Hotel AquaCity Mountain View

4.0 star property
Family-friendly ski hotel with 4 indoor pools

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Photo gallery for Hotel AquaCity Mountain View

Waterslide
1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Poolside bar
Reception
Steam room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Breakfast included
  • Bar
  • Pet friendly
  • Hot Tub
  • Spa

Explore the area

Map
Sportová 1397/1, Poprad, 05801
  • AquaCity Poprad
    ‪1 min walk‬
  • Poprad Ice Stadium
    ‪2 min walk‬
  • Tatra Gallery
    ‪11 min walk‬
  • Poprad (TAT-Poprad - Tatry)
    ‪8 min drive‬

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Room options

Deluxe Apartment

  • 646 sq ft
  • Hill view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Standard Double Room

  • 323 sq ft
  • Hill view
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Poprad

Hotel AquaCity Mountain View places you next to AquaCity Poprad and Poprad Ice Stadium. This 41-room, 4-star hotel has 4 indoor and 3 outdoor pools, along with a full-service spa.

What's nearby

  • AquaCity Poprad - 1 min walk - 0.0 miles
  • Poprad Ice Stadium - 2 min walk - 0.1 miles
  • Tatra Gallery - 11 min walk - 0.6 miles
  • Tatra National Park - 12 min drive - 8.6 miles
  • Ski Resort Tatranská Lomnica - 19 min drive - 12.2 miles

Getting around

  • Poprad Tatry Station - 15 min walk
  • Kosice (KSC-Barca) - 74 min drive

Restaurants

  • ‪Dobré Časy - ‬9 min walk
  • ‪JM Cocktail Bar - ‬13 min walk
  • ‪Restaurant Zvonica - ‬12 min walk
  • ‪Cafe Razy - ‬10 min walk
  • ‪Espresso Bar PP - ‬11 min walk

About this property

Hotel AquaCity Mountain View

Family-friendly ski hotel with 4 indoor pools
Hotel AquaCity Mountain View features a full-service spa, 4 indoor pools, and 3 outdoor pools. There's free parking, and an airport shuttle (available 24 hours) for EUR 10 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this ski hotel include a free water park, a children's pool, and a gym.
Guests can expect free WiFi and 120-cm LCD TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, bidets, and bathrobes. Balconies, minibars, and electric kettles are other standard amenities.
3 outdoor tennis courts and a complimentary water park are featured at the hotel. 3 outdoor swimming pools and 4 indoor swimming pools are on site. In addition to a children's pool, other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Fire&Water Wellness&Spa has 5 treatment rooms. Services include hot stone massages, sports massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Guests under 12 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Languages

Czech, English, German, Polish, Russian, Slovak, Ukrainian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Ski shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • High Tatras Restaurant

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • 4 indoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Ice skating
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • 4 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • In-room crib
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 120-cm smart TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per night, plus a deposit of EUR 15 per night
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 60.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 7 years of age.

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 10 per vehicle (one way)
  • Pet deposit: EUR 15 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 60.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards. Cash is not accepted.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.

Property is also known as

Mountain View Hotel Poprad
Mountain View Poprad
Hotel AquaCity Mountain View Poprad
AquaCity Mountain View Poprad
AquaCity Mountain View
Aquacity Mountain View Poprad
Hotel AquaCity Mountain View Hotel
Hotel AquaCity Mountain View Poprad
Hotel AquaCity Mountain View Hotel Poprad

Frequently asked questions

Is free cancellation available at Hotel AquaCity Mountain View?

Hotel AquaCity Mountain View provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Hotel AquaCity Mountain View?

As of Jun 16, 2025, prices found for a 1-night stay for 2 adults at Hotel AquaCity Mountain View on Jun 18, 2025 start from $186.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hotel AquaCity Mountain View?

This hotel is located in Poprad and just steps from AquaCity Poprad and Poprad Ice Stadium. You'll also find Tatra Gallery and Podtatranske Museum less than a mile away.

Will I be able to park at Hotel AquaCity Mountain View?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at Hotel AquaCity Mountain View?

