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Coastlands Umhlanga Hotel and Convention Centre

4.0 star property

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Photo gallery for Coastlands Umhlanga Hotel and Convention Centre

Front of property
A buffet with various food items and serving utensils.
A hotel room with a large bed, a TV, a desk, a chair, and a view of the city and sea.
A modern interior with a high ceiling, large windows, and a central hanging light fixture.
A hotel lobby with a central seating area, multiple doors, and a modern ceiling design.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
329 Umhlanga Rocks Drive, Umhlanga, KwaZulu-Natal, 4319
  • Place, KwaZulu-Natal Sharks Board
    ‪5 min walk‬
  • Place, Gateway Theatre of Shopping
    ‪6 min walk‬
  • Place, Umhlanga Rocks Beach
    ‪4 min drive‬
  • Airport, Durban (DUR-King Shaka Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Deluxe Room

9.6 out of 10
Exceptional
(4 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double or Twin Room, Ensuite, Partial Ocean View

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double or Twin Room, Ensuite, Partial Ocean View

  • Partial ocean view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Quadruple Room, Multiple Beds, Non Smoking, Bathtub

A hotel room with a bed, a desk with a television, a wardrobe, and a bathroom visible in the background.

Family Quadruple Room, Multiple Beds, Non Smoking, Bathtub

  • Partial ocean view
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Family Quadruple Room, Multiple Beds, Private Bathroom, Partial Ocean View

A hotel room with a bed, a desk with a television, a wardrobe, and a bathroom visible in the background.

Family Quadruple Room, Multiple Beds, Private Bathroom, Partial Ocean View

  • Partial ocean view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Executive Suite, 1 King Bed, Ensuite, Partial Ocean View

A hotel room with a bed, a sofa, a dining table, and a door.

Executive Suite, 1 King Bed, Ensuite, Partial Ocean View

  • Partial ocean view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

uMhlanga

Located within a 5-minute walk of KwaZulu-Natal Sharks Board, Coastlands Umhlanga Hotel and Convention Centre is within a 15-minute stroll of Gateway Theatre of Shopping. This 4-star hotel welcomes guests with 136 rooms and conveniences like a full-service spa, free in-room WiFi, and a conference center.

What's nearby

  • KwaZulu-Natal Sharks Board - 5 min walk - 0.3 miles
  • Gateway Theatre of Shopping - 6 min walk - 0.4 miles
  • Oceans Mall - 3 min drive - 1.2 miles
  • Umhlanga Lighthouse - 3 min drive - 1.4 miles
  • Umhlanga Rocks Beach - 4 min drive - 1.6 miles

Getting around

  • King Shaka Intl. Airport (DUR) - 21 min drive

Restaurants

  • ‪Cacao Chocolate Bar - ‬9 min walk
  • ‪The Barón - ‬16 min walk
  • ‪Legacy Yard - ‬6 min walk
  • ‪KFC - ‬1 min walk
  • ‪Mimmo's - ‬9 min walk

About this property

Coastlands Umhlanga Hotel and Convention Centre

Guests of Coastlands Umhlanga Hotel and Convention Centre enjoy features like a full-service spa, free WiFi in public areas, and meeting rooms. If you drive, self parking is ZAR 50 per day, or you can take advantage of the airport shuttle (available 24 hours) for ZAR 350 per person one-way. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this spa hotel include a conference center, a business center, and coffee/tea in a common area.
Guests can expect free WiFi and 42-inch flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Minibars, electric kettles, and laptop-compatible safes are also available.
Fleur De Lis Spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (ZAR 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 275 for adults and ZAR 140 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Saffron Restaurant

Things to do

  • Full-service spa
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately ZAR 275 for adults and ZAR 140 for children
  • Airport shuttle fee: ZAR 350 per person (one-way)
  • Airport shuttle fee per child: ZAR 150 (one-way), (from 4 to 11 years old)
  • Self parking fee: ZAR 50 per day
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 2:00 PM—-anytime
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the airport (available 24 hours) or the train station (fees apply). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Coastlands
Coastlands Umhlanga Hotel Convention Centre
Coastlands Hotel Umhlanga
Coastlands Umhlanga
Coastlands Umhlanga Hotel
Umhlanga Coastlands
Umhlanga Coastlands Hotel

Frequently asked questions

What's there to see close to Coastlands Umhlanga Hotel and Convention Centre?

