Verified
10/10 Excellent
Amy
Sep 28, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amy
Stayed 2 nights in Sep 2025
Glass House Retreat
4.0 star property
Choose dates to view prices
Photo gallery for Glass House Retreat
Reviews
9.89.8 out of 10
Exceptional
Popular amenities
- Pool
- Hot tub
- Breakfast included
- Spa
- Parking included
- Free WiFi
Explore the area
Harrow Road, Upminster, England, RM14 3BP
- Thorndon Country ParkPlace, Thorndon Country Park16 min drive
- Lakeside Shopping CentrePlace, Lakeside Shopping Centre24 min drive
- River ThamesPlace, River Thames25 min drive
- London (STN-Stansted)Airport, London (STN-Stansted)57 min drive
Room options
View all photos for Superior Double or Twin Room, Garden View
Superior Double or Twin Room, Garden View
- Garden view
- 280 sq ft
- Sleeps 2
- 2 Double Beds
- Free WiFi
View all photos for Superior Room
Superior Room
- Garden view
- 280 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
- Free WiFi
View all photos for Premium Double Room
Premium Double Room
- Garden view
- 377 sq ft
- 1 bedroom
- Sleeps 2
- 2 Queen Beds
- Free WiFi
View all photos for Premium Double Room, 2 Queen Beds, Mobility Accessible
Premium Double Room, 2 Queen Beds, Mobility Accessible
- Garden view
- 377 sq ft
- Sleeps 2
- 2 Queen Beds
- Free WiFi
View all photos for Premier Room, 1 King Bed
Premier Room, 1 King Bed
- Garden view
- 377 sq ft
- Sleeps 2
- 1 King Bed
- Free WiFi
About the neighborhood
Upminster
Located 3 mi (4.8 km) from Thorndon Country Park, Glass House Retreat is within a 10-minute drive of Stubbers Activity and Adventure Centre. This 21-room, 4-star hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.
What's nearby
- Thorndon Country Park - 16 min drive - 4.6 miles
- Brentwood Karting - 20 min drive - 5.8 miles
- Festival Leisure Park - 24 min drive - 11.9 miles
- Lakeside Shopping Centre - 24 min drive - 12.5 miles
- River Thames - 25 min drive - 12.4 miles
Getting around
- Brentwood West Horndon Station - 5 min drive
- Upminster Underground Station - 10 min drive
- London City Airport (LCY) - 46 min drive
Restaurants
- The Bell Inn - 11 min drive
- Spice of India - 9 min drive
- McDonald's - 12 min drive
- Starbucks - 8 min drive
- Woody’s - 9 min drive
About this property
Glass House Retreat
At Glass House Retreat, guests enjoy an indoor pool, a gym, and a sauna. If you drive, put free parking to good use. Staff members can help with accommodation requests, and provide front-desk service during limited hours. Other amenities at this spa hotel include free WiFi in public areas, a hot tub, and conference space.
Guests can expect free WiFi and 49-inch Smart TVs. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include electric kettles, laptop-compatible safes, and phones.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna, a fitness center, and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are 10 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
- Available in some public areas: Free WiFi
Parking and transportation
- Free secured, uncovered self parking on site
- Wheelchair-accessible parking available
Food and drink
- Free cooked-to-order breakfast available daily 8:30 AM to 9:30 AM
- A restaurant
- Coffee and tea in common areas
- Snack bar/deli
Things to do
- Fitness classes
- Free bicycle rentals
- Gym
- Hot tub
- Indoor pool
- Pilates classes
- Sauna
- Shopping
- Steam room
- TV in common areas
- Yoga classes
Family friendly
- Indoor pool
- Snack bar/deli
Conveniences
- Guidebooks
- Limited-hour front desk
- Water dispenser
Guest services
- Housekeeping (daily)
Business services
- 269 square feet of conference space
Outdoors
- Garden
- Outdoor furniture
- Pool loungers
- Pool umbrellas
Spa
- 10 treatment rooms
- Body scrubs
- Body wraps
- Couples treatment rooms
- Deep-tissue massages
- Detox wraps
- Facials
- Hydrotherapy
- Manicures/pedicures
- Prenatal massages
- Reflexology
- Sports massages
- Swedish massages
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- 2 accessible parking spaces
- Elevator (35 inch wide door)
- Handrails in stairways (39 inches high)
- Hardwood flooring in public areas
- Pool hoist on site
- Stair-free path to entrance
- Thin carpet in public areas
- Tile flooring in public areas
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible gym
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible public washroom
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
More
- 3 floors
- Art Deco architecture
- Built in 2019
- Communal living room
- Smoking not allowed
Room amenities
Bedroom
- Premium bedding
Bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Private bathroom
- Shampoo
- Slippers
- Soap
- Toilet paper
- Towels provided
Entertainment
- 49-inch smart TV
- Streaming services
Food and drink
- Electric kettle
- Tea bags/instant coffee
More
- Air conditioning (climate-controlled)
- Desk
- Heating (climate-controlled)
- Iron/ironing board on request
- Laptop workspace
- Laptop-compatible safe
- Phone
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 6:30 PM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 8:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
- This property doesn't allow pets
Property payment types
Important information
Fees
You'll be asked to pay these charges at the property:
- Deposit: GBP 150 per accommodation, per stay
These are all of the charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
- Check-in: 2:00 PM
- Check-out: 11:00 AM
- Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.
