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Hotel Imperial

3.0 star property
Colonial hotel with a 24-hour front desk and an outdoor pool

Choose dates to view prices

Photo gallery for Hotel Imperial

Balcony
Lobby
Exterior
Presidential Suite, City View | Desk, iron/ironing board, free WiFi, bed sheets
Balcony

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
Calle Miguel Lerdo #153, Col. Centro, Veracruz, VER, 91700
  • Place, Zócalo
    ‪1 min walk‬
  • Place, Veracruz Cathedral
    ‪2 min walk‬
  • Place, Veracruz Harbour
    ‪3 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds

  • 176 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | Desk, iron/ironing board, free WiFi, bed sheets

Junior Suite

8.6 out of 10
Excellent
(4 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Presidential Suite, City View

Presidential Suite, City View | View from room

Presidential Suite, City View

  • 462 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | Desk, iron/ironing board, free WiFi, bed sheets

Junior Suite, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 2 Double Beds

Executive Double Room, 2 Double Beds | Desk, iron/ironing board, free WiFi, bed sheets

Executive Double Room, 2 Double Beds

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Room

  • Sleeps 2
  • 1 King Bed

Deluxe Studio Suite

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Veracruz

Located in Malecon, Hotel Imperial is next to Zócalo and Fototeca. This 37-room, 3-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Zócalo - 1 min walk - 0.1 miles
  • Veracruz Cathedral - 2 min walk - 0.1 miles
  • Veracruz Harbour - 3 min walk - 0.2 miles
  • Malecón de Veracruz - 5 min walk - 0.3 miles
  • Naval Historical Museum - 7 min walk - 0.4 miles

Getting around

  • Veracruz Central Station - 8 min walk
  • General Heriberto Jara Intl. Airport (VER) - 28 min drive

Restaurants

  • ‪Los Portales de Veracruz - ‬1 min walk
  • ‪Restaurant Bar Regis - ‬1 min walk
  • ‪Bar El Estribo - ‬1 min walk
  • ‪Gran Café del Portal - ‬1 min walk
  • ‪La Fonda De Las Gordas - ‬2 min walk

About this property

Hotel Imperial

Colonial hotel with a 24-hour front desk and an outdoor pool
Guests of Hotel Imperial enjoy features like an outdoor pool, free WiFi in public areas, and laundry facilities. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Additional amenities include a water dispenser and a banquet hall.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Free local calls, desks, and free toiletries are also standard.
Recreational amenities at the hotel include an outdoor pool.

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Hotel Mar y Tierra Veracruz
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  • Pet friendly
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 1,001 reviews
$59 nightly
The price is $71
Dec 26 - Dec 27
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1794
  • Colonial architecture
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-9:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Hotel Imperial Veracruz
Imperial Veracruz
Hotel Imperial Hotel
Hotel Imperial Veracruz
Collection O Hotel Imperial
Hotel Imperial Hotel Veracruz

Frequently asked questions

What can I see within easy reach of Hotel Imperial?

This hotel is situated in Malecon, just steps from Veracruz Harbour and Zócalo, and within a short walk of Malecón de Veracruz. You'll also find Naval Historical Museum and Carranza Lighthouse less than a mile away.

Is parking available on site at Hotel Imperial?

Yes, self parking is offered for free at the hotel.

Does Hotel Imperial have a casino on the premises?

No, Hotel Imperial doesn't have a casino.

Is there an indoor pool at Hotel Imperial?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

Is Hotel Imperial good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Hotel Imperial?

No, this hotel doesn't have a spa tub.

Does Hotel Imperial have a restaurant with a breakfast menu?

No, Hotel Imperial doesn't have a restaurant that serves breakfast.

Does Hotel Imperial allow pets to stay free of charge?

No, pets aren't allowed at Hotel Imperial.

Does Hotel Imperial have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Imperial?

The closest major airport to Hotel Imperial is General Heriberto Jara Intl. Airport (VER), which is 6.6 mi away (28 minutes by car).

Can I book a room with a balcony at Hotel Imperial?

