This hotel was awful. Most of the employees weren’t wearing masks, our bathroom was disgusting and our towels had other guests hair on them. The hallways were always littered with trash which didn’t make us feel very confident in their ability to maintain guest safety during this pandemic. On top of all that, they then wouldn’t honor our government rate. Very disappointed with this location. Do not recommend.
Room was clean and free breakfast. The AC in my room went out at night and I was given a refund for that day.
Nice clean property. Helpful staff. Only complaint was the breakfast had no meat offering Sunday.
90 PLUS DEGREES AND POOL OUT OF SERVICE!! NOthing posted on website about it!!! Could use pool at holiday inn. Had to cross 4 lane highway to get there , no crosswalk , no available chairs!! 2 hotels using 1 tiny pool!!!!
Great place and I would definitely stay here again. Friendly staff and clean rooms .
Room keys had to be re-keyed each day; we were not informed that our room was a "handicapped room" and you could not turn on the bathroom light without turning on the room lighting; rooms were not cleaned until late in the afternoon each day; price was outrageously high for this quality of motel; pillows were so flat, we may as well not had any; the noise level was ridiculous - like being in a college dorm - we could hear the entire conversation next door and in hallway - doors slamming loud all night; air conditioning was set on 68 and was not cool.
We didn't spend much time in the room , because that would have ment less on the Frio River. The beds were very comfortable.
It was a good place to stay for a work trip. I would stay there again if I have more work in that area.
Located within 2 miles (3 km) of Southwest Texas Junior College, Hampton Inn Uvalde places you within a few miles (5 km) of John Nance Garner Museum. This 75-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and a 24-hour fitness center.
Free breakfast is offered each morning from 6 AM to 10 AM. This hotel has a restaurant that's perfect for a leisurely bite to eat.
All 75 rooms provide MP3 docks, microwaves, and refrigerators. Guests can expect 37-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Coffee makers, free weekday newspapers, and free local calls are also standard.
Guests of Hampton Inn Uvalde have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Free parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
This hotel was awful. Most of the employees weren’t wearing masks, our bathroom was disgusting and our towels had other guests hair on them. The hallways were always littered with trash which didn’t make us feel very confident in their ability to maintain guest safety during this pandemic. On top of all that, they then wouldn’t honor our government rate. Very disappointed with this location. Do not recommend.
Room was clean and free breakfast. The AC in my room went out at night and I was given a refund for that day.
Nice clean property. Helpful staff. Only complaint was the breakfast had no meat offering Sunday.
90 PLUS DEGREES AND POOL OUT OF SERVICE!! NOthing posted on website about it!!! Could use pool at holiday inn. Had to cross 4 lane highway to get there , no crosswalk , no available chairs!! 2 hotels using 1 tiny pool!!!!
Great place and I would definitely stay here again. Friendly staff and clean rooms .
Thank you so much for taking the time to let us know how we did during your recent stay! We hope to see you again in your future travels!
Room keys had to be re-keyed each day; we were not informed that our room was a "handicapped room" and you could not turn on the bathroom light without turning on the room lighting; rooms were not cleaned until late in the afternoon each day; price was outrageously high for this quality of motel; pillows were so flat, we may as well not had any; the noise level was ridiculous - like being in a college dorm - we could hear the entire conversation next door and in hallway - doors slamming loud all night; air conditioning was set on 68 and was not cool.
Thank you for taking the time to review our Hotel and for bringing these concerns to our attention. We appreciate your feedback and will be using your concerns with each department to focus on some retraining. Again, thank you for your feedback and for choosing Hampton Inn Uvalde.
We didn't spend much time in the room , because that would have ment less on the Frio River. The beds were very comfortable.
Thank you for reviewing our Hotel and for the 5-star rating! We hope you enjoyed your time on the Frio - it is beautiful this year! Thanks again and we hope you will visit us again soon!
It was a good place to stay for a work trip. I would stay there again if I have more work in that area.
Thank you so much for taking the time to let us know how we did during your recent stay!