Hotel Antares4.0 out of 5.0
Recent guest reviews
In September we took a European trip traveling to 4 countries. This was by far the worst hotel of our visit. In fact, it was the worst hotel I've ever stayed at. At our first room we went to open the window only to have it fall in as the upper hinge was not attached. We decided to pull the curtains since all we were looking at was an industrial park and when we did so there were dozens of green bugs about the size of my pinky fingernail across the curtain. We immediately removed our suitcases and went to the front desk. Our tour guide was in the lobby and upon seeing our return insisted we have a new room. It wasn't much better, as soon as we entered we noticed a bug by the remote, a bug and a rip on the sheet and more green bugs, I took a few pictures and quickly exited. We were given a third room. Not much brtter but at least we didn't see any bugs. Needless to say this was not an enjoyable visit. Luckily we only stayed one night. Dinner and breakfast were included but after seeing all the bugs we were bit afraid to eat. We did consider leaving but we appeared to be staying in an industrial park there was nowhere else to go. There is a large pool that they highlight on their website, but it was closed for some chemical emergency. Our departure was delayed the next morning as three people we were traveling with were stuck in the elevator. If this hotel had been in the United States it would have been condemned. Our seasoned tour guide said it was the worst hotel she had ever stayed at as well.
If you are looking for an upscale hotel within walking distance to the center of town, this hotel isn’t for you. If you are looking for comfortable accommodation to use as a base for day trips by car in the region, this hotel is for you. Pro: Close to exits to and from major highways, saving at least a hour a day of traffic. Close to two large supermarkets, one of which has many small restaurants. Walking distance to an excellent and moderately priced restaurant. Against: Aging , simple but ample breakfasts.
Stayed in this dump for a week because of a botched booking by our holiday company. Part of a coach party who had booked for Torbole,lake garda. Room not cleaned on arrival, loose wires and electric sockets taped to wall. Food in the restaurant was never hot ,tasted bland and same every morning and evening.. Hotel sited near derelict area of industrial area with strange smells and nothing close by except for a supermarket 400 metres away.. Staff at hotel were useless.
I booked this hotel for 4 days at the last minute as I was attending a show at the Fiere and most hotels were already booked. It was after the fact that I read a lot of bad reviews and thought I'd made a mistake...Well after visiting here I have to say though because of some design flaws it presents itself as less than a 4 star hotel...The bathroom itself is actually pretty well done but when the vanity is crumbling apart because of a poor surface selection it is a pity that it just drags the whole hotel down..gives you a feeling of very poor conditions...When in fact the looby area is very well done...the pool area is beautiful.. I read complaints about the breakfast buffet though it does pretty much remain the same everyday in the scope of hotel breakfast buffets it is really quite alright with a lot of food to choose from...sadly the dinner buffet is one I would flat out discourage anyone from choosing...after charging you 16 EU for a substandard offering they charge you even for water....???? Not to worry there is an EXCELLENT Italian restaurant walking distance @ 4 minutes left of the front entrance on the right side of the street called La Greca that is top notch and very reasonable.... Now that I know what it is all about I'd stay here again....Being as they seem to want to make this place nice....I assume they know they screwed up on the vanities and next visit I am hoping those nasty falling apart wood tops are replaced with some nice local marble....
I stayed here as part of a tour in September 2017 and it was a TERRIBLE experience. I don't know how the pictures on the hotel website were created because they could not be any less representative of the actual experience. I am both a regular, global business traveler, as well as a person who travels for pleasure and I my honest review is that I have never stayed at a more awful hotel. If you are considering booking here, please rethink your accommodations. It really is THAT BAD.
We booked in a hurry, turned up & were nearly knocked out by the smell of pig excrement. Yes, Not only is this hovel hurrendous inside, it manages to stink inside & out too! We were so disgusted that we spent 5 minutes in the room taking photos & left. The hotel DID NOT offer us any refund. SO BEWARE BEWARE BEWARE!!! We have travelled to hundreds of hotels around the world and never ever seen anything as bad as this place. Just thinking about it again makes me nauseas. Even bringing to the attention our disgust to Tiziana - The Hotel Manager made no difference. They offered us another room?!!? The place smelt so bad, what makes them think another room was going to be any better?!? When we wrote to complain, they then lied & said they offered us a "complimentary meal" in their restaurant......Yeah, that's exactly what I'd like to do, eat a meal in a place that smells of Pigs' s....t ! As we were in a rush I didn't get time to take photos of everything but I can only hope the photos we have uploaded show possible guests the horror of what awaits. In the room we had bags galore. Someone had kindly left the cardboard top of a beer packet on the bedside table, Take a look at my photo of the TV remote!, who would dare touch this? The icing on top the cake was the Jacuzzi bath, so gross, it looked like a lady of the night had been dancing in it in high heeled stilletos. I took the opportunity to stick a cotton bud up one of the washer jets for the Jacuzzi, it came out with hair & lord only knows what other grossness it had on it, but it was black & dark green!! The plug sockets are a death trap, the hallways are dark & dirty. Seriously, NEVER EVER BE TEMPTED TO BOOK THIS PLACE.