Yes, some guestrooms at Hotel Imperial offer a balcony and may feature city views.

Reviews

Hotel Imperial Reviews

7.4

Good

7.4/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 130 out of 371 reviews
Rating 8 - Good. 99 out of 371 reviews
Rating 6 - Okay. 59 out of 371 reviews
Rating 4 - Poor. 33 out of 371 reviews
Rating 2 - Terrible. 50 out of 371 reviews

Reviews

2/10 Terrible

Gil

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Tenian cucarachas, el elevator se descompuso dos veces se fue la luz por 24 hrs y solo decian ya llega en un rato y así nos trajeron todo el día
Stayed 4 nights in Jul 2025

2/10 Terrible

Jose ANTONIO

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel se encuentra con muy malas condiciones de limpieza, el aire acondicionado, muy obsoleto y hace mucho ruido durante las noches. Me encontré una cucaracha en mi habitación y no fueron a hacer la limpieza, a pesar de qué lo reporte, el estacionamiento, muy pequeño, los colchones de la habitación, aguados y viejos Las toallas muy sucias, en general, mala calidad de Hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Raymundo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything
Stayed 3 nights in Jul 2025

10/10 Excellent

Germán

Stayed 2 nights in Jul 2025

8/10 Good

Barrett

Stayed 10 nights in Jun 2025

6/10 Okay

Norma

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
La propiedad necesita mucho mantenimiento la regadera estaba oxidada. Las sabanas estan manchadas muy viejas el servicio es exelente
Stayed 8 nights in May 2025

10/10 Excellent

Helenna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Mayte Samantha

Stayed 2 nights in Apr 2025

6/10 Okay

Yesenia

Traveled with family
Disliked: Cleanliness
Great location but the hotel was empty and not clean. We had three rooms, one of the rooms had chips under the bed, the other room seemed like it was being renovated it had touch up paint covering the mold and the toilet bowls and showers were awful in all three rooms
Stayed 4 nights in Nov 2024

2/10 Terrible

Mariana

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel imperial veracruz mexico

El hotel imperial en veracruz es una propiedad muy vieja necesita remodelación colchones y almohadas muy duras nesesita urgente una remodelación
Stayed 3 nights in Nov 2024

6/10 Okay

Amber

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

oralia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not what is shown on the pictures. Rooms smell and it feels dirty. Staff is not friendly nor help. We had to take our own baggage down to the room and out to the car. Will never stay there again.
Stayed 1 night in Jun 2024

8/10 Good

Javier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great foo ok overall i well recommended .
Stayed 1 night in Dec 2023

10/10 Excellent

Rey de jesus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very nice but is noise because the ubication, great place high recommended
Stayed 1 night in Nov 2023

10/10 Excellent

Lauren

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

FRANCY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

4/10 Poor

Dionisio

Traveled with family
Disliked: Property conditions & facilities
Very good location but old building that need an update!!! Rooms with humidity smell!!! Elevators does not work all the time… price ok but could improve service and facilities

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful, charming stay

Very charming hotel! I loved the old, antique feel, upgraded with some modern touches. The overall historical feel was preserved, and the nice modern touches in the bathroom blended in, without taking away from the old charm. Service was also excellent - all of the women at the reception desk were super nice and friendly.
Stayed 2 nights in Nov 2022

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
they gave my room to someone else and canceled my reservation and left me to sleep in my car because I couldn't find vacancy elsewhere. they DID NOT REFUND MY PAYMENT!! I AM VERY UPSET.
Stayed 2 nights in Jan 2022

8/10 Good

Maximino

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 4 nights in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and awesome staff. We will definitely stay here again
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

Hotel was ok

Hotel was ok. But a bit outdated. Location is great
Stayed 3 nights in Jul 2019

2/10 Terrible

Jose, Highland Park, Illinois

Disliked: Staff & service
Poor attitude and responsiveness of manager. Very poor service to customers. Not accountability at all. Noisy place at night due to Street parties. If you want your vacation end up in a total disaster, stay in this hotel
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018