Located steps from KwaZulu-Natal Sharks Board, this hotel is in uMhlanga, and within a 10-minute walk of Gateway Theatre of Shopping and Ster-Kinekor Gateway. You'll also find Umhlanga Rocks Beach and Umhlanga Lighthouse within a short drive.

How much does it cost to stay at Coastlands Umhlanga Hotel and Convention Centre?

As of Jul 5, 2026, prices found for a 1-night stay for 2 adults at Coastlands Umhlanga Hotel and Convention Centre on Jul 13, 2026 start from $77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Coastlands Umhlanga Hotel and Convention Centre?

Yes, parking is offered for ZAR 50 per day. Wheelchair-accessible parking is also available for guests.

Is there a spa at Coastlands Umhlanga Hotel and Convention Centre?

Fleur De Lis Spa is the hotel's spa and services include body wraps, Ayurvedic treatments, mani/pedis, and massages.

Does Coastlands Umhlanga Hotel and Convention Centre feature a casino at the property?

No, Coastlands Umhlanga Hotel and Convention Centre doesn't have a casino.

Is there an indoor pool at Coastlands Umhlanga Hotel and Convention Centre?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Coastlands Umhlanga Hotel and Convention Centre?

There are plenty of amenities for couples at this hotel, including an ocean-view restaurant, proposal/romance packages, and a full-service spa.

Does Coastlands Umhlanga Hotel and Convention Centre have a hot tub?

No, this hotel doesn't have a spa tub.

Does Coastlands Umhlanga Hotel and Convention Centre feature a restaurant that includes a breakfast menu?

Yes, Coastlands Umhlanga Hotel and Convention Centre serves buffet breakfast for a surcharge each morning at Saffron Restaurant.

Does Coastlands Umhlanga Hotel and Convention Centre allow pets to stay free of charge?

No, pets aren't allowed at Coastlands Umhlanga Hotel and Convention Centre though service animals are welcome.

Does Coastlands Umhlanga Hotel and Convention Centre have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Coastlands Umhlanga Hotel and Convention Centre?

The closest major airport to Coastlands Umhlanga Hotel and Convention Centre is King Shaka Intl. Airport (DUR), which is 11.9 mi away (21 minutes by car).

Are there rooms with balconies at Coastlands Umhlanga Hotel and Convention Centre?

No, there aren't any guestrooms at Coastlands Umhlanga Hotel and Convention Centre that offer a balcony.

Does Coastlands Umhlanga Hotel and Convention Centre host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Coastlands Umhlanga Hotel and Convention Centre.

Coastlands Umhlanga Hotel and Convention Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 173 out of 335 reviews
Rating 8 - Good. 106 out of 335 reviews
Rating 6 - Okay. 33 out of 335 reviews
Rating 4 - Poor. 14 out of 335 reviews
Rating 2 - Terrible. 9 out of 335 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

HRH Princess Zama-Zulu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is big and the view to the sea is perfect.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Ayob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Convenient access to landmarks
Stayed 4 nights in Dec 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good hotel with friendly staff.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Elmarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodation part of a Congress being held in the same hotel
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Luyanda

Disliked: Staff & service, property conditions & facilities, room comfort

Past its glory days

This hotel is a bit tired and in need of an upgrade. The carpet in the bedroom was dusty, the bed was a bit hard and the service was terrible. While the parking is free, you have to get your parking ticket validated at Reception - I had to go back a few times as this was not done correctly. The hotel does not justify it's 4 star rating
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Clarissa

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good view but terrible service

The room was amazing. Spacious, with beautiful views and a huge bathroom. Absolutely loved the room. The service however was awful. The rude staff at the front desk, are just not helpful at all. The waiters at the breakfast area dont pay attention to when they needed. The host is even worse to approach. The breakfast also had no meat options for the omelet. If pork is not an option,atleast offer chicken
Stayed 2 nights in Nov 2022
Verified

8/10 Good

Flemming

Liked: Cleanliness, staff & service, amenities
Alt var i orden og godt
Stayed 1 night in Dec 2025
Verified

8/10 Good

Visvanath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beaware the fine print

Got what we paid for. Negatives were not being aware of an additional tray charge which is added on to bill for in room service or the fact that our booking did not include the cost of parkimg which was pretty excessive. For these reasons alone will not be going back.
Stayed 1 night in Apr 2022
Verified

6/10 Okay

Ashish

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Horrendous with no safety or covid protocol.

