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Mercure Vienna First

4.0 star property
Hotel with a restaurant, steps from St. Ruprecht's Church

Choose dates to view prices

Photo gallery for Mercure Vienna First

Exterior
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Miscellaneous
Miscellaneous

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Restaurant
  • Air conditioning
  • Parking available
  • Business services
  • Laundry

Explore the area

View in a map
Desider Friedmann Platz 2, Vienna, Vienna, 1010
  • Place, Schwedenplatz
    ‪2 min walk‬
  • Place, Stephansplatz
    ‪3 min walk‬
  • Place, St. Stephen's Cathedral
    ‪5 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪18 min drive‬

Room options

Privilege Double Room

  • Sleeps 2

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(26 reviews)
  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Queen Bed

Privilege, Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, desk

Privilege, Room, 1 Queen Bed

8.8 out of 10
Excellent
(5 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room

  • Sleeps 2

Executive Suite

  • Sleeps 2

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About the neighborhood

Vienna

Located in Innere Stadt, Mercure Vienna First is next to popular attractions like St. Ruprecht's Church and Schwedenplatz. Each of the 49 rooms at this 4-star hotel includes a minibar, a coffee maker, and a TV.

What's nearby

  • Schwedenplatz - 2 min walk - 0.1 miles
  • Stephansplatz - 3 min walk - 0.2 miles
  • St. Stephen's Cathedral - 5 min walk - 0.3 miles
  • Hofburg Imperial Palace - 10 min walk - 0.5 miles
  • Spanish Riding School - 10 min walk - 0.5 miles

Getting around

  • Salztorbrücke Tram Stop - 4 min walk
  • Vienna Mitte Station - 14 min walk
  • Vienna International Airport (VIE) - 22 min drive

Restaurants

  • ‪Hard Rock Cafe Vienna - ‬2 min walk
  • ‪Joma - ‬2 min walk
  • ‪Hungry Guy - ‬1 min walk
  • ‪Caffè a Casa - ‬2 min walk
  • ‪Josef Cocktail Bar - ‬1 min walk

About this property

Mercure Vienna First

Hotel with a restaurant, steps from St. Ruprecht's Church
Guests of Mercure Vienna First enjoy features like a business center, a computer station and express check-out. If you drive, self parking is EUR 32 per day, or you can take advantage of the airport shuttle (available 24 hours) for EUR 42 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this boutique hotel include free newspapers, laundry facilities, and a porter/bellhop.
Guests can expect to find TVs with satellite channels. Beds sport premium bedding and bathrooms offer hair dryers. Minibars, coffee makers, and safes are other standard amenities. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Exterior
Hotel Mercure Wien Zentrum
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Property amenities

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 32 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 26 per person
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • VIENNA 1st

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Airport shuttle fee: EUR 42 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: EUR 32 per day
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Mercure Vienna First Hotel
Mercure First Hotel
Mercure Vienna First
Mercure First
Mercure Vienna First Hotel
Mercure Vienna First Vienna
Mercure Vienna First Hotel Vienna

Frequently asked questions

Is a free cancellation option available at Mercure Vienna First?

Mercure Vienna First offers free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Mercure Vienna First?

As of Dec 27, 2025, prices found for a 1-night stay for 2 adults at Mercure Vienna First on Jan 6, 2026 start from $142.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Mercure Vienna First?

This hotel is situated in Innere Stadt within a 10-minute walk of Stephansplatz, Hofburg Imperial Palace, and Spanish Riding School. You'll also find Vienna State Opera and Vienna Christmas Market less than a mile away.

Is parking available on site at Mercure Vienna First?

Yes, parking is offered for EUR 32 per day. Electric car charging is also available for guests.

Does Mercure Vienna First feature a casino on the premises?

No, Mercure Vienna First doesn't have a casino.

Will I find an indoor pool at Mercure Vienna First?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Mercure Vienna First?

Amenities that appeal to couples at this boutique hotel include around-the-clock room service, a minibar, and premium bedding.

Does Mercure Vienna First have a hot tub?

No, there isn't a spa tub at this hotel.

Does Mercure Vienna First feature a restaurant that includes a breakfast menu?

Yes, Mercure Vienna First serves buffet breakfast for a surcharge each morning at VIENNA 1st.

Will Mercure Vienna First allow pets to stay for free?

No, pets aren't allowed at Mercure Vienna First.

Are there connecting rooms at Mercure Vienna First?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Mercure Vienna First?

The closest major airport to Mercure Vienna First is Vienna International Airport (VIE), which is 11.9 mi away (22 minutes by car).

Are there rooms with balconies that I can book at Mercure Vienna First?

No, there aren't any guestrooms with balconies at Mercure Vienna First.

