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Hotel Palace Inn

3.0 star property
Hotel in Tuxtla Gutierrez with a 24-hour front desk and an outdoor pool

Choose dates to view prices

Photo gallery for Hotel Palace Inn

Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers
Lobby
Exterior
Premium bedding, in-room safe, desk, blackout drapes
Dining

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Boulevard Belisario Domínguez km.1081, Col Jardines de Tuxtla, Tuxtla Gutierrez, CHIS, 29020
  • Plaza Crystal Shopping Mall
    ‪3 min walk‬
  • Plaza las Americas Shopping Mall
    ‪16 min walk‬
  • Marimba Park
    ‪3 min drive‬
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪39 min drive‬

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Room options

View all photos for Comfort Room, 1 King Bed, Non Smoking

Comfort Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Comfort Room, 1 King Bed, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Triple Room, 2 Double Beds, Non Smoking

  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Double Room, 2 Double Beds, Non Smoking

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Quadruple Room

Family Quadruple Room | Premium bedding, in-room safe, desk, blackout drapes

Family Quadruple Room

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

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Exterior

City Express Junior by Marriott Tuxtla Gutiérrez Poliforum

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  • Parking included
  • Free WiFi
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8.6 out of 10, Excellent, 590 reviews
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$41 total
Total includes taxes and fees
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About the neighborhood

Tuxtla Gutierrez

Located within a 5-minute walk of Plaza Crystal Shopping Mall, Hotel Palace Inn is within a 15-minute stroll of Chiapas Convention Center. This 83-room, 3-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Plaza Crystal Shopping Mall - 4 min walk - 0.3 miles
  • Joyyo Mayu Park - 15 min walk - 0.8 miles
  • Plaza las Americas Shopping Mall - 2 min drive - 1.3 miles
  • Marimba Park - 4 min drive - 2.2 miles
  • Tuxtla Guitierrez Central Square - 5 min drive - 3.2 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 55 min drive

Restaurants

  • ‪Chili's - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Nachos - ‬5 min walk
  • ‪Hamburguesas & Hot Dogs de Jardines - ‬3 min walk
  • ‪Macdonald's Galerias - ‬5 min walk

About this property

Hotel Palace Inn

Hotel in Tuxtla Gutierrez with a 24-hour front desk and an outdoor pool
At Hotel Palace Inn, guests enjoy an outdoor pool, a children's pool, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and tours or tickets. Additional amenities include free newspapers, a terrace, and a garden.
40-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include safes, phones, and desks.
An outdoor pool and a children's pool are on site.

Languages

English, Spanish

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Lobby

City Express by Marriott Tuxtla Gutierrez

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.6 out of 10, Excellent, 770 reviews
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The price is $50
Jun 1 - Jun 2
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 1:00 PM—-6:00 PM
  • Check-out: 1:00 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Palace Inn Tuxtla Gutierrez
Palace Tuxtla Gutierrez
Hotel Palace Inn Hotel
Hotel Palace Inn Tuxtla Gutierrez
Hotel Palace Inn Hotel Tuxtla Gutierrez

Frequently asked questions

Is a free cancellation option available at Hotel Palace Inn?

Hotel Palace Inn provides free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Palace Inn?

As of May 22, 2025, prices found for a 1-night stay for 2 adults at Hotel Palace Inn on Jun 1, 2025 start from $38.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Hotel Palace Inn?

This hotel is located in Tuxtla Gutierrez, just steps from Plaza Crystal Shopping Mall. You'll also find Cana Hueca Park and Joyyo Mayu Park less than a mile away.

Is there parking available at Hotel Palace Inn?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hotel Palace Inn include a casino?

No, Hotel Palace Inn doesn't have a casino.

Will I find an indoor pool at Hotel Palace Inn?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 9:00 PM.

Is Hotel Palace Inn good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Hotel Palace Inn?

No, there isn't a spa tub at this hotel.

Does Hotel Palace Inn have a restaurant that serves breakfast?

No, Hotel Palace Inn doesn't have a restaurant that serves breakfast.

