View all photos for Standard Room, 2 Twin Beds, Non Smoking
Standard Room, 2 Twin Beds, Non Smoking
8.08.0 out of 10
Very good
2 reviews
(2 reviews)
161 sq ft
Sleeps 2
2 Twin Beds
View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking
Standard Room, 1 Queen Bed, Accessible, Non Smoking
8.08.0 out of 10
Very good
3 reviews
(3 reviews)
Sleeps 2
1 Queen Bed
View all photos for Standard Room, 1 Queen Bed, Non Smoking
Standard Room, 1 Queen Bed, Non Smoking
8.88.8 out of 10
Excellent
20 reviews
(20 reviews)
161 sq ft
Sleeps 2
1 Queen Bed
About the neighborhood
Saint-Amand-les-Eaux
Sure Hotel by Best Western Saint-Amand-Les-Eaux places you next to Scarpe-Escaut Regional Natural Park and within a mile (2 km) of Nord-Pas de Calais Mining Basin. This 59-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and free newspapers in the lobby.
What's nearby
Scarpe-Escaut Regional Natural Park - 1 min walk - 0.0 miles
Valenciennes Town Hall - 14 min drive - 9.8 miles
Stade Nungesser - 15 min drive - 10.4 miles
Pierre Mauroy Stadium - 27 min drive - 27.2 miles
Paira Daiza - 56 min drive - 44.8 miles
Getting around
St-Amand-les-Eaux Station - 4 min drive
Lille (LIL-Lesquin) - 30 min drive
Restaurants
Casino de Saint Amand les Eaux - 1 min walk
Le Comptoir du Malt - 15 min walk
Au Bureau Saint-Amand-les-Eaux - 4 min walk
La brasserie du PAZ - 1 min walk
Quick - 11 min walk
About this property
Sure Hotel by Best Western Saint-Amand-Les-Eaux
Hotel in Saint-Amand-les-Eaux with free parking
Guests staying at Sure Hotel by Best Western Saint-Amand-Les-Eaux enjoy free WiFi in public areas, free newspapers, and a vending machine. If you plan to drive, free parking is available. The front desk has multilingual staff that can help with luggage storage, and offer advice about sights and eateries nearby.
Guests can expect free WiFi and flat-screen TVs with cable channels. Free newspapers, hair dryers, and desks are also standard.
Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: EUR 9.50 for adults and EUR 3.80 for children
Family friendly
Soundproofed rooms
Conveniences
Free newspapers in lobby
Limited-hour front desk
Luggage storage
Vending machine
Guest services
Housekeeping (daily)
Multilingual staff
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator (41 inch wide door)
Stair-free path to entrance
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
1 building
3 floors
Built in 2011
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Free bottled water
More
Air conditioning (climate-controlled)
Desk
Free daily newspapers
Iron/ironing board on request
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
The front desk is open daily from 6 AM - 11 PM
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
This property welcomes pets for EUR 5.00 per pet, per night
Restrictions apply
For more information, guests can reach out to the property at the number on the booking confirmation
Property payment types
Important information
Fees
You'll be asked to pay these charges at the property:
A tax is imposed by the city: EUR 0.84 per person, per night. This tax does not apply to children under 18 years of age.
These are all of the charges provided to us by the property.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Fee for buffet breakfast: approximately EUR 9.50 for adults and EUR 3.8 for children
Pet fee: EUR 5.00 per pet, per night
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Check-in: 2:00 PM
Check-out: noon
Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking, along with a car charging station.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Additional information about polices, regulations, and more:
Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
No alcohol is served at Sure Hotel by Best Western Saint-Amand-Les-Eaux.
No cribs or infant beds are available.
No rollaway or extra beds are available.
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Property is also known as
Hôtel Akena City Saint-Amand-Les-Eaux
Akena City Saint-Amand-Les-Eaux
Hotel Hôtel Akena City Saint-Amand-Les-Eaux Saint-Amand-les-Eaux
Saint-Amand-les-Eaux Hôtel Akena City Saint-Amand-Les-Eaux Hotel
Hotel Hôtel Akena City Saint-Amand-Les-Eaux
Hôtel Akena City Saint-Amand-Les-Eaux Saint-Amand-les-Eaux
Hôtel Akena City Saint Amand Les Eaux
Hôtel Akena
Akena
Sure By Saint Amand Les Eaux
Hôtel Akena City Saint Amand Les Eaux
Sure Hotel by Best Western Saint-Amand-Les-Eaux Hotel
Sure Hotel by Best Western Saint-Amand-Les-Eaux Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 182 out of 451 reviews
10 - Excellent
182
Rating 8 - Good. 186 out of 451 reviews
8 - Good
186
Rating 6 - Okay. 54 out of 451 reviews
6 - Okay
54
Rating 4 - Poor. 17 out of 451 reviews
4 - Poor
17
Rating 2 - Terrible. 12 out of 451 reviews
2 - Terrible
12
8.4/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Okay
Kelly
Traveled with family
Feb 18, 2025
Liked: Staff & service
The hotel was ok. The room was spacious but basic. Limited options for dining nearby.
Kelly
Stayed 1 night in Feb 2025
10/10 Excellent
costel
Jan 19, 2025
costel
Stayed 1 night in Jan 2025
8/10 Good
Timothy
Traveled with family
Dec 24, 2024
Liked: Cleanliness, staff & service, room comfort
Very nice comfortable to stay at
Second time staying here and it is a nice hotel to stay at with the family if you have a family room as the kids have there own section.
Unfortunately when we arrived the bed was broken. But the receptionist was nice and gave us a room accross the hall for me and 1 child. While my wife and the other kid stayed in the orginal room until the bed was fixed the next night.
Overall is a very nice place to stay while we visit other areas of france/belgium
The price versus quality is great.
Staff was helpful and friendly. Room was clean and simple, everything was there. Great place for a stop over.
Geraldine
Stayed 1 night in Sep 2023
6/10 Okay
Przemyslaw
Business traveler
Sep 18, 2023
Liked: Staff & service
Mediocre
Rooms are quite ok. Good parking. Super strong springs for bathroom doors, hard to open. If you need any internet connection- stay away. They offer 0.6Mbps and they say it's fiber.
We enjoyed our stay here.
Clean, comfortable and quiet.
We had a room at the back of the hotel, which was only overlooked by trees.
Breakfast was continental and included in our room rate.
There were a few restaurants close by and a supermarket which was handy.
This is a good budget hotel but our stay was spoilt by the air con not working. The member of staff was not really interested and it is our belief that it was deliberately switched off to save high fuel bills
Shortly after booking they notified me that they had no hot water and suggested that I cancel unless I wanted to shower in cold water. I told them to cancel, and I told Expedia to cancel. I still got charged and no feedback from neither property nor Expedia.