Mercure Vienna First Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 442 out of 787 reviews
Rating 8 - Good. 282 out of 787 reviews
Rating 6 - Okay. 51 out of 787 reviews
Rating 4 - Poor. 6 out of 787 reviews
Rating 2 - Terrible. 6 out of 787 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marsha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2025

8/10 Good

Imam, Stalybridge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Aug 2025

8/10 Good

Joyce, Balwyn North

Liked: Cleanliness, property conditions & facilities
Clean and quiet room. Basic amenities supplied but no hair conditioner or body lotion. The cleaning team came into my room before I had checked out - the hotel should notify the cleaning team once guests have checked out before coming to clean the room.
Stayed 3 nights in Sep 2025

10/10 Excellent

noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a perfect location. Would love to go back
Stayed 4 nights in Sep 2025

4/10 Poor

Marianne

Traveled with partner
Disliked: Staff & service, amenities
Great location. No service (person seldomly at desk) Underperforming Air Conditioning. Was 28 degrees in room. Asked for maintenance. Maintenance came and told us it was normal. Loaned us a fan. Horrible pillows bad bed. Would try something else.
Stayed 4 nights in Aug 2025

10/10 Excellent

Rand

Liked: Cleanliness, property conditions & facilities
Walkable
Stayed 3 nights in Aug 2025

8/10 Good

Will

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay- I’d come back. They need ice buckets and perhaps better pillows? Staff was great!
Stayed 1 night in Aug 2025

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. I would probably stay there again.
Stayed 1 night in Aug 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort

Great location

The hotel was in an excellent position and the staff were very friendly and helpful with providing local information. The room itself was a bit dark with the curtains open perhaps due to the small window but mainly due to the dark grey decor which was a little tired in places. The double sliding mirror doors to the bathroom was quirky but not ideal for me ,however 10/10 for the rain shower which was perfect in my opinion. As said great location and particularly if you like the local friendly bars and some good craft beer. A few minutes walk from the Ubahn and the busy centre for a true Vienna experience.
Stayed 3 nights in Jul 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

This hotel is excellent. The staff are really friendly and helpful. Any query was answered expertly. The room is very well decorated and every need is catered to. Highly recommend this hotel. It is also in a great location.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dominic

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot give this hotel enough compliments.! Everything about our stay was fantastic. The room was fabulous amd the entire staff was very helpful and pleasant. Overall great experience!
Stayed 1 night in Jul 2025

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and helpful staff, especially Oliver helped my wife with direction to chemist etc. Thank you again
Stayed 4 nights in Jun 2025

10/10 Excellent

Kieran

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was great. Our room was clean and had everything we needed in it. Staff were friendly and helpful. Breakfast was good with decent selection. The location was great for us, as we could walk everywhere around the city centre.
Stayed 3 nights in Jun 2025

10/10 Excellent

Samanta

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Katherine

Traveled with family
Liked: Cleanliness, property conditions & facilities
We arrived at this destination by taxi. Apparently in the afternoon/evening you cannot access the plaza in front by car. I wish somebody had told me this before we arrived with several suitcases in the late afternoon. I walked around the corner and found reception. They do not have anybody to help with the luggage. I walked around the corner and found reception. They do not have anybody to help with the luggage. They do have a little luggage cart you can roll over the cobblestones yourself. The plaza seems quaint and quiet but it turns into a bustling night spot for young people in the evening. If you’re looking for pubs and excitement and a youthful crowd, this might be a great choice of a hotel for you. We were very nicely greeted by reception. Our first room did not smell good and was right next to the elevator on the second floor, so I requested a change. We switched to a room on the third floor. The room was very small, but clean. There was very little room around the bed. The bathroom was fine, small but clean.One amenity I wish it had was hair conditioner. For breakfast, they charge 30 a person. It is very easy to go around the corner and get your own breakfast at a shop for less. The hotel is in a convenient location for taking a stroll by the water or going to Stephensplatz. With so many hotel options in Vienna, I do not believe this one has the amenities to be iworth the price.
Stayed 1 night in Jun 2025

6/10 Okay

Suvi

Stayed 3 nights in Jun 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
The
Stayed 1 night in May 2025

6/10 Okay

Jesus

Liked: Property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Elvira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT HOTEL AND STAFF, VERY CENTRAL AND FABULOUS LOCATION.
Stayed 2 nights in Apr 2025

8/10 Good

Roberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

nice hotel exceptional positon with some flaws

Nice hotel in exceptional location. Polite staff, very clean, sometimes a bit noisy from the crowd in the bars outdoor but nothing really annoying. What I found annoying though is there are no chairs with backrest in the room! It's very uncomfortable if you have to work or use your laptop for more than 10 minutes. The armchair is also awkward to sit on (kind of inclined), I would not recommend the hotel for an extended business trip.
Stayed 5 nights in Apr 2025

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, with easy walking access to the subway, bars, shops and all the main sights. No complaints about the hotel at all, just make sure you have your dancing shoes to learn the waltz in the corridors!
Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, good room, couldnt turn the heating down and it was so hot we couldnt sleep
Stayed 3 nights in Mar 2025

10/10 Excellent

Otto, Murfreesboro

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location and friendly service! Nespresso machine always fully stocked along with mineral water glass bottles!
Stayed 6 nights in Mar 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, location perfect for sightseeing, breakfast was excellent. Staff all friendly and helpful. Room clean and functional.
Stayed 3 nights in Mar 2025

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