Radisson Blu Udaipur Palace Resort & Spa

5.0 star property
Luxury hotel with 3 restaurants connected to the convention center in Udaipur

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Photo gallery for Radisson Blu Udaipur Palace Resort & Spa

Outdoor pool
Property video
Lobby
Indoor wedding
Garden view

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
  • Room service

Explore the area

Map
Near Fateh Sagar Lake, Ambamata, Udaipur, Rajasthan, 313001
  • Lake Fateh Sagar
    ‪3 min walk‬
  • Lake Pichola
    ‪14 min walk‬
  • City Palace
    ‪4 min drive‬
  • Udaipur (UDR-Maharana Pratap)
    ‪29 min drive‬

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Room options

Business Room, Lake View (Business Class)

  • 350 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Presidential Suite

  • Lake view
  • Sleeps 2
  • 1 King Bed

Superior Room

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Suite

  • 550 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Suite

  • 829 sq ft
  • Sleeps 3
  • 1 King Bed

Suite (Heritage)

  • 829 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

Deluxe Room

  • 350 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Udaipur

Radisson Blu Udaipur Palace Resort & Spa places you within a 5-minute walk of Lake Fateh Sagar and Lake Fatehsagar Udaipur. This 245-room, 5-star hotel welcomes guests with 3 restaurants, a full-service spa, and an outdoor pool. It's connected to the convention center in central Udaipur and also close to City Palace and Lake Pichola.

What's nearby

  • Lake Fateh Sagar - 3 min walk - 0.2 miles
  • Lake Pichola - 14 min walk - 0.8 miles
  • Gangaur Ghat - 3 min drive - 1.3 miles
  • City Palace - 4 min drive - 1.5 miles
  • Vintage Collection of Classic Cars - 8 min drive - 2.4 miles

Getting around

  • Udaipur City Station - 16 min drive
  • Udaipur (UDR-Maharana Pratap) - 64 min drive

Restaurants

  • ‪Raaj Bagh Restaurant - ‬18 min walk
  • ‪The Urban Tadka - ‬16 min walk
  • ‪Soul Bistro and Lounge - ‬15 min walk
  • ‪Jhumar Restaurant - ‬18 min walk
  • ‪Aravali Lakeview - ‬3 min walk

About this property

Radisson Blu Udaipur Palace Resort & Spa

Luxury hotel with 3 restaurants connected to the convention center in Udaipur
Radisson Blu Udaipur Palace Resort & Spa features a full-service spa, a nightclub, and an outdoor pool. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this luxury hotel include a children's pool, a gym, and a sauna.
37-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Memory foam beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include sitting areas, minibars, and coffee makers.
Hot springs, an outdoor tennis court, and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a hot tub. There are hot springs open between 9:00 AM and 7:00 PM.

Languages

English, Hindi

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: INR 800 for adults and INR 800 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Aravali Lawn

Things to do

  • Arcade/game room
  • Archery
  • Art gallery
  • Bowling alley
  • Children's club
  • Children's pool
  • Evening entertainment
  • Full-service spa
  • Games
  • Health club
  • Hot spring
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • In a regional park
  • In the mountains
  • On a lake
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Hot spring
  • Hot springs open from 9:00 AM - 7:00 PM
  • Hot springs water temperature - 95 ºF
  • Hot tub
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator (75 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (15 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • New Year's Eve (December 31) Gala Dinner per adult: INR 10620
  • New Year's Eve (December 31) Gala Dinner per child: INR 5900 (from 7 to 11 years old)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately INR 800 for adults and INR 800 for children
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Hot springs access available from 9:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Palace Resort Udaipur
Sheraton Palace Udaipur
Sheraton Resort Udaipur
Sheraton Udaipur Palace
Sheraton Udaipur Palace Resort
Sheraton Udaipur Resort
Udaipur Palace Resort
Udaipur Sheraton
Udaipur Sheraton Palace
Udaipur Sheraton Resort
Radisson Blu Udaipur Palace Resort
Radisson Blu Udaipur Palace
Sheraton Udaipur Palace Hotel Udaipur
Sheraton Udaipur Palace Resort And Spa
Radisson Blu Udaipur & Udaipur
Radisson Blu Udaipur Palace Resort & Spa Hotel
Radisson Blu Udaipur Palace Resort & Spa Udaipur
Radisson Blu Udaipur Palace Resort & Spa Hotel Udaipur

Frequently asked questions

Are free cancellation options available at Radisson Blu Udaipur Palace Resort & Spa?

