Hilton Garden Inn Umhlanga Arch

4.0 star property
Hotel with an outdoor pool, a quick walk to Gateway Theatre of Shopping

Choose dates to view prices

Photo gallery for Hilton Garden Inn Umhlanga Arch

Lobby lounge
Lobby lounge
Meeting facility
Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, sun loungers
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
1 Ncondo Place, Umhlanga Ridge, Umhlanga, KwaZulu-Natal, 4320
  • Gateway Theatre of Shopping
    ‪7 min walk‬
  • Umhlanga Rocks Beach
    ‪2 min drive‬
  • Umhlanga Lighthouse
    ‪2 min drive‬
  • Durban (DUR-King Shaka Intl.)
    ‪17 min drive‬

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Room options

Room, 1 King Bed with Sofa bed, Sea View

8.0 out of 10
Very good
(4 reviews)
  • 253 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Room, 2 Twin Beds

  • 253 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 Bedroom

  • 524 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Family Suite, Multiple Beds, Connecting Rooms

  • 777 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 1 Twin Sofa Bed and 2 Twin Beds

Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(4 reviews)
  • 253 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 281 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Family Room, Multiple Beds, Connecting Rooms

10.0 out of 10
Exceptional
(2 reviews)
  • 506 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed, 1 Twin Sofa Bed and 2 Twin Beds

Room, 2 Twin Beds, Sea View

  • 253 sq ft
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

uMhlanga

Gateway Theatre of Shopping is a short stroll from Hilton Garden Inn Umhlanga Arch, and other popular attractions like Umhlanga Rocks Beach are within a couple of miles (3 km). This 203-room, 4-star hotel has a restaurant along with conveniences like an outdoor pool and a 24-hour gym.

What's nearby

  • Umhlanga Hospital - 7 min walk - 0.4 miles
  • Gateway Theatre of Shopping - 7 min walk - 0.4 miles
  • Umhlanga Rocks Beach - 2 min drive - 0.9 miles
  • Umhlanga Lighthouse - 2 min drive - 1.2 miles
  • Umhlanga Main Beach - 3 min drive - 1.4 miles

Getting around

  • King Shaka Intl. Airport (DUR) - 17 min drive

Restaurants

  • ‪Legacy Yard - ‬11 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Kauai Umhlanga - ‬7 min walk
  • ‪The Barón - ‬12 min walk
  • ‪Press Club - ‬11 min walk

About this property

Hilton Garden Inn Umhlanga Arch

Hotel with an outdoor pool, a quick walk to Gateway Theatre of Shopping
Guests staying at Hilton Garden Inn Umhlanga Arch enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is ZAR 50.00 per day, or you can take advantage of the airport shuttle (available 24 hours) for ZAR 350 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and securing valuables. Additional amenities include conference space, a business center, and express check-in.
Guests can expect free WiFi and 49-inch LCD TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. MP3 docks, minibars, and coffee makers are also standard. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Languages

Afrikaans, English, Zulu

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered self parking on site (ZAR 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: ZAR 220 for adults and ZAR 110 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lobby Lounge
  • Together & Co Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,121 square feet of conference space
  • 6 meeting rooms
  • Business center

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 2020
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately ZAR 220 for adults and ZAR 110.00 for children
  • Airport shuttle fee: ZAR 350 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: ZAR 50.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 6:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Umhlanga Arch Umhlanga
Hilton Garden Inn Umhlanga Arch Hotel
Hilton Garden Inn Durban Umhlanga Arch
Hilton Garden Inn Umhlanga Arch Umhlanga
Hilton Garden Inn Umhlanga Arch Hotel Umhlanga

Frequently asked questions

Is free cancellation available at Hilton Garden Inn Umhlanga Arch?

Hilton Garden Inn Umhlanga Arch provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hilton Garden Inn Umhlanga Arch?

As of Jun 24, 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Umhlanga Arch on Jun 29, 2025 start from $78.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Hilton Garden Inn Umhlanga Arch?

