards

5

super interesting architecture and interior design

Everyone

Very classy in every way. Nice staff Good Good. Good location.

By , from LA on Jul 21, 2018

5
Everyone

Great hotel. Very interesting architecture. Difficult to find but terrific once there. Restaurant was excellent. A hidden gem.

By , from Toronto on Jul 14, 2018

2

poor and discriminatory service

Everyone

Very disappointed with this stay. We were excited about this hotel and I experienced highly sexist, impolite, and unprofessional behavior from staff. It left both my husband and I feeling very concerned and upset. Certain male staff literally ignored me during an expensive wine/food pairing event. The service was also very rushed and disorganized. I was served 2 dishes with nuts and I was clear in advance about my allergy. A man who appeared to be managing staff poured wine for everyone around me (including my husband) and ignored me, continually. Servers hardly acknowledged us. It was humiliating and nothing I've ever experienced at a hotel or restaurant. Not as important, but note that the hotel also allows pictures of a pool to be posted on trip advisor, etc, implying they have a pool, but they do not. Overall, there were some staff who were great (wine bar and breakfast staff), but many were snobbish and seemed stressed. This isn't was one would expect from a hotel trying to be "high end." Stay at the Marquis de Riscal or elsewhere, if you can, where they understand that high quality means making guests feel welcome.

By , from san francisco on Jul 7, 2018

5
Everyone

Amazing deco and the food was yummy. Totally recomended

By , from Dominican republic on Sep 6, 2018

Review comment responded on Sep 13, 2018

Dear Mr. Sol on Orbitz; Thank you very much for the visit and for your interest leaving here your opinion. We do hope to have you again among us in Viura, until that moment we do remain at your disposal, Best regards

url importing https://www.orbitz.com/Villabuena-de-Alava-Hotels-Viura.h3498172-p2.Hotel-Reviews