Hotel Lux3.0 out of 5.0
Recent guest reviews
I booked this place randomly based on price point and location. This was a mistake. The location worked well for us - made it easy to get on the aqua bus and it was easy to find our way back when lost in the labyrinth that was Venice. Our room was on the top floor and we were surprised to learn we had a semi-private smoking balcony, which was a quiet place to read. The balcony is the only reason this is receiving a 2 rating and I believe it was an unexpected or unintentional upgrade. The location of the hotel is also good for getting around. The location is bad as it's above a series of bars that were rather noisy. The room (top floor up 4 flights of stairs - no lift) was quite warm had an installed non-functional AC unit. As a result, the only cool air we could have was by opening windows. This gave us 2 major problems at night. The first is that the hotel is situated above multiple bars that were open fairly late that were noisy. The 2nd was that this place has a serious mosquito problem. over a week later and my face and hands and arms are still covered in bites. They were all in our room at night - your options are sleep in sweltering heat, or open a window and be eaten alive by mosquitoes. There were no insect screens or mosquito nets, either. On top of the non-working but installed AC unit, the shower head could barely be considered functional - the spray was in every direction but straight. It made showering difficult to say the least. The bed and pilllows were quite uncomfortable. The worst part of our trip was that the hotel gave a master key to another guest, who then barged unannounced into our room at 8:30 AM. The woman at the front desk even admitted to giving this guest a key, and didn't even so much as apologize for the disturbance let alone shattered peace of mind. Her only response was "he's old", in reference to the other guest that entered our room while we were asleep. Appalling behavior, and I've already told multiple people NOT to book this hotel for their Venice visit. If it weren't for the balcony, which was nice to sit and read on above the street of Venice, this would be a 1. Terrible hotel. Don't book it.
They place is nothing like advertised. It's dangerous. Power outlets wires exposed, no fire escape. smell of sewer 24/7. My elderly parents had to climb six flights of stairs. Smelly freezer at the bottom of stairwell and daily linen stored in doorway. We stayed there in July 2016. We didn't stay in main building and were directed to another building to climb steps, reception in another building is up a long flight of stairs and breakfast was in a third building up a long flight of stairs. Never recommend
This hotel has tiny rooms in four buildings We went straight to the hotel from water taxi from the airport. The room was very old and up 2 flights of stairs that were very steep. Our room was not air-conditioned and had heated towel rails warmed the whole room. It was OK for 2 nights.
I had the pleasure of staying at the Hotel Lux for nearly two weeks in December. I was given complemetary accommodations as part of an arts week and gladly stayed on for another 3 days at my expense. I appreciate that this place has mixed reviews, but I have stayed in many, many European hotels in this price range and of this type and my experience was generally positive. The best things about the Hotel Lux are its location and the staff. The hotel is tucked into a small alley of a street just behind Piazza San Marco and the Doge’s Palace: literally a 2-minute walk. You could not ask to be closer to the centre of things. The bells of San Marco can be heard clearly peeling down the street. Just be aware that this is a bustling part of town and revelry can go late into the night and merchants are up early ferrying supplies around the neighbourhood. The windows are double paned, so that helps with noise. But, we also brought ear plugs. From front desk to housekeeping, the staff were really terrific! They were gracious, helpful, thoughtful and friendly without being obsequious. As others have noted, the hotel itself is a bit faded: from the aging fabric on the walls to the built-in alarm clock radios by the beds. Seems somehow appropriate for Venice. That said, the rooms are clean and well-heated. December was cold and damp, so it was nice to stumble into a warm room after a long day out on the streets and canals. Unlike many boutique hotels, where you can barely maneuver without kneecapping yourself on the edge of the bed, the rooms are amply spacious with a desk, armoir and night stands. The shower had plenty of pressure and hot water. One cautionary note for older travelers and those with disabilities. There is no lift and reception is on the first floor. The price per night was average when we compared like places in the same area of town.
Stayed at the Hotel Lux during a visit in June 2015. Very disappointed about what we got at that price. They attempt to sell themselves as some sort of classic cozy hotel but rather get away with cheap worn out decorations, rickety old "rowboats" for beds which were incredibly uncomfortable at best. On the plus side the hotel is smack in the middle of where you want to be in Venice if you have limited time to explore the breathtaking beauty that is Venice. Their breakfast was small but very tasteful with great coffee. Quite charming but again too small to fit 8 South Africans at once. If you're claustrophobic this is not the place for you. They won't see our hard earned money again.
The hotel is terrible we went to the reception on the first floor and then was taken out of the reception around the corner to a back entrance which did not connect to the hotel reception area, rooms are very dated toilet seat broken but was exchanged the next day, the bar was not so good no windows and no WINE very poor, breakfast room was on our side through the back entrance and that was very poor. There were 3 flights of stairs to get to our room, we only went back to change to go out in the evening. We were very disappointed as it was a treat for our daughter's 40th birthday, she had to go up another set of stairs, although it did not stop us from enjoying Venice. The location was great but not the hotel.
Just spent 3 nights in this dive. The pictures on line are not what we got. My room was the original from the 1950's. No lift. Free b'fast Yogurt, coffee and roll. No smoke or fire alarms. Disgusting !
We was there for 2 nights hotel is near S.Marco is not expensive but better give more money for a better hotel if you will stay more then one night.Bathroom was very small old not renovated .the bed is not comfortable
Very "curious" hotel, since the reception, rooms and breakfast location are in different places, all pretty close to each other. Excellent location, near the"pont of suspire" , walking distant to Piazza San Marco" Gondola rides etc etc.
Curtains hanging off wall. Rock hard bed. Stingy breakfast limited to 1 croissant per person. No lift. Limited space to securely store luggage. Overall VERY disappointed for €200 a night. I would never stay here again. Overpriced and very poor quality.
Located in Castello, Hotel Lux is next to popular attractions like Bridge of Sighs and Doge's Palace. This 32-room, 3-star hotel has conveniences like free breakfast, a bar/lounge, and a rooftop terrace. St. Mark's Basilica and St. Mark's Square are also a short walk from this Venice hotel.
Start your day off right with a free continental breakfast, served each morning from 8:00 AM to 10:00 AM. At the end of the day, relax with a drink at the bar/lounge.
All 32 soundproofed rooms feature minibars and safes. Guests can expect to find WiFi and TVs. Bathrooms offer hair dryers and free toiletries.
At Hotel Lux, guests have access to a rooftop terrace, free WiFi in public areas, and express check-in. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables. Additional amenities include express check-out and laundry facilities.
Reviews from Trip Advisor
41% of guests recommend this hotelTotal of 564 reviews