Fire&Water Wellness&Spa is the hotel's spa and services include hot stone massages, sports massages, body wraps, and hot springs.

Does Hotel AquaCity Mountain View include a casino?

No, Hotel AquaCity Mountain View doesn't have a casino.

Will I find an indoor pool at Hotel AquaCity Mountain View?

Yes, this hotel has 4 indoor pools as well as 3 outdoor pools and a hot tub.

What amenities will couples enjoy at Hotel AquaCity Mountain View?

There are plenty of amenities for couples at this hotel, including 3 outdoor pools, a poolside bar, and a restaurant.

Are there hot tubs at Hotel AquaCity Mountain View?

Yes, guests can enjoy a spa tub at this hotel.

Does Hotel AquaCity Mountain View feature a restaurant that includes a breakfast menu?

Yes, Hotel AquaCity Mountain View serves free buffet breakfast at High Tatras Restaurant each morning.

Will Hotel AquaCity Mountain View allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel AquaCity Mountain View for a fee of EUR 15 per pet, per night. The property also provides food and water bowls. A deposit of EUR 15 per night is collected.

Are there connecting rooms at Hotel AquaCity Mountain View?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel AquaCity Mountain View?

The closest major airport to Hotel AquaCity Mountain View is Poprad (TAT-Poprad - Tatry), which is 5.5 mi away (6 minutes by car).

Can I book a room with a balcony at Hotel AquaCity Mountain View?

Yes, every guestroom at Hotel AquaCity Mountain View comes with a balcony with some featuring hill views.

Hotel AquaCity Mountain View Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 21 out of 33 reviews
Rating 8 - Good. 10 out of 33 reviews
Rating 6 - Okay. 2 out of 33 reviews
Rating 4 - Poor. 0 out of 33 reviews
Rating 2 - Terrible. 0 out of 33 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kfir

Traveled with family and small children
Liked: Cleanliness, staff & service
Nice place to be, the park is great after a day full of attraction. Air condition did not work well, so it was hot in the room. Dinner is nice, I think it is better to go to a restaurant.
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Tatiana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2023

8/10 Good

Cynthia D

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Jozefína

Stayed 3 nights in Dec 2022

6/10 Okay

Cynthia D

Disliked: Staff & service

1st visit to hotel - could be better

It took entirely too long to check in. Clerk insisted on my passport even though I provided my residency card. Hall carpets need cleaning and it is too muggy in hallways, need better ventilation. Dinner and breakfast were great and wait staff was fantastic. We put out notice for breakfast room service at 20:30 but it was still hanging on door in morning. Don't offer this service if you aren't going to follow your own rules. Air conditioning was turned off and there was no ventilation in room. Thank goodness there was an oscillating fan in room. Bartender at cocktail longue on 1st floor was great. Lavender cocktail was very nice. You need to build a walkway from parking area so people can safely walk to hotel.
Stayed 1 night in Aug 2022

10/10 Excellent

ofer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Half-board hotel with heated pools

Hotel with indoor and outdoor heated pools features a 38-degree outdoor pool that will keep you entertained. Very good breakfast and good dinner
Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

very nice hotel. The room has a smell of cigarettes but beside that everything was ok.
Stayed 1 night in Sep 2021

10/10 Excellent

Andy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Many thanks.

Great staff, location, and service.
Stayed 3 nights in Sep 2021

10/10 Excellent

Arsen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks, good hotel
Stayed 6 nights in Feb 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

Fung Yee

Liked: Cleanliness, staff & service
No air conditioners Very hot
Stayed 1 night in Jul 2019

