Hotel Lux3.0 out of 5.0
Recent guest reviews
The location couldn't be better but this hotel is very poor. We were in one of the rooms round the corner from the main hotel and whilst the room was functional if not cramped with the extra bed for our child, the bathroom was pretty awful.... Breakfast was minimal and the breakfast room so tiny it could only accommodate a few guests at a time, not that there was any desire to linger as there wasn't much to eat. The coffee was good though. It is difficult to see how this can be a 3* hotel when others we have stayed in have been far superior. Disappointing.
Hotel near Ss. Marco Square, maybe 5 min on foot from the square. Rooms are not very spacious, breakfast is not rich, but who cares about that? Location is more than perfect. I truly recommend it. You can take a water taxi just in front of the hotel. I truly recommend it.
Hotel very central but very dated. First night was okay room looked clean, breakfast was nice. Staff were helpful. The second stay turned out not to be so good during the night on the last night I woke to find BED BUGS on my pillow and on the sheets. I scooped them all in to a glass and in the morning took them to the reception the gent behind the desk said are they bugs. Can I keep them to show the manager. I wasn't planning taking them home as a souvenir. There was no apologises or anything.
Visited Venice for an overnight trip from Lake Garda, easy train journey. The hotel is conveniently located near St. Marks Square. Very quaint Venetian style, room (301) was adequate with private bathroom, bedroom a little on the small side. Air conditioning was controlled at Reception, 3rd floor was quite warm. The mattress could do with replacing, could feel the springs and pillows were lumpy, but after a nice meal, bottle of wine and having walked for miles slept well! Pleasant staff.
We booked this hotel for our last night away following a cruise. We visited the front of the building before we cruised and must admit were a little concerned - very steep staircase, down a dingy alley (but there are plenty of those in Venice!). I then made the mistake of looking at reviews and consequently spent the week on the cruise dreading checking in. We arrived about 10.30, met by a lovely lady on the reception, not surprisingly the room wasn't available but she didn't hesitate in offering to take our luggage whilst we went wandering. We arrived back at 3, collected the cases, up another flight of stairs and dreaded opening the door - all fears unfounded. The room was typical Italian old style, the ceiling beams were exposed and the walls covered in beautiful fabric. The bathroom was a good size, ok the floor tiles were a bit damaged but it was spotlessly clean and the shower was really strong - always a bonus! The bed was a little firm for me but for one night it was just fine. They made a small (3€) charge for 6 hours internet which I wouldn't have needed had I been able to get 3/4g signal but compared to the extortionate fee the cruise lines charge this was nothing. Having read the reviews I was wary about breakfast but needn't have worried. We were shown to a table and offered hot drinks by a waitress, there were cereals, yoghurts, fruit, jams, Italian toast in little packets and we were served a croissant to the table. Really couldn't fault it - I'm just wondering if the other reviews were for a completely different hotel! We checked out about10.30 and again left our luggage whilst we made the most of our last day in Venice. So, all in all, we had a great experience at Hotel Lux. I guess that there may be some rooms that aren't up to scratch and, as we had booked through British Airways, we may have struck lucky but regardless of that every guest had the same breakfast choices!
Stayed at the hotel lux in Venice . Settles in a back street off off St Marks Square . Extremely quaint but typical of what I was expecting in Venice . Our room was on the 4 th floor with no elevators which is not a big deal . We are in Venice after all. Rooms were clean and had air conditioning. Was very pleasantly surprised to see that all the bathrooms were extremely modern . Slept very well. Breakfast was continental . Coffee was great . Great Service and staff were extremely friendly and helpful.
Of all the hotels we stayed at in Italy this was by no way a 3 star hotel. I tried to get my money back after seeing the room was refused. Also be careful free wifi only if you book direct through them not a travel agent. Breakfast was the worst we experienced in Italy also. We looked around much better places available for the same money don't get caught like we did.
The location was good. Other than that, definitely this shouldn't be classified as a 3 stars hotel. It's more like a motel. Our room was on the 3rd floor, on the roof. My husband carried our luggages himself to there on the uncomfortable stairs. Very old and cheap! Yuk!
Hotel Lux is a very quaint hotel. It still uses paper records, Staff are extremely helpful to visitors, Our room seemed to be recently renovated, was very clean and quiet, Alina (I hope this is the right spelling of her name) the concierge is outstanding, This hotel is central to everything especially San Marco square and Gondolas, B,,,, Welland Canada
This hotel is close to many attractions , so it has a location advantage. But I feel rooms are just average. No lift in this hotel , so you have to lift your luggage on your own. I got a room at 3rd floor, so imagine! At most Hotels internet is complementary, but here it is paid. I did not like this.
Reviews from Trip Advisor
41% of guests recommend this hotelTotal of 591 reviews