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Hilton Urumqi

4.5 star property

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Photo gallery for Hilton Urumqi

Presidential Suite | Private kitchen | Fridge, coffee/tea maker, electric kettle
Property video
View from room
Exterior
Indoor pool, open 8:00 AM to 11:00 PM, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
1237 Hongguang Hill Road, Midong District, Ürümqi, Xinjiang, 830017
  • Place, Xinjiang International Convention and Exhibition Center
    ‪10 min walk‬
  • Place, Xinjiang Uygur Autonomous Region Museum
    ‪8 min drive‬
  • Place, Xinjiang International Grand Bazaar
    ‪12 min drive‬
  • Airport, Urumqi (URC-Diwopu Intl.)
    ‪12 min drive‬

Room options

View all photos for King Guest Room

Premium bedding, down comforters, minibar, in-room safe

King Guest Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for King Deluxe Room

Premium bedding, down comforters, minibar, in-room safe

King Deluxe Room

  • City view
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe One Bedroom Suite with Lounge Access

Deluxe One Bedroom Suite with Lounge Access | Living area | 42-inch flat-screen TV with satellite channels, TV

Deluxe One Bedroom Suite with Lounge Access

  • City view
  • 1022 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for King Executive Room with Lounge Access

Premium bedding, down comforters, minibar, in-room safe

King Executive Room with Lounge Access

  • City view
  • 699 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for King Guest Room, Accessible

King Guest Room, Accessible | Premium bedding, down comforters, minibar, in-room safe

King Guest Room, Accessible

  • City view
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for One Bedroom Suite

Premium bedding, down comforters, minibar, in-room safe

One Bedroom Suite

  • City view
  • 839 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier One Bedroom Suite with Lounge Access

Premier One Bedroom Suite with Lounge Access | Premium bedding, down comforters, minibar, in-room safe

Premier One Bedroom Suite with Lounge Access

  • City view
  • 1184 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite

Presidential Suite | Premium bedding, down comforters, minibar, in-room safe

Presidential Suite

  • City view
  • 2153 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Twin Guest Room

View from room

Twin Guest Room

  • City view
  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Twin Deluxe Room

View from room

Twin Deluxe Room

  • City view
  • 592 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Twin Executive Room with Lounge Access

Twin Executive Room with Lounge Access | Premium bedding, down comforters, minibar, in-room safe

Twin Executive Room with Lounge Access

  • City view
  • 699 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Business Suite, 1 Bedroom

Premium bedding, down comforters, minibar, in-room safe

Business Suite, 1 Bedroom

  • Mountain view
  • 840 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Ürümqi

Located in Midong District, Hilton Urumqi is within a 10-minute drive of popular attractions such as Hongshan Park and Xinjiang Uygur Autonomous Region Museum. This 4.5-star hotel has 383 rooms and welcomes guests with 3 restaurants, an indoor pool, and a 24-hour gym.

What's nearby

  • Xinjiang International Convention and Exhibition Center - 10 min walk - 0.5 miles
  • Xinjiang Uygur Autonomous Region Museum - 8 min drive - 5.8 miles
  • Hongshan Park - 9 min drive - 5.6 miles
  • Xinjiang International Grand Bazaar - 12 min drive - 8.6 miles
  • Xinjiang University - 14 min drive - 9.5 miles

Getting around

  • Ürümqi Railway Station - 19 min drive
  • Urumqi (URC-Diwopu Intl.) - 25 min drive

Restaurants

  • ‪望京楼烤鸭 - ‬6 min drive
  • ‪花帽姑娘 辣子鸡 - ‬3 min drive
  • ‪KFC 肯德基 - ‬5 min drive
  • ‪大盘三黄鸡李七斤家常菜托克逊拌面 - ‬7 min drive
  • ‪Loulan Barbecue - ‬5 min drive

About this property

Hilton Urumqi

Hilton Urumqi features a nightclub, an indoor pool, and a 24-hour gym. Free parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a steam room, free WiFi in public areas, and meeting rooms.
42-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include refrigerators, minibars, and coffee makers. Change of towels is available on request.
Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a steam room.

Similar properties

Lobby
Four Points By Sheraton Urumqi
Midong District
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 9 reviews
$82 nightly
The price is $88
Jun 13 - Jun 14
Total with taxes and fees
Four Points By Sheraton Urumqi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Uncovered extended parking on site (CNY 77 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CNY 168 for adults and CNY 84 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • LOBBY BAR
  • SILK ROAD
  • U Cafe
  • YUXI CHINESE

Things to do

  • 24-hour health club
  • Art gallery
  • Designer stores
  • Indoor pool
  • Nightclub
  • Shopping mall
  • Steam room

Family friendly

  • Children's toys
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 35,435 square feet of conference space

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (47 inch wide door)
  • Handrails in stairways (39 inches high)
  • Hardwood flooring in room
  • Magnifying mirror
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 6:00 AM and noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CNY 300 per accommodation, per stay (maximum CNY 300 per stay), plus a one-time cleaning fee of CNY 300
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CNY 280.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 168 for adults and CNY 84 for children
  • Uncovered extended parking fee: CNY 77 per day
  • Pet fee: CNY 300 per accommodation, per stay (maximum CNY 300 per stay) plus CNY 300 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 6:00 AM and noon
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 280.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: noon—-6:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking and high chair.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Alipay and WeChat Pay.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hilton Urumqi Hotel
Hilton Urumqi
Hilton Urumqi Hotel
Hilton Urumqi Ürümqi
Hilton Urumqi Hotel Ürümqi

Hilton Urumqi Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 22 out of 49 reviews
Rating 8 - Good. 18 out of 49 reviews
Rating 6 - Okay. 3 out of 49 reviews
Rating 4 - Poor. 5 out of 49 reviews
Rating 2 - Terrible. 1 out of 49 reviews