10/10 Excellent

barak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastik

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Just Ok/Not Worth It

It's a spa hotel that could learn a lot by visiting other spa hotels around the world. They charge you for an early check-in 20euros, which is steep, especially when the place is huge, and was obvious that they weren't at capacity. As far as I could tell, you have to book the dinner and breakfast with the room, and both are not good. Imagine you are eating airplane food and that's what you have. If you can avoid it make sure you do.They didn't provide water at the dinner or in the room (only for a fee), which is very strange for a "spa" hotel. They charge for any little thing "extra" you get. For example, they charge for fresh juice at breakfast. They have a security tag on a very worn robe, which is extremely tacky. They make you purchase slippers, but because the spa floor was so wet I almost fell many times. They don't give you an intro to the spa areas and it was confusing. We finally found the "fire & water area", which is the only area worth going to unless you have a loud family or you want to watch tv or listen to bad music. It's more like a family waterpark than a spa. Fire & Water area does have a lot of different saunas, and an ice room, so that was the best part of our stay. The bed was comfortable, but there was a super loud noise in the hall at around 3:30 am that woke us. The wifi doesn't work well. The receptionists are friendly. The spa doesn't open until 10am and guess what check-out is also at 10am. Unless you want to pay an extra 20euro again.
Stayed 1 night in Mar 2019

10/10 Excellent

Roni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We like it

The room was exelant, new and well decorate. The service was very good. What we dislike is the fact that you have to walk a lot to the pools and to eat.
Stayed 3 nights in Feb 2019

8/10 Good

Milan

Food, spa, all was perfect. Dont be confused with the Season hotel which is 3star only, thus rooms are smaller and not so nice and comfortable. Slippers are not provided!
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

sleepover at a waterpark

this hotel was amazing. you get fill access to an amazing waterpark with the room! and free breakfast and dinner! couldn’t ask for anything more!!!
Stayed 1 night in Jun 2018

8/10 Good

yossi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Spa

Amazing spa facility and views. The breakfast buffet was very good but there were almost no vegetarian cooked food options at dinner. This was a bit of a disappointment as they had more veggie options there on my previous stay.
Stayed 2 nights in Sep 2017

10/10 Excellent

Louis Philippe, New York City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A huge complex with family feeling.Awesome place!

The Hotel is located in a gorgeous picturesque area surrounded by beautiful mountains,clean air and outstanding thermal facilities,massage,beautiful large pools,great restaurant,coffee and liquors and beer bar. Staff are courteous very helpful with good English skills. The pools are awesome,clean warm and fresh thermal water. Sky areas are visible from my room balcony not far away.Also the view of the Tatras are breathtaking. The breakfast facility is worth of special mention with long tables piled up high with excellent quality pastries,cakes,cereals,nuts,fresh fruits,breads,juices,syrups and delicious preserves possibly all homemade. The hot items are served freshly made by a chef on a hot grill and you can enjoy eggs any style,omelets, small delicious thin airy pancakes similar to palachinka,many sausages,cold cuts,bacon,yogurts,fresh fruits and almost anything you can think of. It is hard to imagine you wouldn't find something delicious here! Check out was super fast even in rush hour and I must thank Ms. Lili at checkout counter for helping me with my taxi to Kosice Airport.Great young lady very helpful kind and patient with someone that didn't speak the Slovak language.THANKS!! I most definitely visit again this hotel for a long stay in ski season and spring even when I traveled all the way from New York the trip was worth it. A very nice place you should visit no matter what country you are from. I give it 5 stars!

10/10 Excellent

Adam, South Bend, IN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five star experience

A wonderful experience staying at this hotel. It is new, and built to be almost completely carbon - neutral. A stay at the hotel gives you unlimited access to the attached waterpark, including an excellent sauna area with eight different saunas, three cooling areas. (an ice cave, cold pool, and an ice fall) Breakfast and dinner are included, and drinks are very affordable. Location is just a short walk to the train station and the room has a balcony with chairs and a gorgeous view of the High Tatras mountains. I would highly recommend this hotel to anyone looking for a relaxing getaway in Eastern Europe. My only complaint is that for as new of a hotel as it was, it did not have in-room WiFi. You had to go to the lobby to get it. It's a minor inconvenience though for a great experience overall.

10/10 Excellent

krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wszystko ok
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel war sehr gut und sauber. Das Schwimmbad hat uns auch gefallen
Stayed 2 nights in Dec 2019