Mercure Vienna First

4.0 star property
Eco-certified hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Mercure Vienna First

Breakfast, lunch and dinner served
Sports facility
Exterior
Privilege, Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, desk
Breakfast, lunch and dinner served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
Desider Friedmann Platz 2, Vienna, Vienna, 1010
  • Schwedenplatz
    ‪3 min walk‬
  • Stephansplatz
    ‪4 min walk‬
  • St. Stephen's Cathedral
    ‪5 min walk‬
  • Vienna (VIE-Vienna Intl.)
    ‪22 min drive‬

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Room options

Privilege, Room, 1 Queen Bed

  • City view
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Double Bed

  • City view
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Vienna

Located in Innere Stadt, Mercure Vienna First is next to popular attractions like St. Ruprecht's Church and Schwedenplatz. Each of the 49 rooms at this 4-star hotel includes a minibar, a coffee maker, and a TV.

What's nearby

  • Schwedenplatz - 3 min walk - 0.2 miles
  • Stephansplatz - 4 min walk - 0.3 miles
  • St. Stephen's Cathedral - 5 min walk - 0.3 miles
  • Hofburg Imperial Palace - 9 min walk - 0.5 miles
  • Vienna State Opera - 15 min walk - 0.8 miles

Getting around

  • Salztorbrücke Tram Stop - 4 min walk
  • Vienna Mitte Station - 14 min walk
  • Vienna International Airport (VIE) - 22 min drive

Restaurants

  • ‪Hungry Guy - ‬1 min walk
  • ‪Joma - ‬2 min walk
  • ‪Philosoph - ‬1 min walk
  • ‪Josef Cocktail Bar - ‬1 min walk
  • ‪Kaktus - ‬1 min walk

About this property

Mercure Vienna First

Eco-certified hotel with a 24-hour front desk and a restaurant
Guests of Mercure Vienna First enjoy features like a business center, a computer station and express check-out. If you drive, self parking is EUR 32 per day, or you can take advantage of the airport shuttle (available 24 hours) for EUR 42 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this boutique hotel include free newspapers, laundry facilities, and a porter/bellhop.
Guests can expect to find TVs with satellite channels. Beds sport premium bedding and bathrooms offer hair dryers. Minibars, coffee makers, and safes are other standard amenities. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Czech, English, French, German, Italian, Russian, Spanish

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Property amenities

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 32 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 26 per person
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • VIENNA 1st

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Airport shuttle fee: EUR 42 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: EUR 32 per day
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Mercure Vienna First Hotel
Mercure First Hotel
Mercure Vienna First
Mercure First
Mercure Vienna First Hotel
Mercure Vienna First Vienna
Mercure Vienna First Hotel Vienna

Frequently asked questions

Is a free cancellation option available at Mercure Vienna First?

Mercure Vienna First offers free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Mercure Vienna First?

As of May 3, 2025, prices found for a 1-night stay for 2 adults at Mercure Vienna First on May 11, 2025 start from $156.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Mercure Vienna First?

This hotel is situated in Innere Stadt within a 10-minute walk of Stephansplatz, St. Stephen's Cathedral, and Hofburg Imperial Palace. You'll also find Vienna State Opera and Spanish Riding School less than a mile away.

Is parking available on site at Mercure Vienna First?

Yes, parking is offered for EUR 32 per day. Electric car charging is also available for guests.

Does Mercure Vienna First feature a casino on the premises?

No, Mercure Vienna First doesn't have a casino.

Will I find an indoor pool at Mercure Vienna First?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Mercure Vienna First?

Amenities that appeal to couples at this boutique hotel include around-the-clock room service, a minibar, and premium bedding.

Does Mercure Vienna First have a hot tub?

No, there isn't a spa tub at this hotel.

Does Mercure Vienna First feature a restaurant that includes a breakfast menu?

Yes, Mercure Vienna First serves buffet breakfast for a surcharge each morning at VIENNA 1st.

Will Mercure Vienna First allow pets to stay for free?

No, pets aren't allowed at Mercure Vienna First.

Does Mercure Vienna First have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Mercure Vienna First?

The closest major airport to Mercure Vienna First is Vienna International Airport (VIE), which is 11.9 mi away (22 minutes by car).

Are there rooms with balconies that I can book at Mercure Vienna First?

No, there aren't any guestrooms with balconies at Mercure Vienna First.

Mercure Vienna First Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 412 out of 732 reviews
Rating 8 - Good. 268 out of 732 reviews
Rating 6 - Okay. 43 out of 732 reviews
Rating 4 - Poor. 5 out of 732 reviews
Rating 2 - Terrible. 4 out of 732 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Harriet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great upgrade! Great reception. Great room. Great location.
Stayed 3 nights in Jan 2025

8/10 Good

Roberta

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the centre of town easy walking distance from places of interest
Stayed 3 nights in Dec 2024

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here 2 nights, close to shopping and restaurants. Breakfast was very good and location was spot on! Would definitely stay here again!
Stayed 2 nights in Nov 2024

10/10 Excellent

Angeline

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, friendly and helpful frontdesk
Stayed 4 nights in Nov 2024

10/10 Excellent

Zoila, Miami Shores

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at Mercure Vienna First 8 years ago and chose it for the same reasons again, and we were NOT DISAPPOINTED. We chose the breakfast included and everyday the staff was friendly, at the breakfast buffet, the front hotel staff, and house keeping. We appreciated their conversations about our day, and the hotel is in a great location to shops, restaurants, transportation and easily walkable to all that Vienna has to offer. We love this hotel and if we return to Vienna we will certainly stay here again.
Stayed 10 nights in Nov 2024

10/10 Excellent

Sverlana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place , everything around .
Stayed 1 night in Sep 2024

10/10 Excellent

Mario, miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Sep 2024

10/10 Excellent

JEANNETTE, DUBAI

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Ramin, Pompano Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mattress was fair. Pillows need to be replaced....too lumpy. But staff is very friendly, particularly in the restaurant. Location was our main focus and it was great, except we did not like an armed guard standing outside our adjacent building.
Stayed 4 nights in May 2024

8/10 Good

Cornelia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Breakfast was good. Staff were very polite, friendly and helpful. Didn't much like the red and black painted corridors.
Stayed 3 nights in Apr 2024

10/10 Excellent

Gary, College Station

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is ideally located for enjoying the Innere Stadt (historic) part of Vienna. The rooms are very comfortable and the breakfast quite good.
Stayed 8 nights in Apr 2024

8/10 Good

Patricia

Stayed 3 nights in Apr 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Harold

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property! Splendid staff!
Stayed 1 night in Jan 2024

8/10 Good

Sherry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was conveniently located and was easy and quick to walk to a lot of the main sites. The room was spacious and clean. What made this hotel for us was the front desk staff who were so helpful and went above and beyond to help us. Really great customer service.
Stayed 3 nights in Dec 2023

8/10 Good

Marlon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience
Stayed 3 nights in Dec 2023

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Near to the centre. Friendly staff and was able to leave bags before our airport transfer. Shower was lovely and powerful and bed was comfy. Room was modern and clean.Only slight criticism was that the pillows weren’t comfy.
Stayed 2 nights in Dec 2023

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Matt

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot in the city center. A lot of things to do close to the hotel, really enjoyed our stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Chiew Qooi Goh

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are very helpful and friendly. We had a pleasant stay.
Stayed 3 nights in Jul 2023

10/10 Excellent

Mark, Redwood City

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Funky hotel near bars, transport, and all of the major attractions.
Stayed 2 nights in Jul 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Location. Close to centre but in a nice little platz with bars and restos
Stayed 4 nights in Jun 2023