We stayed at this hotel as part of a group tour. The majority of us were extremely disappointed in the quality of this hotel. There were BUGS in the rooms. And signs of bugs in the beds too. I do not recommend this hotel
I am very disappointed with my last tour with Europa Tours - Lago di Garda & the Dolomites from 2nd to 9th September 2017. When we arrived at the Hotel Antares Sport, Beauty & Spa - 4 star – Villa Franca, Verona, and the keys of the rooms were distributed, we went to our allocated room finding that the room was already occupied. Luckily that the guests were not there! When I went to complain the receptionist, she told me that it is not possible that the room was occupied. Then one of her colleagues (I guess she was her supervisor) asked what is the matter and she told her about the room in question. Her colleague then told her that the room is occupied! The receptionist then just gave me another room without even excusing herself!! What good manners eh!! The room (we complained with the hotel and not with the tour leader as this is an issue to be resolved with the hotel, but nothing happened): - Jacuzzi not working - We wanted some extra clothes hangers as we had only 4 between 2 persons. The day after they brought us another 4!!!! So how can we use 8 hangers for 7 nights when I personally had 12 shirts! - Water flowing from underneath the bath - We cannot open the windows because if we do, green insects will come inside - No place to place the toilet paper and even anything inside the shower One of our friend’s room lacked a shower curtain. When we complained they said that they will take care of it, but nothing happened till the last day Food: It was stated even in the brochure, that there will be a choice of menu every day, but this was not the case. Just one type of food was served. The only time that there was some sort of choice is when we complained that most of the kids did not like what was offered and the day after we had a choice of hamburgers and turkey! When the hotel prepared some chicken nuggets and the headwaiter went around the tables offering to the kids and adults, he was sarcastic, not to mention that we were promised soup and one evening soap was not available. Other matters: Service with a smile does not exist in this hotel. On Thursday when it was raining instead of placing carpets to avoid flooding in certain areas of the hotel, towels were used!!!! On Friday during breakfast there was no toaster available for us to use as this was being used by a group of footballers. When we complained, we were told that we cannot use as this was exclusively to be used for the footballers only!!!!! What a shame eh!
4* someone's having a laugh and it wasn't us. Came with National Holidays supposedly to Lake Garda but at the last minute were told we'd been upgraded to another 4* hotel nearby. For a start it was nowhere near Lake Garda but in the middle of an industrial site miles away. On arrival we were shunted (like the cattle next door) through - no luggage porters especially for the very elderly couple in the party who were totally confused as to where to go. Managed to find our room via a dark creepy corridor so dimly lit my sister in law fell over the lip where the carpet met the floor tiles. Room ok but could have been cleaner. Asked for another pillow which was promptly provided but on further inspection was found to be brown and stained. Wouldnt have let my dog sleep on it!! No tea or coffee making facilities in the room but we brought our own and an electric water heater with us which burnt out and started smoking right under the smoke alarm which horrifyingly never emitted a peep. OMG!!! Next, the food if you could call it that. SAME slop day in day out with 2 heat settings -lukewarm and clock cold and tasteless (wouldnt have given my dog that either) Slimmers paradise!!! Had to pay for water at mealtimes and despite asking 4 times one night never did get any. Staff rushed and inexperienced even rude at times including the one in charge on reception who didnt give a toss when we complained. On the plus side the pool was lovely (on the one day we were allowed to use it) as was the outside terrace by the bar and the girls who served there were great. Best of the lot. In conclusion i would say this place needs a massive refurb or demolishing altogether. If you find yourself in need of some where to lay your head avoid this place and bring a tent!!!
I was booked to stay in lake Garda on a coach holiday with national coaches we found out today that un be known to us all on the coach we were no longer staying at lake Garda but staying at this hell hole both myself and brother paid a single supplement to stay in what I can only describe as a coffin room it looks like a standard room divided into 4 singles. it's awful cold and claustrophobic. I have also had to share my room with dung beetles ive attached a photo in 3 days ive had 7 of them .the place as in other reviews appears to be in an industrial site stinks of silage which also smells around the inside of the hotel. the food served tonight was absolutely disgusting cold uncooked veg pale to raw cold chips watery soup and of a very poor standard. flies all over the food and not a drink of water or tea coffee served with the meal.i can honestly say this is by far the worst hotel I have ever stayed in and I am well travelled.i would also make the point of mentioning national holidays will be having to deal with 36 very angry people on a holiday booked as staying on the shores of lake Garda to find out we are 1.5 hrs away and the customer relations haven't had the decency to reply to customer complaints.i think I would rather have stayed in a tent on the shores of lake Garda than staying here.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located in Valerio Catullo Airport within a 15-minute walk of Museo Nicolis, Hotel Antares is within a few miles (5 km) of Castello Scaligero. This 4-star hotel welcomes guests with 182 rooms and conveniences like a full-service spa, an outdoor pool, and an indoor pool. It's near the airport and also close to Golf Club Verona.
Free buffet breakfast is included with your stay. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room.
All of Hotel Antares's 182 soundproofed rooms provide minibars, free newspapers, and free bottled water. Guests can enjoy free WiFi and satellite TV. Bathrooms offer hair dryers, free toiletries, and bidets. Safes and desks are other standard amenities.
Hotel Antares features a full-service spa, an indoor pool, and an outdoor pool. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this spa hotel include a 24-hour fitness center, a sauna, and a rooftop terrace.
Reviews from Trip Advisor
43% of guests recommend this hotelTotal of 1203 reviews