I will never ever book this hotel. Unfortunately, my experience was highly disappointing due to several issues that were neither resolved.
Bathroom Hygiene: The bathroom had a strong smell of urine. I reported this issue to the front desk, and I was assured that it would be resolved the next morning. However, despite leaving early to allow time for it to be fixed, the smell persisted and no action was taken.
Air Conditioning: The AC flaps were faulty, directing airflow directly onto the face, which caused discomfort and resulted in me catching a cold.
Wash Basin Fixtures: The taps on the wash basin were extremely difficult to use, requiring excessive force. It appeared that bathtub taps had been installed on the basin, making them impractical for normal use.
Insufficient Towels: Despite having three guests in the room, only two towels were provided, which was highly inconvenient.
These issues not only caused discomfort but also reflect poorly on the standards of service and guest care. I was expecting that guest concerns would be taken seriously, but unfortunately, this was not the case.