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SureStay Hotel by Best Western North Vancouver Capilano

2.5 star property
Hotel with free parking, near Stanley Park

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western North Vancouver Capilano

Lobby
1 bedroom, individually furnished, desk, laptop workspace
Exterior
Seasonal outdoor pool
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry

Explore the area

View in a map
1634 Capilano Road, District of North Vancouver, BC, V7P 3B4
  • Place, Stanley Park
    ‪3 min drive‬
  • Place, Canada Place Cruise Ship Terminal
    ‪8 min drive‬
  • Place, Canada Place
    ‪8 min drive‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, individually furnished, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(62 reviews)
  • 192 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(37 reviews)
  • 192 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, individually furnished, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(9 reviews)
  • 192 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

  • 200 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 3 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 196 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(18 reviews)
  • 196 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, individually furnished, desk, laptop workspace

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

1 bedroom, individually furnished, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

8.8 out of 10
Excellent
(42 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, individually furnished, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

District of North Vancouver

Located in Pemberton Heights within 2 miles (3 km) of Stanley Park, SureStay Hotel by Best Western North Vancouver Capilano is within a few miles (5 km) of other popular sights such as The Shipyards. The 74 rooms at this hotel include coffee makers, flat-screen TVs, and desk chairs.

What's nearby

  • Stanley Park - 3 min drive - 1.8 miles
  • Vancouver Aquarium - 7 min drive - 4.0 miles
  • Canada Place Cruise Ship Terminal - 8 min drive - 5.0 miles
  • Canada Place - 8 min drive - 5.0 miles
  • Vancouver Waterfront - 8 min drive - 5.0 miles

Getting around

  • Vancouver Waterfront Station - 17 min drive
  • North Vancouver Station - 20 min walk
  • Vancouver Intl. Airport (YVR) - 38 min drive

Restaurants

  • ‪Park Royal South Food Court - ‬16 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Tim Hortons - ‬10 min walk
  • ‪Five Guys - ‬17 min walk
  • ‪Bourbon St Grill - ‬16 min walk

About this property

SureStay Hotel by Best Western North Vancouver Capilano

Hotel with free parking, near Stanley Park
Guests of SureStay Hotel by Best Western North Vancouver Capilano enjoy free WiFi in public areas, a seasonal outdoor pool, and laundry facilities. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations.
32-inch flat-screen TVs come with cable channels. Bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free local calls, and ironing boards. Housekeeping is available on request.
Recreational amenities at the hotel include a seasonal outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 17 to 35 for adults and CAD 10 to 20 for children
  • A restaurant

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 35 for adults, and CAD 10 to 20 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM—-1:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 21 to October 01.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at SureStay Hotel by Best Western North Vancouver Capilano.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Capilano
Best Western Capilano Inn
Best Western Capilano Inn North Vancouver
Best Western Capilano North Vancouver
Capilano Best Western
Capilano Inn
Best Western Capilano Hotel North Vancouver
Best Western Capilano Inn And Suites
Best Western North Vancouver
North Vancouver Best Western
Best Western Capilano Inn District of North Vancouver
Best Western Capilano District of North Vancouver
Surestay By Vancouver Capilano
SureStay Hotel by Best Western North Vancouver Capilano Hotel

Frequently asked questions

What is there to do close to SureStay Hotel by Best Western North Vancouver Capilano?

This hotel is situated in Pemberton Heights within a short 15-minute walk of Park Royal and also 17 minutes on foot from Capilano River Regional Park. You'll also find Stanley Park and Canada Place Cruise Ship Terminal within a short drive.

How much does it cost to stay at SureStay Hotel by Best Western North Vancouver Capilano?

As of Nov 9, 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western North Vancouver Capilano on Nov 10, 2025 start from $92.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at SureStay Hotel by Best Western North Vancouver Capilano?

Yes, self parking is offered for free at the hotel.

Does SureStay Hotel by Best Western North Vancouver Capilano include a casino on the premises?

No, SureStay Hotel by Best Western North Vancouver Capilano doesn't have a casino.