This hotel in uMhlanga is within a 10-minute walk of Gateway Theatre of Shopping and KwaZulu-Natal Sharks Board. You'll also find Umhlanga Rocks Beach and Umhlanga Lighthouse within a short drive.

Is parking available on site at Hilton Garden Inn Umhlanga Arch?

Yes, secured parking is offered for ZAR 50.00 per day. Accessible parking is also available for guests.

Does Hilton Garden Inn Umhlanga Arch include a casino on the premises?

No, Hilton Garden Inn Umhlanga Arch doesn't have a casino.

Is there an indoor pool at Hilton Garden Inn Umhlanga Arch?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 6:00 PM.

What amenities will couples enjoy at Hilton Garden Inn Umhlanga Arch?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Hilton Garden Inn Umhlanga Arch have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hilton Garden Inn Umhlanga Arch have a restaurant with a breakfast menu?

Yes, Hilton Garden Inn Umhlanga Arch serves buffet breakfast for a surcharge each morning at Together & Co Restaurant.

Does Hilton Garden Inn Umhlanga Arch allow pets to stay free of charge?

No, pets aren't allowed at Hilton Garden Inn Umhlanga Arch though service animals are welcome.

Are there connecting rooms at Hilton Garden Inn Umhlanga Arch?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Hilton Garden Inn Umhlanga Arch?

The closest major airport to Hilton Garden Inn Umhlanga Arch is King Shaka Intl. Airport (DUR), which is 11.6 mi away (17 minutes by car).

Can I book a room with a balcony at Hilton Garden Inn Umhlanga Arch?

No, there aren't any guestrooms with balconies at Hilton Garden Inn Umhlanga Arch.

Does Hilton Garden Inn Umhlanga Arch host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Hilton Garden Inn Umhlanga Arch.

Hilton Garden Inn Umhlanga Arch Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 67 out of 113 reviews
Rating 8 - Good. 25 out of 113 reviews
Rating 6 - Okay. 10 out of 113 reviews
Rating 4 - Poor. 4 out of 113 reviews
Rating 2 - Terrible. 7 out of 113 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Douglas

Traveled with partner, Traveled with family
Literally everything and everyone excellent!
Stayed 1 night in Mar 2025

6/10 Okay

gilles

Stayed 4 nights in Jan 2025

10/10 Excellent

Abdullah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ebrahim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing.good location. Good service
Stayed 3 nights in Jan 2025

10/10 Excellent

M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simply Amazing

This hotel is simply superb and sets the benchmark for quality service and occupant engagement . Simply sublime and highly recommended
Stayed 1 night in Jan 2025

6/10 Okay

Hayden

Business traveler
Liked: Cleanliness
Disliked: Staff & service

Not going to stay here again

Had to fight for a room with working air conditioning during a heat wave.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Zaakir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Wan-Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Ben

Traveled with family and small children
Double charged for room. Be careful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ahmad Mohd

Stayed 1 night in Aug 2024

10/10 Excellent

james

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Zola

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Clarissa

Stayed 1 night in May 2024

8/10 Good

Tristian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Dinesh

Stayed 2 nights in Jun 2024

10/10 Excellent

Clarissa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Tertius

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Phindile

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Risuna

Stayed 2 nights in May 2024

10/10 Excellent

Safeera

Value for money

The accommodation was excellent, and the staff were very helpful. All in all, I will rate my experience a 5.
Stayed 1 night in May 2024

10/10 Excellent

Zuzu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Zakiyya

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort

Alittle more attention to detail

Beautiful hotel however when u check in late and have no towels, room not set up properly and hot water doesnt work efficiently it doesnt make for a great stay. However housekeeping and reception did apologise and try to rectify the issues.
Stayed 1 night in Apr 2024

8/10 Good

Anthony Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely come back

I enjoyed my stay at this magnificent and beautiful hotel with clean and decent room, variety at breakfast and a helpful staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Vishen

Stayed 3 nights in Apr 2024