Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

4.0 star property

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Photo gallery for Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

Outdoor pool, sun loungers
Property video
Lounge
Premium bedding, in-room safe, individually decorated
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
14 Palm Boulevard, Umhlanga Ridge, Umhlanga Rocks, Umhlanga, KwaZulu-Natal, 4320
  • Place, Gateway Theatre of Shopping
    ‪1 min walk‬
  • Place, Umhlanga Hospital
    ‪5 min walk‬
  • Place, KwaZulu-Natal Sharks Board
    ‪7 min walk‬
  • Airport, Durban (DUR-King Shaka Intl.)
    ‪18 min drive‬

Room options

Room, 2 Double Beds

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(7 reviews)
  • City view
  • 797 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Apartment, 2 Bedrooms

  • City view
  • 796 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Loft, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)
  • Park view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 Bedroom, Balcony

  • Park view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • Park view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Double Bed

  • Park view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

uMhlanga

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge places you within a 10-minute stroll of Ster-Kinekor Gateway and Gateway Theatre of Shopping. This 4-star hotel welcomes guests with 205 rooms and conveniences like an outdoor pool, free in-room WiFi, and a gym. Centrally located in uMhlanga, the hotel is connected to the convention center, and a short walk from Umhlanga Hospital and KwaZulu-Natal Sharks Board.

What's nearby

  • Gateway Theatre of Shopping - 1 min walk - 0.1 miles
  • Umhlanga Hospital - 5 min walk - 0.3 miles
  • KwaZulu-Natal Sharks Board - 7 min walk - 0.4 miles
  • Ster-Kinekor Gateway - 15 min walk - 0.8 miles
  • Umhlanga Lighthouse - 5 min drive - 1.6 miles

Getting around

  • King Shaka Intl. Airport (DUR) - 23 min drive

Restaurants

  • ‪KFC - ‬9 min walk
  • ‪Mimmo's - ‬5 min walk
  • ‪Circus Circus Cafe - ‬5 min walk
  • ‪Nespresso Gateway - ‬15 min walk
  • ‪Pizza Boyz - ‬3 min walk

About this property

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

At Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge, guests enjoy an outdoor pool, a gym, and a rooftop terrace. If you drive, self parking is ZAR 65 per night, or you can take advantage of the airport shuttle (available 24 hours) for ZAR 350 per person one-way. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include free WiFi in public areas, meeting rooms, and a conference center.
Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Electric kettles, laptop-compatible safes, and phones are also available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (ZAR 65 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 250 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • In a state park
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Raised toilet seat (20 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2009
  • No plastic coffee stirrers
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Mini-fridge
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property requires full payment at check-in.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: ZAR 300 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately ZAR 250 per person
  • Airport shuttle fee: ZAR 350 per person (one-way)
  • Self parking fee: ZAR 65 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Protea Hotel Ridge
Protea Hotel Umhlanga
Protea Hotel Marriott Durban Umhlanga Ridge
Protea Ridge
Protea Umhlanga Ridge
Umhlanga Protea Hotel
Umhlanga Protea Hotel Ridge
Umhlanga Ridge Protea Hotel
Protea Hotel Marriott Ridge
Protea Marriott Durban Umhlanga Ridge
Protea Marriott Ridge
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge Hotel

Frequently asked questions

Are free cancellation options available at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge provides free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

As of Apr 27, 2026, prices found for a 1-night stay for 2 adults at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge on May 16, 2026 start from $103, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Located steps from Gateway Theatre of Shopping, this hotel is in uMhlanga, and within a 10-minute walk of KwaZulu-Natal Sharks Board and Ster-Kinekor Gateway. You'll also find Umhlanga Rocks Beach and Umhlanga Lighthouse within a short drive.

Is parking available on site at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Yes, parking is offered for ZAR 65 per night. Wheelchair-accessible parking is also available for guests.

Does Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge include a casino?

No, Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge doesn't have a casino.

Will I find an indoor pool at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

There are plenty of amenities for couples at this hotel, including a garden-view restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

No, this hotel doesn't have a spa tub.

Does Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge feature a restaurant that includes a breakfast menu?

Yes, Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge serves buffet breakfast each morning for a surcharge from its restaurant.

Will Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge allow pets to stay free of charge?

No, pets aren't allowed at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge.

Are there connecting rooms at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

The closest major airport to Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge is King Shaka Intl. Airport (DUR), which is 12.2 mi away (23 minutes by car).

Are there rooms with balconies that I can book at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city and park views.

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 201 out of 386 reviews
Rating 8 - Good. 108 out of 386 reviews
Rating 6 - Okay. 47 out of 386 reviews
Rating 4 - Poor. 20 out of 386 reviews
Rating 2 - Terrible. 10 out of 386 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Vironica

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff were very polite and friendly they went all out . Rooms were clean and the hotel is perfectly situated
Stayed 3 nights in Jan 2026

8/10 Good

Lekau

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carpet needed in the room
Stayed 1 night in Jan 2026

4/10 Poor

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Poor design of a room. The bathroom light switch is not by the bathroom but at the entrance and is in series with a light in the entrance so if you turn the light on during the night you wake up the sleepers. Two beds but one chair so to talk or watch tv you have to sit on the bed. No electricity in the bath and no tissues in the room.
Stayed 1 night in Jan 2026

8/10 Good

Sakhiwo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Nov 2025

10/10 Excellent

Rodney

Liked: Cleanliness, amenities, property conditions & facilities
Great location! Right next to Gateway Mall. Excellent staff and superb restaurant within. I would recommend this hotel.
Stayed 2 nights in Dec 2025

6/10 Okay

Dolapo

Bar was just okay
Stayed 1 night in Dec 2025

8/10 Good

Romolla

Stayed 1 night in Dec 2025

8/10 Good

Aslam

Stayed 7 nights in Dec 2025

6/10 Okay

Sean

Liked: Cleanliness
Disliked: Staff & service
Ron was clean, Not applicable
Stayed 3 nights in Nov 2025

6/10 Okay

Gerrit

Stayed 3 nights in Dec 2025

10/10 Excellent

Jacques

Business traveler
Liked: Cleanliness, staff & service, amenities
**“I had an amazing stay — what really stood out was the warmth and professionalism of the staff. The team made everything feel effortless and welcoming. My room was spotless, comfortable, and quiet, and the overall atmosphere of the hotel was modern, vibrant, and really thoughtfully designed. It’s the kind of place that leaves a lasting impression and gets you thinking about how hospitality can feel both personal and elevated at the same time. I definitely look forward to coming back and exploring more of what the hotel offers.”**
Stayed 2 nights in Nov 2025

10/10 Excellent

Ranjit

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel. Different vibe. Loved the food and support staff. The reception team is excellent helped me for late check out
Stayed 2 nights in Nov 2025

10/10 Excellent

Relebogile

Traveled with family
Liked: Cleanliness, staff & service, amenities
great as always and the stuff are always on point.
Stayed 2 nights in Nov 2025

10/10 Excellent

Hengjia

Stayed 1 night in Nov 2025

10/10 Excellent

Riaz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great loaction
Stayed 2 nights in Oct 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were cleaned, very friendly and accommodating staff. Will definitely visit again.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jon Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great theme and excellent decoration. Building work in the shops nearby
Stayed 4 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Nicola M

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was phenomenal! The could have not been frienlier. I would very highly recommended recommended this place
Stayed 5 nights in Aug 2025

8/10 Good

Eugene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Eugene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay although the rooms are small
Stayed 2 nights in Aug 2025

8/10 Good

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Ishara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Zeyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

tina

Stayed 2 nights in Jun 2025