See all properties

Mercure Vienna First

4.0 star property

Choose dates to view prices

Photo gallery for Mercure Vienna First

A cityscape with a building facade featuring ornate details and a street-level view of a bar area with a bartender.
A modern bathroom with a large mirror, a sink, a shower, and a bathtub.
A modern lounge area with a sofa set, a small table, and a wall with illuminated letters spelling 'VIENNA'.
Miscellaneous
A historic building with a classic facade, arched windows, and a prominent entrance.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Restaurant
  • Air conditioning
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
Desider Friedmann Platz 2, Vienna, Vienna, 1010
  • Place, Stephansplatz
    ‪3 min walk‬
  • Place, St. Stephen's Cathedral
    ‪5 min walk‬
  • Place, Hofburg Imperial Palace
    ‪10 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

A hotel room with a large bed, a desk with a laptop, a chair, and a window with curtains.

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(32 reviews)
  • City view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Queen Bed

A hotel room with a bed, pillows, a red blanket, a nightstand with a lamp, and a wall with text.

Privilege, Room, 1 Queen Bed

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

You may also like

Ad
Exterior

Ruby Lissi Hotel Vienna by IHG

Innere Stadt
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar
8.6 out of 10, Excellent, 1,003 reviews
$119 nightly
The price is $136
Jul 23 - Jul 24
Total with taxes and fees
Ruby Lissi Hotel Vienna by IHG

About the neighborhood

Vienna

Located in Innere Stadt, Mercure Vienna First is adjacent to Schwedenplatz and within a 5-minute walk of other popular sights like Stephansplatz. This 49-room, 4-star hotel welcomes guests with conveniences like a restaurant, concierge services, and dry cleaning/laundry services.

What's nearby

  • Schwedenplatz - 2 min walk - 0.1 miles
  • Stephansplatz - 3 min walk - 0.2 miles
  • St. Stephen's Cathedral - 5 min walk - 0.3 miles
  • Hofburg Imperial Palace - 10 min walk - 0.5 miles
  • Vienna State Opera - 14 min walk - 0.8 miles

Getting around

  • Salztorbrücke Tram Stop - 4 min walk
  • Vienna Mitte Station - 14 min walk
  • Vienna International Airport (VIE) - 22 min drive

Restaurants

  • ‪Hard Rock Cafe Vienna - ‬2 min walk
  • ‪Joma - ‬2 min walk
  • ‪Hungry Guy - ‬1 min walk
  • ‪Caffè a Casa - ‬2 min walk
  • ‪Josef Cocktail Bar - ‬1 min walk

About this property

Mercure Vienna First

At Mercure Vienna First, guests have access to a vending machine. Airport transportation is made easy with an airport shuttle (available 24 hours) for EUR 42 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and concierge services.
55-inch TVs come with satellite channels. Minibars, hair dryers, and safes are other standard amenities. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Daily buffet breakfast for a fee
Hotel Mercure Wien Zentrum
Innere Stadt
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.6 out of 10, Excellent, 1,001 reviews
$120 nightly
The price is $136
Jun 28 - Jun 29
Total with taxes and fees
Hotel Mercure Wien Zentrum

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Offsite parking within 1 mile (EUR 42 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 26 per person
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • VIENNA 1st

Things to do

  • Bicycle rentals

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (35 inch wide door)

More

  • 5 floors
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 100 per person, per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Airport shuttle fee: EUR 42 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 42 per day (3281 ft away)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Mercure Vienna First Hotel
Mercure First Hotel
Mercure Vienna First
Mercure First
Mercure Vienna First Hotel
Mercure Vienna First Vienna
Mercure Vienna First Hotel Vienna

Frequently asked questions

Is a free cancellation option available at Mercure Vienna First?

Mercure Vienna First offers free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Mercure Vienna First?

As of Jun 23, 2026, prices found for a 1-night stay for 2 adults at Mercure Vienna First on Jun 28, 2026 start from $146, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Mercure Vienna First?