Radisson Blu Udaipur Palace Resort & Spa provides free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Radisson Blu Udaipur Palace Resort & Spa?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at Radisson Blu Udaipur Palace Resort & Spa on Jun 16, 2025 start from $127.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Radisson Blu Udaipur Palace Resort & Spa?

This hotel is located in Udaipur and just steps from Lake Fateh Sagar and Lake Fatehsagar Udaipur. You'll also find Lake Pichola and City Palace within a short drive.

Is parking available on site at Radisson Blu Udaipur Palace Resort & Spa?

Yes, self parking is offered for free at the hotel.

Is a spa located at Radisson Blu Udaipur Palace Resort & Spa?

There is a full-service spa available for guests to enjoy and services include Ayurvedic treatments, body scrubs, mani/pedis, and massages.

Does Radisson Blu Udaipur Palace Resort & Spa feature a casino on the premises?

No, Radisson Blu Udaipur Palace Resort & Spa doesn't have a casino.

Is there an indoor pool at Radisson Blu Udaipur Palace Resort & Spa?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 7:00 PM.

Is Radisson Blu Udaipur Palace Resort & Spa a good place to stay for couples?

This lakeside hotel offers plenty of amenities for couples including an outdoor pool, a poolside bar, and 3 restaurants.

Does Radisson Blu Udaipur Palace Resort & Spa have a hot tub?

Yes, this hotel has a spa tub.

Does Radisson Blu Udaipur Palace Resort & Spa have a restaurant with a breakfast menu?

Yes, Radisson Blu Udaipur Palace Resort & Spa has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Radisson Blu Udaipur Palace Resort & Spa allow pets to stay for free?

No, pets and service animals aren't allowed at Radisson Blu Udaipur Palace Resort & Spa.

Does Radisson Blu Udaipur Palace Resort & Spa have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Radisson Blu Udaipur Palace Resort & Spa?

The closest major airport to Radisson Blu Udaipur Palace Resort & Spa is Udaipur (UDR-Maharana Pratap), which is 24.4 mi away (64 minutes by car).

Are there rooms with balconies that I can book at Radisson Blu Udaipur Palace Resort & Spa?

No, there aren't any guestrooms with balconies at Radisson Blu Udaipur Palace Resort & Spa.

Does Radisson Blu Udaipur Palace Resort & Spa host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Radisson Blu Udaipur Palace Resort & Spa.

Radisson Blu Udaipur Palace Resort & Spa Reviews

Reviews

6.8
Rating 10 - Excellent. 92 out of 311 reviews
Rating 8 - Good. 68 out of 311 reviews
Rating 6 - Okay. 58 out of 311 reviews
Rating 4 - Poor. 36 out of 311 reviews
Rating 2 - Terrible. 57 out of 311 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

VIJAYALAKSHMI

Disappointed travelers

I was disappointed to see that the maintenance of the property was not good, the taps did not work, the wash room was dirty and the room service was pathetic
Stayed 2 nights in Mar 2025

4/10 Poor

Sahil

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
First the good things: staff was prompt and humble, evening cultural hi-tea set up was entertaining. But won't repeat this hotel for below things: 1. Most inconvenient hotel for tourists: they don't allow autos inside the hotel and don't have any shuttle to take you from the main gate to hotel lobby. So you have to walk up the hill to the lobby. In city like Udaipur where half of the attractions are not reachable by car and autos are the only option to roam around. It was so frustrating especially fory mom who can't walk much. 2. Uncleaned bathrooms: on the outside hotel looks presitine, but bathroom were terrible. It felt like we are residing in a 1-2 star hotel
Stayed 3 nights in Feb 2025

10/10 Excellent

Alpana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Jatinkumar

Stayed 1 night in Feb 2025

2/10 Terrible

Milliessa, New York

Traveled with group, Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are not Updated. Iron had mold on it and shower knobs fell out and no one fixed it. The manager of this property isn't a nice person even though we've booked 6 rooms at about $500 USD a night they didn't care about us not having hot water to shower or even a shower knob. Do NOT stay here. I've never been treated like this before. The overall staff is friendly but Management team is horrible and treat their staff bad.
Stayed 1 night in Feb 2025

