Mercure Vientiane4.0 out of 5.0
Recent guest reviews
The welcome was good, the rooms are large and comfortable. The bedroom and bathroom have all the facilities you'd expect of a modern hotel. Breakfast was super, no more to say really. Location is OK, just a little walk to the mekong river and town.
Its a 5 star in my book. Great service and great way to end a long driving trip. The beds were comfortable and the staffs were accommodating. There were ample parking space and absolutely safe. The breakfast was super with a lot of choices.
I had the pleasure of staying in the Mercure Ventaine, Laos recently and enjoyed it tremendously. The room I had was a Junior Suite which was huge! Highly polished parquet flooring with the absence of carpeting made the room feel fresher and cleaner. The bathroom was a good size as well. Most importantly the bed especially the mattress and pillows were all very comfy!!👍🏼😄Thank you for the professional and friendly service!😁
On a business trip, arriving late evening. Service is so so at front door, same at reception. Thought visiting a friendly country, would expect some smiling & friendly faces, not the case. First impression entering the room is tired, need lots of uplift, bedding is hard, wouldn't really expect that in a small city hotel. At check out the next day, we were early, took really a while to get our bills sort out, between my other business 3 colleagues, room & transportation charges... And for a less than 10' distance to the airport, $15 for each of us are steep... !, will not stay again in my next business trips.
Centrally located and a short walk to a number of popular haunts along Mekong River, the clean rooms, amenities (to organise business functions), and most importantly the friendly and helpful staff makes my stay in Vientiane always pleasant and stress free. The GM of the hotel, Christopher, is very personable and approachable, and is always ready to offer a helping hand. This is important for travelers (especially first timers!) and highly recommended.
Old style Hotel,feels like stepping back a few years.I arrived to spend eight days at the hotel and was put on the fourth floor.It was quite comfortable until the lift stopped and there is 70 steps to the Reception! However the Manager changed my room to a lovely suite on the second floor The staff are very friendly as opposed to the general population which is quite "surley" Breakfast OK and lovely swimming pool. Overall I enjoyed the Hotel when compared to the City generally which I didn't like.
I had a great time here on the occasion of my first ever trip to Laos. The staff were uniformly kind and helpful. A friendly "Sabaidee" was never far from their lips. I loved my upgraded third floor room as it was very spacious and had a good view out over the Pool. That Pool itself was divine amidst the heat and the sun of the capital's late summer season. There is a gym and a handy Business Centre. The location of the property also represents the epitome of convenience for good restaurants and central city attractions. I also appreciated the free welcome drinks and the Poolside Bar's discounted Happy Hour beverages!
Located in nearest the Mekong river, the oldest city of Langxang kingdom, not so far from the airport, and you can walk from the hotel to the night market and admit the sunset across the Mekong. You can also spend your time to drink some beer and sunset looking
3 star property but bed quality is not good, staff are friendly and helpful, with very limited English skill, breakfast is reasonably range n quality, however don't expect too much service and food are not replaced quickly. Overall ok stay.
I stayed here 5 nights. The hotel was perfect for me. Central, safe, clean. Pool was excellent. Staff were very friendly and welcoming. Room was beautiful and spacious and clean. I would highly recommend this hotel.
Reviews from Trip Advisor
45% of guests recommend this hotelTotal of 479 reviews