Alexander

The breakfast is very good. The parking lot is closed and safe. The staff is very kind and helpful. The public transportation to Venice Island is very close (3 blocks walking). There are supermarkets, restaurants and stores near to the hotel.

I don't believe this should be rated as a 4 star hotel. The room and bathroom are must have been in 1980. Poorly voice isolated wall. Rooms are very small, a bit dirty. Very limited breakfast. Wifi was not good.

The hotel is convenient for both airport shuttle and tramstops for Venice. Staff were very good, rooms spacious and clean. Very good breakfast. Staff were always at hand with local and travel advice. We stayed here before and after a cruise from Venice and found it ideal. There is an Indian restaurant close by, Bengal Spice and is excellent

Rooms are basic but ideally situated for a visit into venice with easy access by tram, the staff are very helpful and the breakfast is excellent. Very clean and very peaceful in a quiet area away from the bustle of the city.

the hotel is affordable, but it is dirty, and is full of tour groups. I now wish I had taken pics of the hall carpet. the room itself seemed clean, but the halls, bar, and common areas were dirty. I really didn't like the fact that tour groups used the hotel. In the morning when I wanted breakfast, most of the tables were reserved for the tours. I had to sit at a dirty table.... cleared it myself, and just got my own silverware, etc. The bar tender only knows how to open beers - don't ask for a mixed drink - really he doesn't know how to make any drinks. the drinks were so bad we left them, and found another bar down the road....however, the Alexander Hotel still charged us for the drinks we didn't/couldn't drink. I won't stay at the Alexander Hotel again. sorry for the bad review.... hoping this will help them improve.

Unfortunately we have to confirm the previous two revieuws. Also we thougth this was not a 4 star hotel. Old and out of date.No shower curtain and weak WIFI. We even were able to "enjoy" the noice of the neighbours. Staff was ok for us, thou.

We had booked into the hotel Ambasciatorri in Mestre which was a 4 star hotel only to be told when we got there that there were no twin rooms for my friend and I and that we would be taken to the Hotel Alexander which was a 4 star hotel not far away. A taxi was awaiting to take us to the hotel which was much more than 2 minutes away down a back street. This is no way a 4 star hotel. We looked at the rooms which were dirty and they were not as good as a travel lodge here in England. My friend and I refused to stay. It is tired and run down and the carpet in reception had not been cleaned in months. Fortunately I was able to go onto the internet and book us a real 4 star hotel so all was not lost. This has never been a 4 star hotel!! If 4 star is what you are looking for don't stay here