9.2/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Qiqi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Highly recommended
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Elena

Liked: Cleanliness, amenities, property conditions & facilities
Great place! Unforgettable impressions! THANKS!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class accommodation with friendly staff. Excellent breakfast with lots of selections
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Dong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

highly recommended

This is very nice experience of one night stay ag Hilton, they are very helpful from checkin, room is nicely designed and decorated, nit to mention the spacious size of the room.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

zhao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members are extremely polite and always ready to help. From the moment I checked in, they greeted me with warm smiles. Whenever I had a question or a request, they responded promptly and efficiently. It made me feel very welcome and comfortable throughout my stay. For example, when I asked for extra towels, they delivered them to my room within minutes.
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Daolong

Liked: Cleanliness, staff & service, property conditions & facilities
It is hard to get a Taxi.
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was clean and the staff service was great. We extended our stay at Hilton as our flights were canceled and the staff at reception helped us to extend our stay. The information counter staff also provided excellent assistance when we enquired about the transportation around Urumqi. I would definitely choose to stay at Hilton for my next holiday trip!
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Jingrong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

极力推荐

前台尤其客气热情，通情达理，特意表扬。早餐非常好，有各种新疆特色美食。
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

K. Nalin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hotel with great service

Wonderful hotel with great service & most helpful staff.
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower was excellent. The hotel is in a very quiet area, next to a park, and felt a little isolated, being quite far from the city centre. Breakfast was prohibitively expensive.
Stayed 7 nights in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
ほとんど英語が通じない烏魯木斉の中でしたが、ほぼ全スタッフ英語が通じ助かりました。朝食も美味しく、スタッフの方々の対応も素晴らしかったです。 お部屋の方も綺麗で快適でしたが、一点冷蔵庫が壊れていて開きませんでした。
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch!! Five stars in every way. Likely the best hotel in Urumqi. The only drawback, if I am critical, is its location. It is a bit far away from the center of town, which is abt 10-11 km away.
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
クラブルームでしたが、朝食サービスがなかったのはやや残念です。
Stayed 3 nights in Sep 2019
Verified

4/10 Poor

STANLEY

Disliked: Staff & service, property conditions & facilities, room comfort

Disappointed stay

A very disappointed stay. Did expect the level of service is so poor . Definitely not Hilton standard. Room not ready when check in . Poor customer service. Room too warm as temperatures is unable to set. Change 3 rooms even still the same and finally give up. Unable to sleep well. It is only when I approach the duty manager I was properly attended to but the room definitely is not up to Hilton standard. For those who like to room to cool, I will suggest to stay here if you really need to and not in summer time!!
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Check out at 14:00 is the best way for me. Thanks so much!
Stayed 1 night in May 2019
Verified

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

Location is off, service as well.

I had paid a deposit in the beginning, after one day they asked me to increase the deposit, although I didn’t extend my stay. Reception couldn’t explain why, only that it should be increased. Aircon could not be regulated, it was 24 degrees in the room. Ceiling in the room was leaking water. Location is far away from anything else. Service in the dining hall is trying to deliver good service, rooms are spacious..
Stayed 3 nights in Apr 2019
Verified

10/10 Excellent

Shah

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding service. Definitely the best hotel in Urumqi
Stayed 3 nights in Mar 2019
Verified

8/10 Good

Mingjun

Liked: Cleanliness, property conditions & facilities, room comfort

符合预期

硬件设施较好，早餐不错。开发票比较麻烦，最后也没开成
Stayed 1 night in Feb 2019
Verified

8/10 Good

lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wifl常断线，其它都很好。目前，周边没有便利店等商业设施
Stayed 1 night in Oct 2018
Verified

8/10 Good

Verified traveler

还可以

希尔顿的装修风格适合出差商务人士，旅行的话没有想象中的好，不过很干净
Stayed 1 night in Sep 2018
Verified

8/10 Good

liming

一般
Stayed 1 night in Sep 2018
Verified

2/10 Terrible

Gloria

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

This hotel is cheating and force you to pay

I booked 2 separate days before and after my travel to the northern. The first day, the staff gave me free upgrade offer when checkin, but charge me when checkout, I told it was free, the manager said he couldn’t find the checkin staff because he was on holiday. So the manager forced me to pay finally. And when I checkin again the second time after come back from the north, checkin staff gave me same upgrade offer, and I refused because my last experience.
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars standard hotel

We arrived in midnight due to flight delay, quick checkin and beautiful room
Stayed 1 night in Aug 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
整体一般。1.酒店免费提供的咖啡和茶包若有消耗，理应在第二天晨间打扫时补给。但发现有两次没有给。应该是打扫时忘记了。虽然是小细节，但也是很重要的。2.同行伙伴在办理退房时，前台说损坏了洗手台的洗漱杯，但是若有损毁理应给主客确认并且签单告知价格，而不是只拍照片，并且直接替换杯子，直到退房时再做通知。
Stayed 4 nights in Jul 2018
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort
Hotel looks nice. Staff is friendly. Room didn’t have AC. They provided a portable AC unit that didn’t work, it was a glorified fan. Lowest temperature we saw in the room was 28C(82F). Hottest was 31C (87F). The night before we had an early train to bring us out of town we requested a taxi from the concierge. The next morning the front desk told us the taxi was outside, however there was no taxi. We had to walk out to the street and hail a taxi, which took about 20min at 7AM Beijing time or 5AM their local time. We barely made our train. Most of the items on the menu are not available. Friend tried to order the creme brûlée. Waitor told us it took to long to make so we weren’t allowed to order it. Overall, a pretty miserable stay.

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