Will Hotel Palace Inn allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Palace Inn.

Are there connecting rooms at Hotel Palace Inn?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Palace Inn?

The closest major airport to Hotel Palace Inn is Angel Albino Corzo Intl Airport (TGZ), which is 24.2 mi away (55 minutes by car).

Are there rooms with balconies that I can book at Hotel Palace Inn?

No, you won't find guestrooms with balconies at Hotel Palace Inn.

Hotel Palace Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 231 out of 438 reviews
Rating 8 - Good. 124 out of 438 reviews
Rating 6 - Okay. 40 out of 438 reviews
Rating 4 - Poor. 20 out of 438 reviews
Rating 2 - Terrible. 23 out of 438 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Huahua

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El aire acondicionado de la habitación hace mucho ruido y las instalaciones de la habitación son muy malas.
Stayed 2 nights in Dec 2024

4/10 Poor

Edgar

Disliked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Lucio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo único negativo es que las habitaciones son algo antiguas. Les hace falta renovarlas. Pero la atención del personal, la limpieza, la ubicación del Hotel y los negocios cercanos lo compensan sobremanera. Soy un cliente satisfecho y regresaré al hotel.
Stayed 1 night in Sep 2024

6/10 Okay

Carlos

Traveled with family
Stayed 1 night in Jul 2024

10/10 Excellent

Luis

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel.
Stayed 3 nights in Mar 2024

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and very nice.

It was wonderful and everyone friendly. Had some internet issues-could be better. resteraunt not that great and VERY limited bar. Only had two small bottles of wine-and it was red-didn’t replace. Only had beer-2 small bottles of red wine, tequila and not much more.
Stayed 2 nights in Jan 2024

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value and Great Pool

A great hotel and great value for money. This is a hotel that is very popular with Mexicans. It has an excellent swimming pool, a good restaurant and is centrally located. The rooms are basic but have everything needed. I would stay here again. The only issue was that the internet is slow,
Great pool.
Stayed 2 nights in Nov 2022

4/10 Poor

Freddy

Stayed 2 nights in Mar 2022

6/10 Okay

Maximino

Liked: Staff & service
Disliked: Property conditions & facilities
Room was noisy … no window screens therefore mosquitos in the room, roaches in the restroom
Stayed 2 nights in Mar 2022

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It says there is a shuttle to the airport, but there is a charge, and it is cheaper to take a taxi.
Stayed 1 night in Mar 2022

8/10 Good

TIFFANY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good deal

Nice facilities, clean, pleasant environment and kind staff. Overall a good deal. I would go back for a short-term stay.
Stayed 1 night in Nov 2021

10/10 Excellent

Jennie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok for one night

The place is ok not as the pictures are shown it was clean but the pool was ok. Location was great in front of a big mall. Ok to stay for a night. Stayed there because I was flying out to San Diego
Stayed 1 night in Jun 2021

8/10 Good

Giang

Liked: Cleanliness, property conditions & facilities, room comfort

Nice but description for hotel was wrong

The description of hotel says parking is free but when we came they charged us $35usd
Stayed 1 night in Dec 2020

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

*

Las instalaciones exteriormente estan muy bonitas y cuidadas :) En cuanto a los cuartos les falta mucho mantenimiento, necesitas entregar tu credencial para que te puedan prestar una plancha, la cama un poco dura y ruidosa cada que te mueves aunque sea un poco
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place. Really clean. Really friendly and knowlegeable staff
Stayed 2 nights in Nov 2019

8/10 Good

PEDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Not recommended

Never going back
Stayed 1 night in Jul 2019

10/10 Excellent

Maricella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

roque

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a convenient location , friendly people. Nice little restaurant
Stayed 2 nights in Apr 2019

10/10 Excellent

Darwin

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comodo
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general muy bueno,lugar muy tranquilo para descansar y pasar un fin de semana agradable,confamilia,amigos y en pareja
Stayed 2 nights in Feb 2025

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien nos gusto mucho recomendable
Stayed 2 nights in Feb 2025

10/10 Excellent

Jared

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jan 2025