2/10 Terrible

Daxa

Liked: Cleanliness

Amazing property but room smells and bad service

Wow from outside but soon as you enter in property drama start.Staff look overtired and customer service don’t have enough staff.View from our first room window wad waste land and whole window seal covered with pigeons poo .All night people from wedding reception making loud noises so not sleep well.Amazing property and nice touch that they do evening coffee and tea with cultural activities.We were looking forward to stay at this property and enjoy but they have ruined our holiday.Upstairs restaurant has fantastic view but food and service is not good and we probably had worse breakfast in our 2 months holiday.We stayed in deoghar in 3 /4 star hotel and there breakfast,restaurant food was amazing and service is like 10 star .When you choose to stay in this kind of hotel you have high expectations and Radisson are failing every time,in last 2 months we probably stayed 10 Radisson property and they are not doing well but this hotel is the worst experience we had .
Stayed 1 night in Feb 2025

4/10 Poor

Nilanjan

Traveled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

Aniket, Woburn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect at the property except the noise after hours (after 11 pm). Wedding guests were allowed to make noise to a degree where we couldn't fall asleep until 4 am. This is completely unacceptable and unfair to other guests at property. The walls are thin and we could also hear guests talking loud at midnight 4 rooms away from us. We had to let them know to keep the noise low. Didn't expect this paying top $ for the stay. I would have definitely given a 5 star rating otherwise.
Stayed 3 nights in Feb 2025

4/10 Poor

Maharshi

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
At first we thought it would be a great experience as the check-in procedure was smooth, property condition was excellent but then the entire stay was horrible for us. Specially the service part, we asked the roll away bed to be placed in one of the room which took them 4 hours to provide. We called numerous time for the same but at the end we have to asked one of the floor man from the floor for assistance to install the roll away bed and hygiene procedure what we saw at swimming pool area is very unsafe and completely unacceptable. We were party of 14 people who used the pool and after that went to our rooms, and we saw them folding the same used towel and kept it there to be use again for new guest. We have recorded the person folding the same towel and showed them and complaint to manager upon check out but they did not believed us and did not took any actions. I would never stay here again and will definitely reach out to corporate about the same.
Stayed 2 nights in Feb 2025

10/10 Excellent

Dilpreet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Beautiful property with Fateh sagar lake view. Offers luxury stay , breakfast buffet was great.
Stayed 1 night in Feb 2025

2/10 Terrible

jaspal singh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was the worst property I ever stayed.Don’t go by name , all staff is local . Washroom was horrible, showers knobs were broken and flush was broken Have to call housekeeper for everything, as hair drier was not working, no body lotion and shower gel in toilet.Inexperienced staff, no bell boys to carry your baggage.
Stayed 2 nights in Jan 2025

6/10 Okay

Rajendra

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I liked only the entrance of the resort. The rooms were not worth the price I paid. The staff was good.
Stayed 4 nights in Jan 2025

10/10 Excellent

Dipashree

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property on the lake with stunning views. Very relaxing and peaceful. The ambiance was great
Stayed 2 nights in Jan 2025

10/10 Excellent

SIDDHARTH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Tariq, Glenmore Park

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were not maintained well
Stayed 4 nights in Jan 2025

2/10 Terrible

Shreyas

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Radisson Blu Palace Resort & Spa, Udaipur, and I regret to say that my experience was far from satisfactory. Upon arrival, I was immediately disappointed with the room. The first room I was given had a terrible, musty smell that made it very uncomfortable to stay in. I raised the issue with the reception and no response for about 2 hours, and they moved me to another room. However, this replacement room was no better—there was no air conditioning working or heater, no good toilet flush, very dirty bathroom. The cooling system was completely ineffective, and the situation worsened when the hot water in the bathroom was only lukewarm at best and not working shower. The lack of basic amenities like proper heating or cooling and nasty bathrooms were frustrating. When I brought these concerns up to the front desk, the response was unhelpful and dismissive. The staff didn’t seem interested in resolving the issues, and I was given no alternatives or compensations for the inconveniences. I requested early checkout and I was informed there was no cancellation policy, they were ignoring Expedia’s call since beginning of my stay, which felt very unfair as they don’t want to give refund for my remaining stay/early checkout or better service as we paid insane prices. Overall, my stay was disappointing due to the lack of proper room maintenance, poor customer service, and a general disregard for guest comfort. I would not recommend this hotel at all. Thank you!
Stayed 2 nights in Jan 2025

