Novotel Valladolid4.0 out of 5.0
Recent guest reviews
The hotel is a standard Novotel and as such the rooms are clean and nicely appointed, that said it is staff and service that make a hotel and on that criteria this one fails miserably. I experienced very poor service in the restaurant on my first night. Firstly they tried to pass off filtered tap water as a chargeable item, despite the fact that the lady on the table next to me had been given bottled. I complained and was treated to an arrogant and smug response from the waitress. The food arrived and it was not as advertised on the menu. When I complained I was treated to a second helping of nonchalant rudeness and not offered an alternative, I had to make do with a shrug. This experience made this a very disappointing two night stay in the hotel. I was then made to feel uncomfortable by the staff at subsequent breakfasts which I ate because they were already paid for, otherwise I would have avoided the restaurant completely after the first night. I am a fan of the Novotel brand and have their gold loyalty card but this hotel does not meet the standards of others in the chain.
Pleasant room but a few details could be improved on for the price charged -such as proper mugs for tea & coffee and glasses instead of plastic cups -cost for an animal very expensive @ €20 p/nt Not sure we would stay again & Ibis Styles better value. The food in the restaurant was poor as was the breakfast - the scrambled eggs were inedible .
Hotel fine, good value like other Novotels. However the restaurant food quality, in my opinion, was not per the menu. My starter was anchovies and sardines with tomatoes - I could not find a sardine. The main course which my wife and I chose was pork sirloin, cooked with red curry and hazelnut peso and sweet potato crisps. We could not taste any red curry or hazelnut peso - a very disappointing meal. However the staff were good and fully apreciative of our thoughts, despite comments from the kitchen.
After my last (poor) review of this hotel to which I have returned many times, I have made 2 further stays. Unfortunately my bad experience with bar and restaurant service and also food means I will move on next time and stay elsewhere. I tried, I liked this hotel but unfortunately the Hotel did not try to learn from the various complaints both on this site and in person. Shame.
This is our third time staying here, the hotel meets all our expectations and requirements. We normally stop off here while in transit from our UK home to our home in Portugal, the location is perfect and easy to find off the motorway.
We stayed overnight with our dog and on checking out we we're charged €20 for allowing him to stay. That does seem a little excessive and much more than we have been charged by similar quality hotels. Aside from that, rooms were clean and a decent size, but I felt that the rooms could do with a bit of a makeover.
Staff were very friendly and helpful. Our dog, Obe, was well received and given a goodie bag. However the cost for a dog is far more in Spain than France or Portugal and feel it is way out of proportion. We were heading for Bilbao Port and used to stay in Bilbao but no longer a Novotel but have stayed at Valladolid many times before on our trips between the UK and Portugal. Ate in the restaurant in the evening and meal was good and a warm evening so able to sit on the terrace with our dog.
First time at this hotel on our trip back from the South. We normally stay at the other accor hotel in Valladolid, however the price difference is now negligible but the quality of this Novotel is far superior. Our room was exceptionally spacious with a modern bathroom with bath and shower! All areas of the hotel are very clean, bright and spacious. Very welcoming outside terrace and bar area with friendly but professional staff. If you like to experience excellent local dishes then I suggest eating at the hotel's restaurant as the food is amazing (don't bother with McDonalds)!! Probably had the best meal here than anywhere during our 8 week stay in the South. Hotel is also very dog friendly. The additional charge for dogs is slightly higher that the other accor hotel but on check in they receive a pack with toys & treats etc. Our impression of the staff at this hotel is that they were all very friendly, helpful but highly professional. We did not encounter any rude or unhelpful staff. Would highly recommend this hotel and we will definitely return soon.
This hotel is just very comfortable and has everything you need from a hotel. The reception area is spacious, our check-in quick and hassle free, the staff friendly and the room big enough and clean with shower (and bath!). The swimming pool is an added bonus and has enough chairs to ly on. Bar staff very friendly as well. The distance to the center of Valladolid is a little over 2 km which we liked as it's just walkable (if you don't like to walk you can easily find a taxi which will be around 5 euro's to take you to the city center). Definitely recommend this hotel.
We travel a lot in Europe and stay in many hotels. This was an impulse trip we booked last minute. It was a great choice. Small car park but ample free parking on roads nearby. Reception spacious, welcoming and accommodating. Quick check in. We were on quiet 5th floor, nice sized room with plush en suite and mini bar with fridge capacity for own stuff. Tea and coffee and working air con we always like and the room was very quiet too. Breakfast was a mixed buffet affair with some hot food. Ample, clean and hot or cold as required though continental "queueing" is always an experience. Small play area for children and quaint unsupervised, but well fenced off pool also a nice touch. We have already booked a return trip to include another stay here.
- Free WiFi in rooms and public areas
- Onsite dining
- Outdoor pool
- Free children's club
Located within a 5-minute walk of Museo de la Ciencia, Novotel Valladolid is within a mile (2 km) of Centro Cultural Miguel Delibes. This 4-star hotel welcomes guests with 138 rooms and conveniences like an outdoor pool, free in-room WiFi, and a free children's club. Museo Oriental and Monumento Regimiento Alcántara are also close to this Valladolid hotel.
In addition to a restaurant onsite, there is also a pub where you can enjoy a drink. Satisfy your hunger from the comfort of your room with 24-hour room service. Start your day off with breakfast, available for a fee.
All 138 soundproofed rooms feature sofa beds, minibars, and coffee makers. Guests can expect free WiFi and TVs with satellite channels. Bathrooms offer hair dryers and bidets. Safes, phones, and desks are also available.
Guests of Novotel Valladolid enjoy an outdoor pool, free WiFi in public areas, and 4 meeting rooms. Self parking is available for EUR 12 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, a free kid's club, and an arcade/game room.
Reviews from Trip Advisor
82% of guests recommend this hotelTotal of 861 reviews