Best Western Plus Parkhotel Velbert4.0 out of 5.0
Recent guest reviews
As the hotel was getting old, and in need of redecoration the work performed was absolutely fantastic, rooms are spacious, really comfortable, toilets are brand new and more cosy. It really does not seem that you are in a normal 4 star. Staff is great as always and always willing to help you. Great for business but also for leisure
This is a nice hotel tucked in a residential area. The rooms are spacious and comfortable. Check in and check out is a breeze and the staff is extremely friendly and accommodating. Breakfast is awesome with a broad range of offerings including American breakfast with eggs and sausage.
We stayed here for 9 days visiting our family in Velbert. The park behind the hotel is great for kids and we spent a lot of time there with our grand daughter. It is in easy walking distance to the town center, bakeries, bus station, etc. The room is modern with a very comfortable bed. The bath and shower is also excellent and features a heated floor. The hotel staff are very helpful and kind. I was especially thankful that Nina at the reception desk spoke excellent English. She was invaluable in helping us with restaurants, bus schedules, maps, and directions. The only thing we found a little annoying was the Internet access. Each day we must get a small receipt with a log on and password to connect. It would have been better to have one password for our whole visit.
Everything just fine for a business trip: - friendly welcome - clean and large room - good breakfast with large choice - free Wi-Fi - available parking - good restaurant - location is close to a nice green park nothing to complain
This is the best Best Western I have ever stayed in. On a quiet residential street. I get the impression this was a office building that was converted into hotel. It has spacious modern rooms and hallways. The breakfast room has full floor to ceiling windows peacefully looking at pine trees and grass. Breakfast was well stocked and fresh. This hotel is a bargain for the quality, probably due to being outside the city.
Arrived late as airline had a delay. Very nice personality at the front desk. Room is very new, clean and appropriate for a nice stay. Large bed comfortable, just the comforter is for a smaller bed. Four pillows with which to find one that suits you. Breakfast is great. I Would recommend this hotel to all.
Have stayed for 2 nights. Rooms are quite large. Shower is ok. Towels are a bit small :-) breakfast is very nice and reach. The hospitality is very kind and quick. You get free wifi. There is nice bar at the hotel. In summary good return fot the money ( 93 euros). There is also nice resturant at Velbert under the name of Da vinci.
Value for money is terrible. My father got stuck in the elevator, and even though he suffers from claustrophobia, they didnt even bother to offer him a bottle of water after rescue. Heating was off and outside -8 degrees. This hotel simply dont have empathy for their customers, but they charged the stupid water from the room at 3 euros a piece. We were expecting at least some compensation but in this hotel there was no such thing. Never Again. Not recommended...save your money and go somewhere else. Besides, outdated rooms and value for money terrible.
A nice hotel with exceptional service, they were undergoing renovations and to make up for the mess they gave a plastic construction hat to exchange for a free drink at the bar. Who said the Germans don't have a sense of humour.
Hotel is a dated run of the mill best western, thats it. Staff is not professional and really doesnt appear to care either. Work out room is a treadmill and a stationary bike. Could not get any fresh fruit in the morning, just lots of stale breads and MEAT, no bananas and wilted apples. Dinner buffet is boring and bland, more about bulk food rather than quality found in other hotels of region. Room carpet dirty, old style key system (key comes with VERy large key holder so you don't "lose your key"?? ) Wifi only works in room toilet or lobby, no good wine selection, etc etc..... noisy in morning, especially on garbage or recycle day, too many negatives to mention, go somewhere else and enjoy what Germany can really offer.
Reviews from Trip Advisor
60% of guests recommend this hotelTotal of 90 reviews