Is there an indoor pool at SureStay Hotel by Best Western North Vancouver Capilano?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 21 until October 01.

What amenities will couples enjoy at SureStay Hotel by Best Western North Vancouver Capilano?

Couples staying at this hotel will appreciate amenities like a restaurant plus some guestrooms include jetted bathtubs and kitchens.

Does SureStay Hotel by Best Western North Vancouver Capilano have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does SureStay Hotel by Best Western North Vancouver Capilano have a restaurant with a breakfast menu?

Yes, SureStay Hotel by Best Western North Vancouver Capilano serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does SureStay Hotel by Best Western North Vancouver Capilano allow pets to stay free of charge?

No, pets aren't allowed at SureStay Hotel by Best Western North Vancouver Capilano though service animals are welcome.

Does SureStay Hotel by Best Western North Vancouver Capilano have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from SureStay Hotel by Best Western North Vancouver Capilano?

The closest major airport to SureStay Hotel by Best Western North Vancouver Capilano is Vancouver Harbour Flight Centre (CXH), which is 4.1 mi away (15 minutes by car). Another top airport is Vancouver Intl. Airport (YVR), which is located 13 mi away (38-minute drive).

Can I book a room with a balcony at SureStay Hotel by Best Western North Vancouver Capilano?

No, at SureStay Hotel by Best Western North Vancouver Capilano, there aren't any guestrooms that list a balcony.

Reviews

SureStay Hotel by Best Western North Vancouver Capilano Reviews

8.2

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 503 out of 1152 reviews
Rating 8 - Good. 379 out of 1152 reviews
Rating 6 - Okay. 143 out of 1152 reviews
Rating 4 - Poor. 70 out of 1152 reviews
Rating 2 - Terrible. 57 out of 1152 reviews

Reviews

4/10 Poor

Tracey

Disliked: Cleanliness, staff & service, property conditions & facilities
Not ADA friendly. Flies in my room. Did not feel safe trying to get to room via outdoor access at night.
Stayed 1 night in Sep 2025

8/10 Good

betty

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect to see sights and have the convenience of quiet relaxing nights Within half a block of many conveniencies, restaurants and other abilities excellent next to the roadway for easy access to all other areas of Vancouver
Stayed 3 nights in Aug 2025

10/10 Excellent

Gregory

Stayed 4 nights in Aug 2025

4/10 Poor

Daniel

Traveled with family
Location was convient, cost was very high for a budget to midrange motel. No breakfast included.
Stayed 1 night in Aug 2025

8/10 Good

Nicole

Traveled with partner
Liked: Cleanliness, staff & service
Easy location to get to, clean room
Stayed 1 night in Aug 2025

6/10 Okay

charles

Liked: Cleanliness, property conditions & facilities, room comfort
hotel was fine but very expensive for a 3 star hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Shery

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at front desk was friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Rose

Stayed 2 nights in Aug 2025

10/10 Excellent

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Sarmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Good but someone tried to open my door with a key at 9 am. I'm assuming it was house keeping but it scared me. Thankfully the deadbolt was on though as I was in bed sleeping.
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable beds and great staff!!
Stayed 1 night in Jul 2025

6/10 Okay

Gurinderjit

Stayed 1 night in Jul 2025

10/10 Excellent

Sharlen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FAMILY VACATION

Great location. Great room. Very clean,kids loved the pool.
Stayed 2 nights in Jul 2025

6/10 Okay

Janine

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Jordyn

Stayed 1 night in Jul 2025

10/10 Excellent

Bonna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful and courteous. The property is very conveniently located.
Stayed 1 night in Jul 2025

6/10 Okay

Kelly, Spruce Grove

Traveled with family
Liked: Cleanliness, staff & service
Best price for the location we wanted .
Stayed 1 night in Jul 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a pleasant stay
Stayed 1 night in Jul 2025

8/10 Good

David

Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rainbow was amazing. She deserves a raise!
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Laura

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I liked the pool, the A/C was good, walkable to places. Staff was friendly
Stayed 2 nights in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 1 night in Jun 2025

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