This hotel is situated in Innere Stadt within a 10-minute walk of Stephansplatz, Hofburg Imperial Palace, and Spanish Riding School. You'll also find Vienna State Opera and Vienna Christmas Market less than a mile away.

Is there parking available at Mercure Vienna First?

Yes, there is an electric car charging station available.

Does Mercure Vienna First feature a casino on the premises?

No, Mercure Vienna First doesn't have a casino.

Will I find an indoor pool at Mercure Vienna First?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Mercure Vienna First?

Amenities that appeal to couples at this boutique hotel include a minibar as well as a restaurant and a bar.

Are there hot tubs at Mercure Vienna First?

No, this hotel doesn't have a spa tub.

Does Mercure Vienna First feature a restaurant that includes a breakfast menu?

Yes, Mercure Vienna First serves buffet breakfast for a surcharge each morning at VIENNA 1st.

Will Mercure Vienna First allow pets to stay for free?

No, pets and service animals aren't allowed at Mercure Vienna First.

Are there connecting rooms at Mercure Vienna First?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Mercure Vienna First?

The closest major airport to Mercure Vienna First is Vienna International Airport (VIE), which is 11.9 mi away (22 minutes by car).

Are there rooms with balconies at Mercure Vienna First?

No, you won't find guestrooms with balconies at Mercure Vienna First.

Mercure Vienna First Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 458 out of 813 reviews
Rating 8 - Good. 289 out of 813 reviews
Rating 6 - Okay. 54 out of 813 reviews
Rating 4 - Poor. 6 out of 813 reviews
Rating 2 - Terrible. 6 out of 813 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

TOSHIO

Liked: Cleanliness, amenities, property conditions & facilities
The room and the services were very good.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

MINAS

Liked: Cleanliness, staff & service, amenities
Very clean hotel with exceptional friendly and kind staff.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Usha

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful and friendly staff definitely made my stay much enjoyable!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Prashanth

Room was great and the staff were super helpful
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was great, staff very friendly and helpful.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Imam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Jacinthe

Liked: Cleanliness, staff & service, amenities
I enjoyed my stay at Mercure Vienna First. The staff (Lila) was very pleasant and always ready to assist me. The room was very clean, in order, comfortable, and quiet. In short, a place I highly recommend!
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a perfect location. Would love to go back
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. I would probably stay there again.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT HOTEL AND STAFF, VERY CENTRAL AND FABULOUS LOCATION.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Good location. Friendly staff. Clean and newly refurbished. Would have preferred to have had 2 single beds as an option but knew from booking this wasn’t available. Reception smelt amazing!
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Gert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the center of Vienna! Pleasant stay!
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here 2 nights, close to shopping and restaurants. Breakfast was very good and location was spot on! Would definitely stay here again!
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the centre of town easy walking distance from places of interest
Stayed 3 nights in Dec 2024
Verified

6/10 Okay

Amy

Location was good. Cleanliness needed improvement. I had to change rooms because the rug smelled like urine and it ruined my boots. Hospitality was adequate, not overly warm. Hotel decor is dated and is in need of a refresh.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Angeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, friendly and helpful frontdesk
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot give this hotel enough compliments.! Everything about our stay was fantastic. The room was fabulous amd the entire staff was very helpful and pleasant. Overall great experience!
Stayed 1 night in Jul 2025
Verified

8/10 Good

Will

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay- I’d come back. They need ice buckets and perhaps better pillows? Staff was great!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

This hotel is excellent. The staff are really friendly and helpful. Any query was answered expertly. The room is very well decorated and every need is catered to. Highly recommend this hotel. It is also in a great location.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Kieran

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was great. Our room was clean and had everything we needed in it. Staff were friendly and helpful. Breakfast was good with decent selection. The location was great for us, as we could walk everywhere around the city centre.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service
Great hotel on all aspects
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Sverlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place , everything around .
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot in the city center. A lot of things to do close to the hotel, really enjoyed our stay.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Rand

Liked: Cleanliness, property conditions & facilities
Walkable
Stayed 3 nights in Aug 2025