Hotel had no mask wearing mandate People entering the lifts with No masks. Smokers are allowed to smoke without any implications whatsoever. We had to have our room changed. No security with entry. You could enter through the basement and go to any floor. What an absolute joke. At best, a 2 star experience. Charged for parking, but entrance to the Hotel parking was open from Friday to Sunday. My 6th trip here and my last. This made me not want to go out again.
Stayed 2 nights in Feb 2022
Verified

8/10 Good

George

Liked: Staff & service, property conditions & facilities, room comfort
the original room allocated, 805 there was a problem with the bedding cleanliness. however, this was rectified the same evening. the lady on duty 26/12/2021 @ 22:00 was extremely helpful and efficient. unfortunately i cannot remember her name, but she needs a pat on the back.
Stayed 4 nights in Dec 2021
Verified

4/10 Poor

John

Liked: Cleanliness, property conditions & facilities
Disappointed with wifi
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Khanyisani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean, the staff was friendly according to me everything was good
Stayed 1 night in Mar 2021
Verified

8/10 Good

musawenkosi

Liked: Cleanliness, room comfort
Sink in one of the rooms was leaking and we found it disturbing that one of the managers was shouting at a elderly waiter in front of us. It was not a pleasant site to see and left us feeling uncomfortable
Stayed 2 nights in Mar 2021
Verified

6/10 Okay

Ziyaad

Liked: Staff & service, room comfort

Coastlands Umhlanga

Was dissapointed in the housekeeping as underneath the bed was dirt from previous guest. Breakfast was not good but understandably COVID19 restrictions applied. Dinner ordered grilled prawns via room service. Prawns where NOT fresh, No veg in savoury rice as described. Overall a 5 outa 10 stay.
Breakfast yogurt, No choice
Breakfast bakes, hideous
Stayed 1 night in Jan 2021
Verified

8/10 Good

Siduduzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, very clean and great comfort .
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All boxes ticked. Thank you for your hospitality.

I felt like I was in a five star hotel, the friendliest staff ever, everything else was as amazing. They did not make their dining area feel awkward. They made sure that i don't miss the buffet. Everything felt like there was no pandemic, even though they adhering to the covid rules but they still made me feel safe and comfortable.
Stayed 1 night in Jul 2020
Verified

2/10 Terrible

Ricardo

Disliked: Property conditions & facilities, room comfort

Poor room condition

Went to coastlands for my honeymoon and had so many problems with the room. The room telephone wasnt even working for me to call reception and complain. Had to use my cell to call them and only to have the maintenance guy come and disturb me on my honeymoon night wanting to do maintenance at 11pm at night
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Mohamed Salim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday

Wss comfortable and staff friendly. Willl recommend.
Stayed 4 nights in Feb 2020
Verified

8/10 Good

Abdool

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
very good, stay clear of the top floor as the functions are noisy. I was surprised to pay for parking at R60 p/day as it was included in our previous stay.
Stayed 7 nights in Dec 2019
Verified

4/10 Poor

Richard

Liked: Cleanliness, room comfort
Disliked: Staff & service

lie after lie from the management terrible

Booked 2 rooms requested inter connecting rooms 9 months prior. Was given an upgrade with an inter connecting room which was taken away in ten minutes to be told after seeing 2 other rooms which were not suitable that the booking did not show the request for an inter connecting room as they advised our initial room had been booked in the time they showed us the other rooms. Basically it was lie after lie form the general manager as the lady at reception gave us originally the inter con ting room and he advised this was not shown on the booking. My wife and I eventually had to sleep with 1 child each as they were only 6 and 8 after changing from different rooms for 2 hours .
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Dewald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My home away from home

I stay at Coastlands often due to the quality of the service, the cleanliness and of course the price that is not too high.
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable clean room and food was delicious at the Buffet Dinner and Breakfast at the Saffron Restaurant.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 9 night so it was important that we had all the comforts of home. Coastlands provides that and even more. The bed was comfortable. Staff was always pleasant. The breakfast range varied every day which made it enjoyable. The hotel is only a short walk to Gateway shopping mall and is located in a very safe area.
Stayed 7 nights in Oct 2019
Verified

10/10 Excellent

Debra Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable overnight stay. Lovely big and spotless room with sea views. Pleasant breakfast with very good service. Would recommend.
Stayed 1 night in Oct 2019