We should mention
Details about charges, deposits, or other important information:
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- This property accepts credit cards, debit cards, and cash.
- Onsite safety features include a fire extinguisher.
Additional information about polices, regulations, and more:
- Pool access available from 8:00 AM to 7:00 PM.
- Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
- No cribs or infant beds are available.
- No rollaway or extra beds are available.
Property is also known as
Glass House Retreat Hotel
Glass House Retreat Upminster
Glass House Retreat Hotel Upminster
Frequently asked questions
What's there to see close to Glass House Retreat?
This hotel is located in Upminster, close to Lakeside Shopping Centre, Festival Leisure Park, and Langdon Hills Country Park. Stubbers Activity and Adventure Centre is also within a driving distance of 3.6 mi.
Will I be able to park at Glass House Retreat?
Yes, secured self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.
Is a spa located at Glass House Retreat?
Spa services at the hotel include Swedish massages, deep-tissue massages, body wraps, and hydrotherapy.
Does Glass House Retreat include a casino?
No, Glass House Retreat doesn't have a casino.
Is there an indoor pool at Glass House Retreat?
Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 8:00 AM and 7:00 PM.
What amenities will couples enjoy at Glass House Retreat?
Amenities that appeal to couples at this hotel include premium bedding, streaming services, and bathrobes.
Does Glass House Retreat have a hot tub?
No, but this hotel does have a steam room.
Does Glass House Retreat feature a restaurant that includes a breakfast menu?
Yes, Glass House Retreat serves free cooked-to-order breakfasts each morning from its restaurant.
Does Glass House Retreat allow pets to stay for free?
No, pets aren't allowed at Glass House Retreat.
Does Glass House Retreat have connecting rooms available?
No, there aren't connecting guestrooms at this hotel.
How close is the airport from Glass House Retreat?
The closest major airport to Glass House Retreat is London City Airport (LCY), which is 23.4 mi away (46 minutes by car). Another top airport is London (SEN-Southend), which is located 19.6 mi away (41-minute drive).
Can I book a room with a balcony at Glass House Retreat?
No, you won't find guestrooms with balconies at Glass House Retreat.
Glass House Retreat Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 6 out of 7 reviews
10 - Excellent
6
Rating 8 - Good. 1 out of 7 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 7 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 7 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 7 reviews
2 - Terrible
0
10/10
Cleanliness
10/10
Staff & service
9.6/10
Amenities
10/10
Property conditions & facilities
Reviews
Verified
8/10 Good
Cheryl
Mar 14, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This spa retreat is fully equipped with all needed to rest and rejuvenate in the same location. Everything and everyone was top tier in service and presentation. The only let down was the food and even that was fine it just didn’t match the other areas of excellence
Cheryl
Stayed 2 nights in Mar 2026
Verified
10/10 Excellent
Jessica
Nov 2, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are beautiful and clean. The Staff were amazing, polite, welcoming and attentive, the resort felt like a home away from home. Food was delicious and my spa treatments from Zoe was unbelievable. Zoe made me feel comfortable, relaxed and the whole experience was just amazing. I will definitely be returning
Jessica
Stayed 3 nights in Oct 2025
Verified
10/10 Excellent
Charlotte
Jan 24, 2026
Liked: Cleanliness, amenities, property conditions & facilities
I had a fantastic stay at the Glass House retreat - the team were amazing! Friendly, supportive, and attentive, they made sure I felt right at home.
My room was a treat: clean, bright, and airy, with a fabulous rainforest shower and super comfy bed. And wow, the food! Every dish was delicious, I wanted to take the chef home with me! There were loads of activities to keep me busy, and I left feeling refreshed and recharged.
Charlotte
Stayed 2 nights in Jan 2026
Verified
10/10 Excellent
D
Oct 5, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
D
Stayed 2 nights in Jun 2025
Verified
10/10 Excellent
Rebecca
Aug 10, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rebecca
Stayed 3 nights in Aug 2025