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Best Western Plus Valemount Inn & Suites

3.0 out of 5.0

Recent guest reviews

Excellent that there are 3 beds for a family of 5. Great pool with water slide for kids. There are a couple of life jackets. Free beverages in lobby. Also other areas for people to chat or use internet.

An oasis from the heat and smoke. Lovely room, patio with view of bird sanctuary, jacuzzi in room, new frig and microwave. Comfortable lobby area with Keurig coffee machine for lattes, cappuccinos and espressos. Friendly and efficient staff. Good grocery store in Valemont which we used because most of the restaurants were closed. Would recommend this hotel to anyone who is travelling in the Yellowhead area--Mt. Robson was fantastic!

We had an excellent stay here this summer. We were greeted by pleasant staff who offered an upgraded room! Our children absolutely loved the swimming pool slide and spent hours on it. The regular rooms are large and well-appointed with a fridge, microwave, and coffee maker, and the beds are very comfortable. One complaint is regarding the pillows. They are massive and tall, and would suit a 300lb+ person, and not the average small person. My neck hurt from using them, and I would advise that Best Western offer a variety of pillows (throw in a flatter one on each bed). This hotel was quite expensive for the Valemount area (summer rates) but it stands out among the other hotel offerings in town. The attached restaurant is also good, and offers $7 options for children. We will be back!

Excellent - we always stay with them when travelling through to our holidays in British Columbia. Good valve for the money and the staff have always been excellent. Food and service in the restaurant is always top notch even when it gets busy. They are well trained and helpful.

Was told we could have a cot at booking. Received cot and had difficulty fitting it in room. Told front desk so they moved us to a different room and we're told the cot would fit. This room was the exact same size as first room. When I told the front desk, the clerk said "I don't know what to say". Had to move furniture around and barely squeezed it in. The carpet around the bed was wet from condensation from the air conditioner and room was musty from this. The phones in the room didn't work properly. At booking we were told a free breakfast was included but this was not the case. We arrived at the on site restaurant only to be told they were understaffed and it would be quite the wait for dinner. The first flush of the toilet and realized it was plugged. We asked the front desk for an extra blanket for the cot and they said the porter was out and would bring one when back. We were ready for bed after a 500km drive and had to wait an hour for the blanket. Not sure why front desk couldn't have handed us a blanket. Also another ten dollars to rent the cot. we didn't receive a receipt for the 100$ deposit either. One night stay cost 280$. Very expensive for one of the worst hotels we've stayed in. Would take a lot before I ever recommend this hotel!!!

Great place to stay. Restaurant on site, complimentary coffee machine in lobby, nice lounge for drinks, fitness centre and pool available, outside area nice to sit and enjoy the views. Also have walking trail in behind hotel. Rooms are clean, water pressure is very good!

The beds are comfy, the rooms were clean, and air conditioned. Kids loved the pool with the large water slide. There is a hiking trail outside restaurant as well. The food was excellent in the restaurant. Waiter we had was excellent. I would stay here again.

Avoid this property at any cost. I have stayed at this property with eleven members of my extended family. The reception counter staff were very rude. They are curt and uncooperative. They are not helpful and considerate at all. The worst of the bunch is a young woman named Riley. The rooms are clean, but the pillows are high enough to make your head feel uncomfortable. The restaurant at the hotel is a just okay in quality and the selection is limited. The swimming pool is nice. The bed linen were clean and of good quality. The hot beverage machine at the lobby runs out of hot chocolate frequently. If you must stay at Valemount, my suggestion is to consider another hotel.

Great place. Staff is great. Wildlife viewing platform and hiking trails are very cool.Everything is awesome here except the restaurant service is very slow. Food is good, just slow service. Will stay here again.

I absolutely love staying at this hotel. We always have a great stay when we go. They were very accommodating to our hockey team on relatively short notice. The only down fall is the restaurant. The service was lacking and the food was unfortunately mediocre.

1950 Highway 5 South Valemount BC

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Best Western Plus Valemount Inn & Suites places you within a mile (2 km) of Robert W. Starratt Wildlife Sanctuary and Valemount Visitor Information Centre. This 3-star hotel has 77 guestrooms and offers conveniences like a restaurant, an indoor pool, and free in-room WiFi. It's in the mountains and also close to George Hicks Regional Park and Valemount Museum.


Dining

This hotel serves as home to a restaurant, which has garden views and specializes in regional cuisine, along with a lobby lounge. Order from room service to satisfy your hunger without leaving your room. Full breakfast is offered for a fee each morning from 6:30 AM to 11 AM.


Rooms

All 77 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect 37-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are other standard amenities.


Property features

Guests staying at Best Western Plus Valemount Inn & Suites enjoy an indoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include free WiFi in public areas, 2 meeting rooms, and a conference center.

Room options

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Queen 1 | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

Queen 2 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Balcony

King 1 | Sleeps 2

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Queen 1 | Sleeps 5

Reviews from Trip Advisor

Trip Advisor aggregated rating

85% of guests recommend this hotel

Total of 624 reviews