2/10 Terrible

Rao

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible rooms. Bathrooms were awful. Two rooms were so bad. Asked to be moved to a different room. We prepaid thinking we get good rooms. Last room in the building with their cleaning trollies, dirty. Terrible.
Stayed 2 nights in Dec 2024

2/10 Terrible

Rebecca

Traveled with family
Disliked: Property conditions & facilities, room comfort

This is not a 5 star hotel

The property was tired and dilapidated. We couldn’t charge our devices as the sockets were too old. Staff were disinterested and unhelpful. A terrible start to 2025
Stayed 3 nights in Dec 2024

2/10 Terrible

Tajdin

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Baby coat
Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, room comfort

Bad choice of hotel.

Worst choice of Hotel I made during my trip planning. Firstly the reception was extremely poor when we checked in as they were overwhelmed by a wedding group which was checking out. The 1st room allocated to us had so many amenities missing and upon requesting them to send the same it took them over 1.5 hours. At night we had to request for a change of room as our neighbouring room had a very noisy family. Before, I forget no privacy as everyone can hear you from room to room as the walls are not sound proof. The new room was a junior suite but lacked the ambiance and had no view at all. It is located behind a few walls which are facing the pool. Again no amenities and they even forgot to restock fresh towels the following day. There was not enough hot water for 2 people or one has to wait a while for the water to heat - not sure what heating system they use. The shower drain were clogged so the bathroom was always flooded with water. However, the breakfas choice was good and the spa was OK. Upon check out we paid and left, the reception and cashier didn't have any greetings or farewell for us. We didn't we complain to them about our stay but they provided an extremely cold reception and didn't bother asking about our stay etc. Overall I would not recommend this hotel to anyone as its running down and they have not done much to keep up to Radisson Blu standard. The staff morals are too low hence, no good reception during arrival and departure etc.
Stayed 2 nights in Dec 2024

10/10 Excellent

Paresh

Stayed 3 nights in Nov 2024

10/10 Excellent

Maninder

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place for your stay in udaipur
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor Service & Management, not how it used to be.

One of the worst experiences we have had at a “5 star” hotel. We got married here 10 years ago and were excited to reminisce on our grand day. But the hotel has changed a lot since. It was not very clean. Most of the hotel staff were not helpful or pleasant to work with. The bedding was dirty when we first got to our room. We asked for housekeeping to come and change it but instead the guy handed over the sheets to my wife at the door expecting her to change them herself. We called again and someone else came and changed the sheets for us. Then later on the door handle came off. We called to get some one to repair it. Later the next morning my wife was coming to breakfast with my kid when the handle came off again and she got stuck inside the room. It took a bit for someone to come and when they did they were laughing about the situation. The marble floor was damaged when they opened it. Breakfast was underwhelming from other properties. The staff did not get 4 out of the 6 (ghee, 2x dosa, 2x parathas, uttapam) items we asked for and even the manager didn’t get us anything when we asked him. This was a poor service and managing team at the hotel. And very poor maintenance and upkeep. It should not be a 5 star hotel and I definitely would not recommend it.
Pillow even after changing the cover
Stayed 2 nights in Dec 2024

10/10 Excellent

srinivas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rahul Garg Cab driver was excellent

Particularly pleased with the cab driver Rahul Garg who was excellent in his service to our trip from Udaipur to Mount Abu and return and later local tour in Udaipur. Rahul kept the car clean, drove safely and was very courteous. He planned our travel very well. Highly recommend his services to new guests.
Stayed 2 nights in Dec 2024

4/10 Poor

Vaibhav

Traveled with family
Disliked: Cleanliness, staff & service
Property staff doesn’t have proper communication between themselves leading to inconvenience to the customers. The room service and house keeping was not done properly.
Stayed 5 nights in Nov 2024