This hotel was a joke. The first thing we saw was the dated ridiculously coloured ( bright turquoise furniture) reception area. With random plants all around the inside half of which were dead. Reception staff seemed disinterested and unhelpful. The lifts were small. The room was basic and dated with terracotta/ orange covers that looked old but we could live with that. We got there late at night so we were tired and just wanted to have showers and sleep. My daughter got in the bath first and minutes later she started screaming when I went in water had flooded all over the floor from the bath and it wasn't clear water, more like sewage water. I called reception staff who attended promptly. The guy who came dried the floor and said he couldn't check what went wrong and a plumber would visit in the morning. I asked him if he can change our room as we all need to have showers and with the fault in the bathroom this meant that we wouldn't be able to shower and my daughter hadn't washed yet I just wrapped her with towels as she was soaking wet. He goes the hotel us full and we don't have free rooms! So I said alright but fix the fault for us then. At the point the room stunk of sewage smell. He went away. Came back ten minutes later with a key for another room! The other room was the same minus the bath problem. However the ceiling had wooden bars and we were on the top floor this time. At night time I kept hearing noises in the ceiling. It sounded like rats running or bitting at something there. At some point the noise got louder I couldn't sleep. It felt as if the ceiling was going to fall down on us with an army of rats so I called reception staff and they sent a guy who told me it's nothing so I felt reassured a bit but then he followed on: " I check the loft myself once a month to make sure we don't have rats"!!!! This confirmed my suspicions. Breakfast was horrible too. The hotel had only a few residents yet the Resturant staff didn't serve hot drinks very late. They looked busy coming and going but I don't know busy with what exactly. The bread was old and dry. Orange juice want fresh and too sweet. No much selection of things to eat the milk was horrible so couldn't even have a bowl of cereal. The service and food variety was extremely poor. Staff quite miserable and grumpy. On our second and last day at this hotel we went to have breakfast. Tea didn't come so I went to sleep again but I was told they had a power cut so there is no hot water! The alternative was to have the very sweet horrible orange juice or just water. The dry old bread had to be eaten cold as the toaster was obviously not working due to the power cut. A hotel should have had fired cooker or at least a generator so if these power cuts happen guests are not inconvenienced. So we returned quickly to our room which was on the fifth floor using the stairs. We wanted to use the toilet brush our teeth and go out to explore Venice. There was no water running in the tap nor in the toilet tank. We wash after using the toilets but even if you are the type who doesn't wash and just wipes you would still have a problem as you would be able to flush the toilet or wash your hands afterwards. I called reception and this rude woman goes to me there is a power cut and it is affecting the whole street not just our hotel. She goes they are working on it outside. I asked her if there is any time frame for the repair she goes may be several hours! She goes to me there is no water as there is no electricity and the water pump doesn't work to send water up to your room on the fifth floor. So I asked what about the toilets on the ground floor can we use those she goes there is some water in the taps but not enough to fill toilet tanks so can't flush either! I looked from the window out and I could see some men looking at the cables and wires outside but they didn't seem to be under any particular rush. I asked the receptionist what is the hotel doing about this as it is unacceptable to have no electricity and no water without notice like this she goes to me in a very rude tone " we buy electricity in this hotel and we don't generate it"!!!!!!! In other words just accept it. I asked her to send us some water bottles at least so we use that to wash. Ten minutes later a man comes up with one small water bottle! This is a one star hotel and definitely no where near four star. I do not recommend it one bit. Staff are rude and unhelpful, food is rubbish, service is awful, rooms are dated and too basic with rats running over your head and expect water and power cuts on top of all the other stuff. Add to this you are not in Venice itself you are outside it. The area around the hotel didn't feel safe either. Please do yourself a favour and stay away from this so called hotel.

Stayed here three nights recently (two before a cruise out of Venice and one afterwards). Frankly I don't think this is a four star hotel. The walls to both the rooms we stayed in were paper thin, to the point you could hear virtually everything next door. The first room we had lacked a shower curtain, making having a shower impossible without flooding the bathroom (luckily this did have an actual bath). There was a waste bin in the bathroom but none in the bedroom area of either room. The fridge in the second room was pretty ineffective. I understand that the current management may not have been responsible for the poor sound-proofing problem, but they could sort out these other details with a bit of care and attention. However, to be fair, the rooms were reasonably clean and the air-conditioning seemed to work well, which for anyone familiar with Venice in August is a must. Breakfast was passable, without being anything special, but even this was spoiled by the surly, unwelcoming attitude of the breakfast staff. Were there any positives? Well, yes, the most obvious one being the location close to the very efficient and regular tram route which gets you into Venice in no time at all. There is also a convenient bus service to Marco Polo airport. which isn't much slower than a taxi and significantly cheaper. (We also managed to get ourselves to the cruise terminal in Venice via the tram and what's called the People Mover for six euros, as opposed to the 45 other people staying at the hotel were paying for a taxi!) Close to the tram stop there are a couple of decent paces to eat and drink, and other guests spoke of decent places to eat a few minutes away in the opposite direction in Viale Ancona There were also some reception staff who tried genuinely to be helpful. I have read a review somewhere that the Hotel doesn't sell tram or Bus tickets - it certainly did when we were there. Overall I can't say we had a horrendous experience, but it was disappointing, and as stated, not worth four stars.