Hotel Expo Verona4.0 out of 5.0
Recent guest reviews
Friendly reception staff, beautiful hotel grounds, nice furnishings, hotel rooms are very decent size...Breakfast is also very good for 4* hotel. Decent SPA, plenty of parking available...Overall very good experience!
Good location: close to Verona, International Airport, Lake Garda. Good breakfast was provided. Room was nice and clean. Free parking is close to the hotel. Supermarket is nearby. The fitness room is well equipped.
A good basic hotel with some good (food & beverage) and not so) good (front reception)staff. Comfortable rooms, suitable for business travelers. Restaurant staff were willing, and food by Italian standards was adequate. I ate there over several nights. A handy hotel for the airport and freeway, but too far from Verona to be handy if you want to spend time visiting this fabulous little city.
My partner and I visited the hotel as part of a package deal with BA. The hotel is located in the middle of an industrial estate but well located to serve the local area as long as you have a car, as it isn't on any public transport routes. The hotel is very clean and the staff were super friendly throughout our stay. In terms of facilities, the hotel has a spa, secure car garage, but not basics like tea and coffee making facilities in the room or an iron. There is also no 24 hour room service. This is my only reason for giving a 3 star as I would expect a lower star rated hotel to have these facilities.
I stayed in this hotel for few days during a business trip, i received a great hospitality and help from the stuff here. I have to always remember Celia at the front desk with her charming, professional smile that made my day even better. Also luigi, the only human who can help u eat food in verona after 9pm 😂. I really recommend the hotel, not because of the amenities or the location but for the Great Stuff members.
We stayed there over night because of flight cancellation. The staff is very helpful and the food was great. It is too far from Verona to visit without a car and not much in walking distance. But they lend bikes to ride around villafranca.
Beautiful clean hotel, too far from Verona city center, car is definitely needed. It is in a commercial and manufacturing area, not great for holidays. Breakfast room was great and food selection was excellent.
Stayed here again over last weekend. Again found all the staff very helpful, room was excelent, large, clean and fully appointed. Breakfast continues to be very good. Location is in the middle of an industrial area, but was perfectly located from where I spent the weekend. In all, better than last year - well done to all involved.
Stayed at Hotel Expo Verona for 6 nights as one of our sons attended a sport event at nearby hotel. Overall we had a great stay. Our room was clean and in great conditions. The staff were polite. We booked the hotel via Expedia and didn't find any trouble with our booking or description of the hotel. We knew from looking up the map that the hotel was about 20 minutes drive to Verona. The only 2 things that hold me from giving it a 5, one was that the hotel might provide free transportation to the airport but didn't provide free transportation to the town main train station (to catch a train to Verona) which is much closer to hotel than the airport. I found it very odd and felt that it should be provided. The hotel staff called taxi for us for the morning trip to the train station and we were told that when we returned we could call the hotel to arrange a taxi to pick us up at the train station. However, when we called the hotel in the evening to help us arrange the taxi, the night staff refused to call the taxi for us and stated that it was a policy he could not call the taxi for us because the pick up was not at hotel. It was difficult for us to call taxi company because we didn't speak Italian. At the end, we found a nice Italian couple who speak English and kindly helped up with the taxi calling. I think the hotel could have done more to help foreign guests who do not speak Italian. After all, this is a hospitality service, and calling a taxi for your hotel guests should not be a problem. Another let down was that the hotel had a Chinese tour group which seemed to arrive a few days after us. The hotel set up a different breakfast room for the tour group. I came down with my son for a breakfast and the front desk staff immediately told me to go to the tour group room which I found it loud, chaotic and not the same selection of breakfast. I asked the waitress about the bread and she seemed very frustrated with my questions (not sure if it was because she didn't understand English well or she thought I was one of the tour group). I sat there for 5 minutes and then walked out to tell the Front Desk staff that they must have make a mistake and I walked back to another breakfast room. Other than that morning, the breakfast each day was wonderful with selection of cold cuts, breads, pastries, yogurts, fruits and cereals, and of course great coffee. Beside those 2 issues, I would say our stay was great overall. The public spaces and rooms were clean and well-decorated. The exercise room was in great condition. Our floor was generally quiet and we all slept well. The staff were polite and helpful (except that one taxi incident). I would definitely stay at Hotel Expo Verona again if I am in the area.
We stayed here from Saturday to Thursday for vinitaly show. The hotel is way over priced for what they offer. The wardrobe is tiny. The breakfast selection is very poor. Each day we were up early to go to the fair which is about 30-40 minute drive depending on traffic. On our final day there was no fair and we were looking forward to a much deserved sleep in. At 8.30am we were woken by drilling noise which continued. Then at 9.30am house keeping entered our room without knocking. This is an absolute disgrace. As a result we checked out earlier than 12 since we did not have the relaxing morning we needed. They tried to over charge by €200 for pillows in the room. When we queried the final bill they deducted it. Wouldn't be rushing back to start here.
Reviews from Trip Advisor
89% of guests recommend this hotelTotal of 508 reviews